Final batch FAQs
Following from our last update, we can confirm we are still on target for a July 2016 shipment.
This will mean that the last backers will receive their rewards by the end of July 2016. Some backers may get their rewards sooner, within this timeframe. We have tried to reduce delivery times for everyone as much as possible but it is unlikely that they will come any sooner than the end of July.
We have taken steps towards regaining tighter control over our operations in China. All we can say at this stage is that we will not make the same mistake twice. We will talk more about this in our final updates.
“When will you ship the Special Edition Champagne Gold colours? Will the Black colours come first?”
This is false, the final batch will include every SKU. All products and accessories will be shipped together, at the same time. If you have opted for Special Edition Champagne Gold, this will not delay delivery.
The only likelihood is that those based in Europe will receive their rewards a few days earlier than others.
“We have waited so long! What’s in it for us?”
We have been working on a few nice surprises to reward everyone’s patience. We promise it will have been worth the wait!
Those in the first batch will also benefit from any extra benefits. Further information to come in our final updates.
We really value your participation so, as well as receiving our rewards, for those who are interested, you will become our VIPs as we venture beyond this project and onto many more. We will keep you involved, giving you a say in all future products as well as exclusive discounts, rewards and early bird opportunities on everything Frankenspiel.
If you have already received your rewards in the first batch, we and other backers would really appreciate your feedback, so please let us know how you are getting on!
If you have not yet received your rewards and would like to change your address, please do so now. If you have lost your survey or you would like to view your current details please go to https://frankenspielfs-x.backerkit.com/. You can view your current details by logging into your BackerKit profile. If you cannot remember your password, please request a new survey using your Kickstarter email address or select ‘Forgot your password?’ on the login page.
Your next update will be no later than 4 weeks from now, Wednesday 20th July. However, we will update you beforehand if delivery is approaching.
All the best,
The Frankenspiel Team