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Radically upgrade your sound and music experience with this 100dB HiFi Bluetooth speaker/portable audio monitor. 50 hours playtime!
1,083 backers pledged £84,768 to help bring this project to life.

First batch delivered! User guide & final batch

Posted by Frankenspiel Ltd. (Creator)
10 likes

Hello everyone,

Thanks to those in the first batch who have reported their deliveries and tracking numbers in the comments section. We would love to hear how you are getting on with your new FS-Xs so please let us know if you have not already!

The first batch has been a vital step towards refining the supply chain and testing our delivery routes. We have tested all areas of Europe, including some rural areas of Russia. There have been no extra duty costs, damages or lost items reported. We are confident with our supply chain and we are pushing towards shipment for the final batch, although, we will be getting more hands on deck in order to expedite the process.

USER GUIDE

We would like to remind those who have received their rewards to read the USER GUIDE carefully and to charge each FS-X for at least 2 hours before first use.

Before connecting, turn on your power source to apply power to the FS-X. If LED is red, this indicates not fully charged. If flashing red, indicates low battery charge. Upon first set-up, we recommend charging each FS-X for at least 1 or 2 hours (even if it is not flashing red).

After connecting with your device, you can also check battery remaining.

CHANGING YOUR ADDRESS

We understand some of you need to change your address. We have re-opened BackerKit to allow one more change of address.

To view and edit your address on BackerKit please login to your profile here: https://frankenspielfs-x.backerkit.com/

Those of you who have received your rewards or who have rewards in the post, you will notice you are marked as ‘SHIPPED’.

Those who have not received your rewards and are in the final, bulk batch, you will notice you are marked as ‘ANSWERED’.

If you are one of the few marked as ‘NOT ANSWERED’ please contact us as soon as possible.

Please note: In case of an unsuccessful delivery, if you are in a situation where you cannot guarantee a neighbour can accept (or sign for) your rewards please include a contact number. Our postal partners will then be able to contact you to arrange a redelivery.

Your next progress update will be no later than 2 weeks from now, Wednesday 16th March.

All the best, 

The Frankenspiel Team

Danny Dierickx, Marsha Tyszler, and 8 more people like this update.

Comments

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    1. Missing avatar

      Bernhard
      Superbacker
      on

      > Guys RTF!
      > ONLY contact them if your status is "NOT ANSWERED"
      > If it says: "ANSWERED" you're in the final batch.

      Mine to and I contacted them. No reply. What a surprise...

    2. lifecycled on

      Hi Creator, I also ordered an additional unit via your store. Will this order be included with my backed kickstarter pledge? Or will it ship later?

    3. Missing avatar

      Jim Roberts on

      Why do u not answer your email? I have a problem with my order but no response from you. What is the problem with your customer service??

    4. Jh G Yoon on

      my status is answered and why u not reply my question?
      i'm waited for a long time

    5. Missing avatar

      Alexandra Bertomeu-Gilles on

      When can we expect the final batch ?
      Thanks

    6. Missing avatar

      Maikel Lodewijk on

      Guys RTF!

      ONLY contact them if your status is "NOT ANSWERED"

      If it says: "ANSWERED" you're in the final batch.

    7. Lo Ming on

      I am one of those marked as Answered, tried to message you in Kickstarter but no reply till now.

      Please contact me asap as you said in the update :/

    8. Missing avatar

      Muggins on

      Link not working. So I don't know either way.

    9. Missing avatar

      Heinz Senkler on

      Hi Danny. I seeked on the bakerkit-site. ;). Here above it´s really easy peasy. Thx for your help!

    10. Frankenspiel Ltd. Creator on

      *This is a repost for backers who missed our earlier comment.*

      Hello backers,

      Thanks for your quick response. There was an error in our update when it was first posted, it has been updated.

      If you are marked as ‘ANSWERED’, you are in the final, bulk batch and have one more chance to change your address. You only need to contact us if you are marked as 'NOT ANSWERED'.

      We apologise for the confusion and thanks again for notifying us.

      All the best,
      The Frankenspiel Team

    11. Jovy Low on

      Status is 'Answered' too! :D
      Can't say how I'm excited I am. Saw the date of the backer kit and was reminded it's 2 years since we all first read about Frankenspiel.
      The only word that can describe how I feel... FINALLY!

    12. Missing avatar

      Jon Ytreeide on

      Mine also says "Answered."

    13. Missing avatar

      Peter Hanauska on

      hey hey,

      I just checked my status on backerkit and saw that it is "answered". as you wrote to contact you: here I am :-) what do I have to do

    14. Mike Taylor on

      I am one of the ones that says "Answered". You didn't leave an email for me, so I am contacting you through the update.

      Mike

    15. Danny Dierickx on

      @creator , you're talking about a "bulk batch" .... is that the same as the "final batch" , or is it even later than that ?
      Please clarify.

    16. Luis Trindade on

      @Michael Carr : There was an error on the first update text sent (including the email that you have received), that said to contact them if you had ANSWERED or NOT ANSWERED. But now is all clarified.

    17. Michael Carr on

      Why is everyone with the status "ANSWERED" trying to contact frankenspiel. ANSWERED means your in the next batch. If that ever happens. It clearly states you should contact frankenspiel if the survey says "NOT ANSWERED"

    18. Frankenspiel Ltd. Creator on

      Hello backers,

      Thanks for your quick response. There was an error in our update when it was first posted, it has been updated.

      If you are marked as ‘ANSWERED’, you are in the final, bulk batch and have one more chance to change your address. You only need to contact us if you are marked as 'NOT ANSWERED'.

      We apologise for the confusion and thanks again for notifying us.

      All the best,
      The Frankenspiel Team

    19. Danny Dierickx on

      Ok, i watched that youtube review again... It can't be the silver front plates. From what i see in that video, both speakers have the silver front plate. (or at least it looks like that to me)
      https://www.youtube.com/watch…

    20. Danny Dierickx on

      @Heinz , really ? where the foto of the FS-X speaker is with the text "sucessfully funded!" (yes, with a typo in it, it should be double c in "successfully" ;-) )
      To the right side of that foto there is the logo and name and "created by"

    21. Danny Dierickx on

      What ? No-one else likes this update ?

    22. Missing avatar

      Heinz Senkler on

      My status was also: "Answered"
      Hi easypeasy ;) i dont find top of the page , where it says "Created by".
      How shoud we contact?

    23. Danny Dierickx on

      @Alain , read my earlier comment....
      ....
      To all people with status "Answered" , like myself , just click the creator's name , at the top of the page , where it says "Created by".
      In the popup you can then click "Contact me" button.
      Easy peasy.

    24. Missing avatar

      Alain on

      Status "Answered". How do I can contact you ?

    25. Danny Dierickx on

      Heh.... "one of the few" .... looks like a movie title...
      "The Power of Few" , "A Few Good Men" , "A Few Best Men" , "A Few Less Men" , "The First of the Few" , "For a Few Dollars More", ...
      Actually, that last one might be my best guess so far... LOL

    26. Sarah on

      Mine also says "answered"
      In for 1 black speaker with silver front plate and a case

    27. Bart Vollebregt on

      Contacted. My status was also: "Answered".

    28. Lee Roberts on

      Thanks @Danny Dierickx - Done.

      Maybe I'll get a fast answer :oP as I'll be at the top of what I suspect will be a long list.

    29. Missing avatar

      Andre Roy
      Superbacker
      on

      I have an "ANSWERED" status. Do I need to contact you another way or is it sufficient?

    30. Danny Dierickx on

      Did any with the "Answered" status have, like me, the item "I'm a Backer" silk screen print" and/or "Silver Frontframe" in their backerkit ? Could be this.

    31. Lee Roberts on

      Why am I not surprised - my status is also 'Answered':
      My pledge for 2 x Black FS-X's with Silver Front Plate, 2 X silver front plates, 1 (stretch goal free) Line-In Control, 1 (stretch goal free) Carry Case, 1 (paid for) Carry Case and 1 (paid for) 'Y' Cable.

      So how best to contact you ? - please advise with a further update i.e.
      Update#106: "To all with NOT ANSWERED’ or ‘ANSWERED Status - here's how to contact us........"

      Hang on a minute, could this be, dare I think or say it, a means to put lots of us in another holding pattern..... hmmm I wonder....

    32. Danny Dierickx on

      @Craig , yeah, i ordered a pair of white ones. I suspect it's to do with the color, what else could it be. (or maybe extra shipping cost, whatever)

    33. Danny Dierickx on

      To all people with status "Answered" , like myself , just click the creator's name , at the top of the page , where it says "Created by".
      In the popup you can then click "Contact me" button.
      Easy peasy.

    34. Missing avatar

      Emma Halliday on

      Also 'Answered' - how do you want us to contact you?

    35. Missing avatar

      Jack Thompson on

      My status is "answered"

    36. Lewis Purvis on

      My status is also 'Answered. Also, there appears to be no information in this update about the 'Final Batch' despite it being in the Heading...?

    37. Missing avatar

      Craig Trickett on

      Lol, the small few are found within minutes. Perhaps it's down to what we ordered. I ordered the a pair of limited edition champagne gold ones with two cases. How about the other "Answered" people.

    38. Luis Trindade on

      I'm also one with status "Answered". I cannot find the address to contact you... should i be worried?

    39. Missing avatar

      Craig Trickett on

      Well, this is worrying, my one is set to "Answered" rather than ready for shipping? How do I contact you?