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Radically upgrade your sound and music experience with this 100dB HiFi Bluetooth speaker/portable audio monitor. 50 hours playtime!
1,083 backers pledged £84,768 to help bring this project to life.

General & FAQs

Posted by Frankenspiel Ltd. (Creator)
16 likes

Hello everyone,

We hope you’ve had a very merry Christmas!

As we explained in the previous update, we’re waiting on our new sample boards/software so that we can put together a comparison video as well as send out samples for reviews whilst our manufacturers are busy with production and shipping. The holiday season has inevitably delayed things a bit, but we expect to receive these shortly after the new year and we will do our very best to get the demo out as soon as possible.

We had hoped to provide you with a secure shipping date in this update but sadly we can’t give you one as of yet. We are however still on track to ship in January 2015.

We’d like to highlight a few FAQs in this update and continue to do so as we feel it’s helping clarification between updates.

“Are the delays to the FS-X affected in anyway due to work on the subwoofer?”

No, the subwoofer is in no way affecting the production of the FS-X. In fact it is these delays to the FS-X that has allowed us some time to progress with other projects.

“Will the new circuit boards lower the 50 hours battery playtime?”

The change in the circuit boards will in no way affect the FS-X’s 50 hours battery playtime.

“Will backers who pledged for 2 (or more) speakers receive 1 stand, or 1 stand per pledge?”

Backers will receive 1 free stand per FS-X, not per pledge. So to be clear if you’ve pledged for 2 FS-Xs, you will receive 2 free stands.

“How can I upgrade to a stereo set?”

We are pleased to hear that some of you would like to upgrade to the stereo set, from a single FS-X. As you know we are taking pre-orders from our website at a special pre-order price.

However, as thanks for your patience, we are happy to distribute discount codes to those who are interested in upgrading their pledge for another FS-X at Kickstarter price.

Please let us know in the comments if you’re interested so we have an idea of numbers and we will have this ready for you by (or before) the next update.

“How can we get our hands on the new subwoofer?”

We are very pleased with the crowdfunding process and what we have learnt, not only from within the Frankenspiel team but from you, our backers.

We intend to continue crowdfunding as we intend to maintain our goal of revolutionising the audio market by delivering a whole system of high-quality audio products at affordable prices. To do so we are out with the old, traditional (and expensive) advertising methods and in with the new, unconventional methods (like Kickstarter) to help us keep our costs low and in turn, our prices too. We want to focus on what’s important, our product and our customers.

Learning from our FS-X project and our eagerness to prove ourselves a worthy competitor in the market, we will only release our next project when the product is ready. And primarily, only when you have received the FS-X at its utmost perfection.

In consideration to what we’ve explained in regards to the new sample boards from China, our next update will be no later than 3 weeks from now - Monday 15th January. Although we do intend to release the demo as soon as we can.

As always, thank you for your continued support. And we wish you a happy New Year!

All the best,

The Frankenspiel Team

Kirk Brownridge, Peter J, and 14 more people like this update.

Comments

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    1. Frankenspiel Ltd. Creator on

      Apologies all, and thank you to those who have highlighted this issue.

      We have a bug on our website at the moment that isn't allowing coupon codes to be used without a registered user account.

      Please visit http://creative-genesis.com/frankenspiel/my-account/ to register an account and proceed with your order.

      Thank you very much for your patience.

      All the best,
      The Frankenspiel Team

    2. Silvano Petrini on

      I'm also interested for a second unit

    3. Christopher D on

      I would be very much interested in the option to purchase another speaker at the Kickstarter price

    4. Edwin de Vos on

      I am also interested in upgrading to a stereo set.

    5. Missing avatar

      CarlHossner on

      I'd also be interested in a second speaker... I asume it would be possible to get it in the same colour combinations as the first one?

    6. Missing avatar

      Stewart Murdoch on

      I would be interested in adding a second speaker to my order having watched the attention to detail involved in the development of this project over the months.

    7. Missing avatar

      adrian thompson on

      I'm also interested in a second unit

    8. Padraig O Dwyer on

      Happy to add a second speaker .... My take on asking for refunds because the original date has passed....simple don't back a project, as this is the nature of the beast, no new project comes to fruition without glitches ... So when I choose to back a new project I enter with this in mind, like everyone I hope it hit the original target or does not completely fail, which is possible also.... Good updates with this project and I know in 2015 I will be a happy Kickstarter..

    9. Missing avatar

      Chia on

      I'm interested in a second speaker thanks.

    10. Missing avatar

      Muggins on

      Yes, I'd like a second speaker at the KS price too. However, I'd like to get my hands on one first - and have time to listen and assess. I hope you will allow plenty of time on the discount code.

      I'm very interested in the sub-woofer but I will wait until it is a finished and directly purchasable product: I will not be backing anymore 'kickstarters'.

    11. Nick Martin on

      Hey Guys, I would also be interested in a second speaker discount code please. I thank you for such a magnanimous gesture of goodwill it's much appreciated.
      Many Thanks.

      Happy New Year!

    12. Missing avatar

      Luka Turk on

      I am also interested in the upgrade tot the stereo option + the subwoofer.

      Thanks

    13. Mike Taylor on

      I would be interested in upgrading to the stereo option!

    14. Dave Striebel
      Superbacker
      on

      i am interested in a upgrad, at least for the same price i paid

    15. Missing avatar

      Amar Patel on

      I would also be interested in upgrading to a stereo set by getting a second (discounted) speaker.

      Also, good work on pre-committing to updates, but please can you confirm when to expect the next update? You have mentioned Mon 15th Jan, but the 15th is actually a Thursday. Thanks

    16. Alexander John Aristotle Kimball
      Superbacker
      on

      Interested in possibly getting a second speaker

    17. John Dyer on

      I'm interested in the second speaker for the same price please.

    18. Jeff on

      As much as I second Yoon (I purchased other speakers as I expected these months ago)... I also understand that that is not how Kickstarter works... Unfortunately.
      You back a person or company with an idea. You ARE NOT purchasing a product. The products are incentives for you to back. And are given with the caveat that everything succeeds. Not fail.
      So yes. I want my money back (especially being I backed for two)... But I also don't expect it to happen.

    19. Jh G Yoon on

      i wanna refund too no more interesting of this speaker

      very disappointment of this project

      i can't wait more

    20. Missing avatar

      Darren Chiam on

      Please answer my question.
      Will you offer a refund for people not interested in backing this project anymore due to the countless delays???
      Especially if you fail to meet the Jan 2015 ship date.

    21. Chris on

      I would also be interested in upgrading to stereo set.

    22. Missing avatar

      Huy Hoang on

      I also would like to have the possibility to upgrade to stereo.

    23. Missing avatar

      Maikel Lodewijk on

      A second speaker to make a pair would be welcome for the price of £39

    24. Chris Means
      Superbacker
      on

      I'd also be interested in getting a second speaker (and stand) at the original Kickstarter price.

    25. Robert Weiss on

      Dear Frankenspiel Team,
      thank you for the Update.
      I think i would be also interested in a second one of the speakers to have stereo sound.

    26. Missing avatar

      garry hutabarat on

      I would like a discount code as well please!

    27. Missing avatar

      Mark Sales on

      I'd like a discount code please for a second thanks