Delivery estimates / deadline to change your address
In this update we will be providing you with estimates for delivery and a deadline for changing your address.
In our previous update, we explained that we will be shipping 1000 units with all of our adjustments and improvements to our Amsterdam warehouse and 3 other fulfillment partners before the end of this month.
Our Amsterdam warehouse team and fulfillment partners will then be handling delivery for each region upon receiving the new units. They will also be handling customer service and delivery tracking during shipment to ensure this process runs as smoothly as possible.
For information on the warehouse location for each region, please visit Update #87.
To recap, we are shipping the FS-X units to our Amsterdam warehouse and other fulfillment partner warehouses in 2 batches. The 1st batch will be shipped before the end of this month and the 2nd batch in November.
Here are our estimates for final delivery from our warehouses, to you:
Deadline to change your address
Our fulfilment partners need to lock down our customer databases, logistics and shipment plans. Therefore, please private message us with any address amendments by Sunday 25th October.
Remember: please only message us if you want to change your address. To view your current address and details, please login into your BackerKit profile.
Your next update will be no later than a week from now, Wednesday 28th October.
All the best,
The Frankenspiel Team