We Hear You
We understand your frustrations and concerns regarding our recent update. The FreeWavz team has read and reviewed each and every comment with great care and attention. We share these frustrations, as we are incredibly eager to get FreeWavz on your ears. These discoveries and challenges, although not ideal, often happen when creating something new, innovative, and extraordinary like the FreeWavz earphones. The complexity of processing multiple data simultaneously was more challenging than we had originally anticipated. We always aim to forecast product development as accurately as possible, and are sharing this update in real time with you. You are our backers and teammates, and we appreciate each of you immensely. Currently, we are working to minimize the data processing overlay requirement that will give users a seamless and accurate experience. We are dedicated to delivering a great product. It is our self-imposed mandate to deliver a product worthy of your investment and belief in us.
Per our previous updates, we are not able to issue refunds. The process of investing in a startup company through a campaign like this is not perfect, but is beneficial to developing new technologies. We remain committed to our FreeWavz project and our supporters. We will be fulfilling our FreeWavz product commitments. We appreciate all your comments and messages and will always remain transparent in our updates. We are excited to share our FreeWavz earphones with you as soon as possible.
Thank you kindly,
- The FreeWavz Team