In our last update, we discussed sending 20 sets of final FS-Xs (all with the new improvements and adjustments) to bloggers and professional reviewers.
These are part of a total of 150 pre-production units produced and assembled on the line prior to actual final mass production. This is mainly a learning process, they are subject to much more scrutiny and often have to be reworked, this is done so that all potential snags are ironed out before big quantities are assembled.
We decided not to send these units to backers for the following reasons:
Reviewers just need the actual units whereas Backer rewards consist of more than just the FS-X sets, for example,
- In-line controls
- Free stands
As there are 1,083 backers in total, it would be very difficult to pick 20 individuals to receive the first sets and then to fulfil the rest of their rewards at a later date. Also even coming up with a way to chose 20 backers which would meet with everybody's approval would be practically impossible. We met with similar issues when deciding how to allocate the ‘First Look’ units.
Some of you did suggest sending some sets to the ‘First Look’ backers again. We agree that this would be useful for everybody. Therefore, we have sent a pair of FS-Xs to ‘First Look’ backer John. H. Halpern, M.D. which will arrive this week.
Feedback from all 5 of the ‘First Look’ backers was greatly appreciated. John, however, went the extra mile when testing his set. He not only helped us to locate bugs in our software which led to a few very important improvements, but he also shared videos and audio recordings. For this reason, and, crucially, the fact that we can get a set to him quickly, we have sent him another set.
bsl100 had received the most nominations for the ‘First Look’, and we would have liked to send another set to bsl100, but seeing how long it took for the first set to arrive, it might have been old news by the time it would reach him.
We end with this comment:-
We understand and regret that we have broken some promises but we must keep to our main, overriding promise; to deliver an outstanding speaker that will be reliable in use, and stand the test of time. To do this, we must be 100% certain before shipment.
Your next update will be no later than a week from now, Wednesday 30th September.
All the best,
The Frankenspiel Team