Production Updates - Action Required
As mentioned last week, we want to make sure everyone has verified their shipping address so we're ready to ship as soon as production is complete. To confirm your address please use the following link:
In addition to the address confirmation, we wanted to let you know we needed to consolidate product options to satisfy the minimum order quantity (MOQ) at the factory. We tried to do a variety of colors but they just didn't look good and the overwhelming majority of orders were for black, so between that and the MOQ requirements of the factory, we made the decision to make all the U-locks black. In addition, we had a very small percentage of orders for the small shackle, so we had to eliminate that from the mix as well.
What that means is all U-locks will be black (black metal and black rubber coating) with regular (large) shackle.
As mentioned in previous updates, leather doesn't hold up well enough for this type of product, so we switched to rubber. Brown rubber just doesn't look as good as the leather we used on initial prototypes. We tried, but the rubber just looked bad in all colors but black. In addition, the chrome coating on the body wasn't as durable as the black powder coating. We assure you this is the highest quality and best looking combination possible. We apologize for any inconvenience this may cause and we appreciate your understanding.
When reviewing your order and address, please keep in mind the following. Regardless of what color your order shows in BackerKit, you will receive a black U-Lock with the standard shackle. If you'd previously selected another length or color, there is no need to change anything. We also won't be including additional shackles if you added extra shackles to your order. In lieu of the additional shackle, we will include a Noke Fob in your shipment. If a fob in place of an additional shackle does not work for you, please email us at email@example.com and we can figure out another solution or refund the cost of the additional shackle.
If you have any trouble logging into your BackerKit account at the above link, please contact BackerKit support at https://www.backerkit.com/contact
Lastly, thank you all for your patience. As Oscar Wilde once said, "If a thing is worth doing, it is worth doing well. If it is worth having, it is worth waiting for." We won't skirt around the fact it has indeed been quite the wait. Our company has grown tremendously since the start of the Nokē padlock, and our solutions are improving safety and security across many different sectors. This is in large part due to each of you. Thank you for being part of this adventure with us. We look forward to seeing all the places you and your Nokē U-lock will go together.
The Noke Team