Ups and Downs Part 2
We are currently still trying to get in touch with Kickstarter directly. In the mean time, I want to make sure we know who all of our backers are so that we can deliver our promises in case something happens. Kickstarter does not give out contact information until a project is complete. Our solution to that is to ask that you email us directly at email@example.com. Forward this email and the level of backing email you received so that we can keep track of all that.
Please understand that no one has been charged and if the account is suspended, no one will have to pay. We are currently setting up an online store to let you purchase directly from us in case we can't get this solved.
Sorry once again. We will always be transparent with everything so please stick with us.