Now it is your time to shine:
This update contains nothing more than your kind words (sorted by time).
"They look great and are working great. Thanks."
- Stuart P. from United Kingdom
"They are beautiful. Wish I could afford more. Thank you for crafting such a great product!"
- Fei-Ling T. from Canada
"Liked the glass when i used it but it did break easy"
- Henry K. from United States of America
"I would rather like you to decide the replacement of 1 glass after having seen my 2 pictures. The way you've handled this whole project is a true example of how anyone should do it. So I trust your decision for 100 %. Thanks for letting me a member of your project."
- Sjoerd G. from Netherlands
"Love the glasses. Thank you!"
- Christian G. from United States of America
"the glasses are beautiful"
- Stanlee L. from United States of America
"Everything was great...one of my better Kickstarter experiences...and the glasses are great. I use them every day"
- Shane D. from Ireland
"really pleased with the 330-T in particular, keeps cold drinks cold for quite a while, which is nice in the current UK heatwave! They also look really nice too :)"
- James E. from United Kingdom
"These glasses look amazing can't wait to use them! "
- Adam G. from Canada
"The glasses are fantastic, great job!! However, I'm not pleased with the extra duties I had to pay. With the extra charge it makes the glasses too expensive, so as much as I'd love to order more, I probably won't due to the total cost..."
- Pascal R. from Canada
"I wish the glasses were larger. They just don't hold enough iced tea. Have to constantly refill. 24-30 ounces would be ideal."
- David F. from United States of America
"Already ordered the Team Glasdesign through Amazon"
- Maximilian H. from Germany
"Beautiful product! I love the design aesthetics and simplicity. Thank you!"
- Jonathon O. from United States of America
"I loved the glasses I'm giving my GF her glasses today and I'm sure that she would love them too!"
- Bader H. from Saudi Arabia
"Like the product very much! Thank you!"
- Alexander J. from Austria
"I love your product! I am so happy to have heard about this line and am looking forward to your success!"
- Natalie S. from United States of America
"Great tea glasses, I love to use them!"
- Birgit J. from Germany
"Will you have any future Kickstarter projects? I love the thicker lip on the glasses they are so easy to drink from. Thanks"
- Kari S. from United States of America"
"Is there any plans on offering a taller single wall glass? I would love that as well!"
- Britt M. from United States of America
"I would maybe buy more once my original order arrives"
- Tatu S. from Finland
"Satisfied with product, hope to see more in the future"
- Leon C. from United States of America
"The glasses are very beautiful and are everything I expected."
- Karen S. from United States of America
"These glasses are wonderful. I haven't used them yet, I'm washing them first, but they are solid, they are beautiful and simple, and feel so good in my hand. They are as promised, and I'm totally delighted with them."
- Connie D. from Canada
"I love the look and feel of the glasses. Fantastic, very pleased!!!!"
- Richard D. Rossin from United States of America
"I love the four I have but really anticipate gold t set"
- Randolph S. from United States of America
"You are awesome"
- Marius V. from Lithuania
"I would like a smaller version of 330 perhaps 1/3 smaller to use as a cocktail glass. Cheers."
- Darren R. from Canada
- John K. from United Kingdom
"These are fantastic. I hope they last through the kids" teenage years... but I might just keep them away from them. Thanks!"
- Shyam R. from Canada
"Thanks for the great products!"
- Ryan G. from United States of America
"Ich war überrascht wie warm die Gläser doch noch werden, aber das ist wirklich das kleinste was zum etwas negatien zählt. Sonst danke für die erstklassige Arbeit! Tolle Gläser! Danke an jeden, der an Design und Ausführung mitgearbeitet hat."
- Clarissa M. from Germany
"Thank you for the excellent glasses."
- Jarmo Honkanen from Finland
"on the last page i indicated 5 for ICEGOLD330-T because i need to replace the broken one and i would like to buy 4 more. i plan to replace the broken glass even if you decide the damage from the ice was outside of expected use and wont replaced. i had previously added icecubes to the other 3 glasses the same way and not had any issues.. im now holding the glass on an angle and letting the ice slide down the side .. other then that issue the glasses are amazing and meet any expectation i might have had i will just need to treat the ICEGOLD330-T more delicately then i expected. thank you"
- Kelvin M. from Canada
"The glasses are fantastic, and better than expected - I want to replace all my everyday glasses with them!"
- Dan G. from United States of America
"Thank you, we love them."
- Patrick B. from Canada
"The ICEGOLD330 glass gets a lot of condensation when a cold drink is placed into it. I know this is normal with cold drinks in a non-insulated cup, but it tends to make the cup pretty slippery. Is there anything we can do to reduce that slipperiness?"
- Chu H. from United States of America
"How about an individual cocktail shaker - with interchangeable glasses"
- Jane C. from United Kingdom
"German Amazon does not ship your products to Finland for some reason. That's something to fix."
- Aleksi K. from Finland
"I'm happy with those glasses that had no issues and i use them every day."
- Joachim S. from Germany Finally
"This Kickstarter, from campaign to fulfillment, was a fantastic experience--even for someone who has backed more than 300 funded campaigns such as myself. The campaign's portrayal of the final products were accurate; the number and frequency of updates were appropriate; the content in each update was significant, professional, and interesting; all communications with backers (via private messaging or comments) were handled well; almost all products arrived without damage and without customs taxes (as promised); and the products themselves are undeniably of the highest quality.
I understand that there were multiple difficulties with delivery in North America, and Canada specifically (I am a Canadian backer). However, these difficulties were clearly communicated to backers, and I am satisfied with Pawel's continued attempts to rectify the situation. I also believe that the portions of reward fulfillment Gaiwan had more control over (such as manufacturing of the glasses in a timely fashion) occurred without delay.
All guarantees made during the campaign (such as no customs taxes) were upheld, and each and every backer that experienced unexpected problems were assisted until adequate resolutions were reached. Pawel has also taken several steps to encourage anyone with any concerns to contact him, such as Kickstarter updates and this post-campaign survey (which is more in-depth than 95% of similar surveys I have received in the past). He has also openly shared all known issues with all backers, and acknowledged the imperfections that are beyond his control. It is impossible to avoid problems that spring up during the course of a project; what matters is how those problems are resolved. On this matter, I feel nothing but total satisfaction towards ICEGOLD.
The glasses themselves are exactly as described during the campaign. As someone with perfect colour vision, I can confirm that these are indeed the world's clearest glasses: there is no colour change looking at the drink through the glass as opposed to through the top (where there is no glass). The thickness of the glass feels sturdy and luxurious, without being inconvenient. ICEGOLD glasses have enhanced my beverage experience in a way that no other glasses nor cups ever have - and please understand that this is quite a compliment, as I am a professional bartender.
At the campaign's conclusion, I can look back and know that Pawel did everything in his power to deliver the best possible experience to his backers. I would happily back future Kickstarters of Gaiwan, and look forward to ordering more of ICEGOLD and of future Gaiawn products as well."
- Katherine S. from Canada
"Having contributed to so many Kickstarter projects it's easy to become jaded or disappointed, but I have to say that ICEGOLD is one of, if not THE BEST project I've backed. The glass quality, functionality, and design aesthetic all surpass my expectations. They are truly a delight to use. I've purchased additional glasses via Amazon and will probably get even more. Many thanks to Pavel and the entire Gaiwan team!"- Matthew (Superbacker)
"Ordered some more glasses on touch of modern! Really love these and looking to make them my primary sets"
- Justin Perkins (Superbacker)
"I'd just like to say how pleased I am with the 330-T in particular - really nice piece of glassware, definitely plan on buying more now they're generally available :)"
- James Eyre
"I love my four and wish it had money to buy more."
- Lisa Timberlake (Superbacker)
"Canadian here (Ontario). Just got my glasses (2 pairs of double wall). No additional taxes or duty. The glasses are really nice. Looking forward to using them for a nice cold glass of beer."
- Hai Ho
"I filled out the survey but I think that I underestimated how many I would like.
Three of each would be a better option.
"In a word... Beautiful."
- Darren Rothwell
"Vancouver, BC, backer. Happy to report that Canada Post dropped off my glasses earlier this afternoon. They look great! Can hardly wait to use them. :-)"
- Sean H
"in Finland: I got glasses today by DHL just as the tracking information has estimated. Nice looking glasses. Thank you!"
- Jarmo Honkanen
"Although the Royal Mail tracking number didn't work, mine arrived today in perfect condition. They look & feel fantastic. Thanks!"
- Sam Gaw
"Mine arrived in Ireland today also via Amazon... Really nice!!"
- Shane Doyle
"Germany - arrived today. Awesome product. No tracking:)"
- Florian Droste
"Recieved mine today!
Really great glasses without any production problems (dimples on the bottom of double walled glasses are absolutely standard - you can’t produce those without them).
Thanks for a successful campaign with a beautiful product. Tea does taste better from a great cup 👍🏻"
"Received my glasses today. Never got any tracking code, they just arrived at my post office. You might want to check why tracking codes aren't sent out.
Anyway, the glasses look great. Looking forward to using them!"
"Received my 4 glasses today in Germany. Beautiful, no scratches or something.
The "dimples" in the bottom of the thermo-glasses are no problem, since for my understanding they are production specific (how would you have air between the walls without any access?)
Great product, all the best for the future!"
- Benjamin Böhme (Superbacker)
"Love them so far. Looking forward to a larger capacity model... side effect of American Portion Distortion."- Dave
"Received both regular and double walled glasses in the states. They are outstanding! I look forward to ordering more once you catch up with shipments. For those waiting, you won't be disappointed. Great Job Gaiwan."
- Dave Hoyle
"I recently received mine in UT, USA- they are beautiful glasses! 4 solid glasses were cracked upon arrival (2 individual boxes that I hope to find a replacement for) but the others I received and the ten 330-T glasses are in great shape and just what I hoped they would be! All other glasses in my home will now be up for donation! I hope to be able to purchase more of each within the US in the future!"
- Olaf (Superbacker)
"Received both regular and double walled glasses. They are beautiful. Great job Pawel and team.
Now I wonder when I can order more?
- Peter Habura
"Received the glasses. They are beautiful. Nicely done."
"Really nice product"
- Mark DiMuzio
"Got them- very pretty!"
- Tracey Taylor
"Received mine today. Absolutely gorgeous!"
- Aries J. Galindo (Superbacker)
"Got mine today, absolutely love them so far! Will most likely be getting more. Thank you for the updates and the high quality product!"
- Jordan Provinsal