Moving Forward - A Message from the Creator
As you may already know, we have had a rocky month. However we are moving forward.
We have to maintain high energy levels to focus on project completion while at the same time reading the many comments and messages we get, basically accusing the project of being a scam, and dealing with personal attacks and threats to numerous pre-existing home addresses from a small group in our community.
The FS-X is real. Please ask yourselves, “why else would we continue to share updates (totalling 115 today)?" If this was truly a scam, we would have disappeared to the fabled desert island, a long time ago.
So, why are we still going?
It has never been exclusively about making a profit. Most Kickstarter projects are lucky to break even, and for this one we have been operating at a significant loss since 2015. We are continuing to do this for many reasons. The reason most relevant to you is because without Kickstarter, we simply wouldn’t have had the opportunity to bring our product to the market.
We have had difficulties as outlined in recent updates but we are still working hard on bringing you outstanding speakers - as fast as we can. Our sole focus in these coming weeks will be to progress with shipment.
We have respecified components that gave us reliability problems, and have now redesigned our board. However, we have hit a delay with our manufacturer and we can't get a firm date on when this component will be put into production - we're doing everything we can to make this happen in early January. To anticipate the obvious question, all of the other components are ready for final assembly.
We know how frustrating this is for you, please imagine what it's like for us! We've invested everything into our dream - both financially and in our hearts. We are still here, fighting to produce a world class speaker, [it has been a rocky road, we hold our hands up, we have made, and continue to make, mistakes] please continue be patient.
Our next update will be published in January. We are doing our best to prepare sneak previews of the new tech and visual evidence of progress with our manufacturers.
Finally, I know some of you are asking for refunds. I'm sure you all know how crowdfunding campaigns work and we are simply not able to offer any Kickstarter backers a refund because funds have been used to develop the product to where it is at today and to fulfill the orders. Please do stop requesting a refund. We will ship you your product.
For those of you who have already received your rewards, we will be in touch in January to organise how we can upgrade your speakers to the new platform at no extra cost.
All the best,
The Frankenspiel Team