General & FAQs
We hope you’ve had a very merry Christmas!
As we explained in the previous update, we’re waiting on our new sample boards/software so that we can put together a comparison video as well as send out samples for reviews whilst our manufacturers are busy with production and shipping. The holiday season has inevitably delayed things a bit, but we expect to receive these shortly after the new year and we will do our very best to get the demo out as soon as possible.
We had hoped to provide you with a secure shipping date in this update but sadly we can’t give you one as of yet. We are however still on track to ship in January 2015.
We’d like to highlight a few FAQs in this update and continue to do so as we feel it’s helping clarification between updates.
“Are the delays to the FS-X affected in anyway due to work on the subwoofer?”
No, the subwoofer is in no way affecting the production of the FS-X. In fact it is these delays to the FS-X that has allowed us some time to progress with other projects.
“Will the new circuit boards lower the 50 hours battery playtime?”
The change in the circuit boards will in no way affect the FS-X’s 50 hours battery playtime.
“Will backers who pledged for 2 (or more) speakers receive 1 stand, or 1 stand per pledge?”
Backers will receive 1 free stand per FS-X, not per pledge. So to be clear if you’ve pledged for 2 FS-Xs, you will receive 2 free stands.
“How can I upgrade to a stereo set?”
We are pleased to hear that some of you would like to upgrade to the stereo set, from a single FS-X. As you know we are taking pre-orders from our website at a special pre-order price.
However, as thanks for your patience, we are happy to distribute discount codes to those who are interested in upgrading their pledge for another FS-X at Kickstarter price.
Please let us know in the comments if you’re interested so we have an idea of numbers and we will have this ready for you by (or before) the next update.
“How can we get our hands on the new subwoofer?”
We are very pleased with the crowdfunding process and what we have learnt, not only from within the Frankenspiel team but from you, our backers.
We intend to continue crowdfunding as we intend to maintain our goal of revolutionising the audio market by delivering a whole system of high-quality audio products at affordable prices. To do so we are out with the old, traditional (and expensive) advertising methods and in with the new, unconventional methods (like Kickstarter) to help us keep our costs low and in turn, our prices too. We want to focus on what’s important, our product and our customers.
Learning from our FS-X project and our eagerness to prove ourselves a worthy competitor in the market, we will only release our next project when the product is ready. And primarily, only when you have received the FS-X at its utmost perfection.
In consideration to what we’ve explained in regards to the new sample boards from China, our next update will be no later than 3 weeks from now - Monday 15th January. Although we do intend to release the demo as soon as we can.
As always, thank you for your continued support. And we wish you a happy New Year!
All the best,
The Frankenspiel Team