We have been Skyping with some of the ‘First Look’ backers to discuss their feedback in more detail. We will continue to organise Skype calls with those remaining so that we can gain more insight.
And with only one ‘First Look’ backer left to report, it's time to take stock.
We are confident with the fundamental elements of the FS-X’s hardware. In summary, here are the final production specs:
Max SPL > 100 dB @ 1 M (Dual, enhanced stereo + 3 dB)
Frequency response 60 Hz - 16 kHz naturally tuned
Full dynamic range on output w/o dynamic range compression
Output stage DAC direct digital conversion for best low noise
Onboard DSP ensures same HiFi quality wired or wireless
We appreciate all your feedback in the past week. Some feedback is negative, raising questions about whether our specs and the FS-X’s output capabilities are feasible.
Firstly, we have to say that when testing under our recommended instructions, we are unable to reproduce the issues outlined by our 'First Look' backers. However, we can reproduce these issues if we use the FS-X out of range, or between walls and doors. For example, when using single mode at more than 12 M or dual mode at more than 5 M.
Operating the FS-X beyond its wireless range limits has obvious and not-so-obvious effects. Even when operating dual mode in normal conditions, the master FS-X is having to do double work. The master has to receive and then re-transmit the Bluetooth signal. The Bluetooth signal is also forced to re-transmit many more times when operating dual mode at a greater range than recommended. This gives rise to drop-outs and causes the master to use much more energy than normal, and thus playtime is reduced.
However, we are not saying all the issues are because of taking the FS-X outside its range. A more accurate statement would be that we think it's a consequence of exceeding range capability, combined with the difficulty of selecting between the many functions in a single button, resulting in understandable confusion.
We accept that the way the button operation works is not ideal. We’ve had months to master the button controls, but we appreciate that it takes some time getting used to. Therefore we will make changes to the software to simplify operation.
We do not need to limit power, there is more than enough headroom available to deliver very loud sound. The FS-X can deliver over 100 dB @ 1 M, so there is no need to limit it to 80 dB. Instead, we can limit the number of button presses which may be causing confusion and misapplication.
To improve usability, we will also add audio and visual warnings when the battery is low (including when FS-X is powered off), as well as correcting the LED colour sequence.
Once we have made our improvements, we will resume reviews. We have 20 + professional bloggers and vloggers lined up who are eager to put the FS-X to the test.
Our team is working around the clock to complete these improvements as soon as possible.
This does not mean there will be considerable delays. Once we have achieved positive results, it will take approximately two weeks for your rewards to reach you.
For example, if we were to achieve positive results by our next update, you will receive your rewards by 12th August.
We will restart our timeline and continue with reviews as soon as we have done this.
Your next update will be no later than a week from now, Wednesday 29th July.
All the best,
The Frankenspiel Team