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Radically upgrade your sound and music experience with this 100dB HiFi Bluetooth speaker/portable audio monitor. 50 hours playtime!
1,083 backers pledged £84,768 to help bring this project to life.

Shipping

Posted by Frankenspiel Ltd. (Creator)
14 likes

Hello everyone,

This update, next week and the following week’s update will be primarily focused on shipping.

In September we completed in house testing of 40 line-assembled units with all the new software adjustments and improvements. We are about to ship another batch of 100 and we are currently in the process of updating and testing the first bigger build of another 1000 units. These units will then be sent before the end of October to our existing and new fulfillment partners with the completed software.

Originally, we had planned to prepare and send all the rewards together from one location. However, we have now selected two additional fulfillment partners (in addition to SKU Group) that specialise in fulfillment and customer service. This additional manpower will help us to manage the workload and get your rewards to you quickly and securely.

Given the circumstances and after talking to our partners, we have concluded that shipping a first batch in October (1000 units), then a second and final batch (another 1000 units) in November is realistic and a more accurate representation of the timeline.

Please note: ‘Early Bird’ rewards will be shipped first as a priority.

We have had to carefully select the base location for each region taking into consideration the percentage of pledges in that area. We have highlighted where these base points will be below:

  • If you have pledged from Europe, excluding the UK, we will deliver your rewards from our warehouse in Amsterdam. 

(Europe: 37% shipped from Amsterdam)

  • If you have pledged from the UK, we will deliver your rewards from our fullfilment partner (SKU Group) in Swindon. 

(UK: 28% shipped from Swindon)

  • If you have pledged from the US or Canada, we will deliver your rewards from our fulfillment partner in Salt Lake City 

(US & Canada: 22% shipped from Salt Lake City)

  • If you have pledged from the rest of the world, (e.g. China, Japan, Australia), we will deliver your rewards from our fulfilment partner in Hong Kong. 

(Rest of the world: 13% Hong Kong)

Your next update will be no later than a week from now, Wednesday 14th October.

All the best, 

The Frankenspiel Team

Comments

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    1. Missing avatar

      Joris Geurts van Kessel on

      Does anyone know the address of their Amsterdam warehouse ?

    2. Adrian Joss on

      @laurence ha ha excellent backer no 4, that means you will be the first not to receive your speakers. so can you go to the main comments page in November and let them know you have not received your speakers. because trust me, they will NEVER arrive.

    3. Laurence Freedman on

      @Mike thanks for the heads up on how to find the backer number. Forgot I backed as early as I did (#4).

    4. Mike11111 on

      @Alexandra, backer number can be seen if you go to your "Backed Projects" page, and then clicking on the FSX project. It says it just below the project title, for example I'm number 947.

    5. Mike11111 on

      These con men are playing for time. Early bird backers will receive their units first? ALL of the backers bar 8 are on an early bird pledge level. Don't lie to us and make out like progress is being made. A picture is worth 1000 words, and the 362 you've put in this update are all crap. Post a picture or two, cause you're special, in that a single photo showing proof of your claims would be worth 1 Million of your dishonest words.

    6. Missing avatar

      Alexandra Bertomeu-Gilles on

      @Crispin: Thanks for the clarification. Where can I find my backer number please ?
      Thanks

    7. Crispin
      Superbacker
      on

      @Alexandra: it is clear from above the intention is to ship in Oct for first 1000 speakers and balance in Nov, in backer order. So if your backer number is (roughly) less than 500 you will be first to get shipped. e.g. my backer number is 865 so I expect mine to get shipped in Nov.
      They are trying to organise multiple fulfilment partners, and as each will have their own processes for receipting, picking, packing and shipment it will be hard to give a meaningful timeline at this point; I'm comfortable with the high-level target they've provided and they've also said they'll give more shipping info next week.
      It has been 2 years, I figure no-one can be desperate for these any more and as things are sounding like they are moving let's just take any news as good news at this point!

    8. Missing avatar

      ttan on

      What are the status for the following items? Will they be ready within the time-frame you stated in this update?
      - Carrycases
      - In-line controls
      - Y-cables
      - Fastchargers
      - Free stands
      - Packaging
      - Documentation

    9. Missing avatar

      Alexandra Bertomeu-Gilles on

      Interesting to know where my reward will be shipped from but what we really want to know is WHEN ?

    10. Missing avatar

      Craig Trickett on

      Please could you clarify the following;

      "In September we completed in house testing of 40 line-assembled units with all the new software adjustments and improvements. We are about to ship another batch of 100 and we are currently in the process of updating and testing the first bigger build of another 1000 units. "

      Where did the 40 units go to? where are the reviews? Why was only one first look backer sent the revised set rather than all five? Time scale isn't a real issue seeing as people are still waiting and have been for 2 years.

      Where are the next 100 units going to? Are these still going out to vloggers and bloggers despite feedback from your backers? If so, who will be reviewing them and where are the existing reviews?

      The