This update and next week’s update will be primarily focused on shipping.
We are currently in the process of updating and testing the build of another 1000 units. These units will then be sent before the end of October to our fulfillment partners.
For more info on shipping, please refer to our last update.
In this update, we will answer some of your FAQs.
“Can we collect our rewards from the Frankenspiel warehouse in Amsterdam or other fulfillment partners in Salt Lake City, Swindon, and Hong Kong?”
It will not be possible for backers to collect their rewards from our warehouses. We have over 1,000 backers and so it would not be realistic to offer this service to everyone. This would also result in a further delay in shipment for other backers.
“What happened to the 40 units, are these still going to professional reviewers & bloggers?”
We wanted to ensure that our ‘First Look’ backer, John H. Halpern, M.D., received his new set before the professional reviewers and bloggers. This way, John could help verify that our adjustments and improvements have been completed and potential hype from future reviews is justified.
One of the bloggers we planned to work with, received multiple negative messages which led us to conclude that it is more important to focus on shipping and trying to regain your trust, before we proceed with any further review activity.
“Where are the 100 units mentioned in your last update going to, are these still going out to professional reviewers & bloggers?”
The 100 units have completed vigorous testing. However, we have paused all additional activity until we have regained your trust.
“Where can I find my backer number?”
Your backer number can be found on your profile, in ‘Backed Projects’, select ‘Frankenspiel FS-X: the Bluetooth speaker that can!’.
Finally, we’d like to direct you to further feedback from ‘First Look’ backer, John.
His feedback comments on a few of our adjustments and improvements:
- No clipping in and out of sound
- Crisp, clean audio at max volume
- Improved Bluetooth reception
- Air no longer escaping from the back of the speaker
Your next update will be no later than a week from now, Wednesday 21st October.
All the best,
The Frankenspiel Team