Share this project

Done

Share this project

Done
Radically upgrade your sound and music experience with this 100dB HiFi Bluetooth speaker/portable audio monitor. 50 hours playtime!
1,083 backers pledged £84,768 to help bring this project to life.

How to Change Your Address (Before Thursday 11th December)

Posted by Frankenspiel Ltd. (Creator)
12 likes

We understand due to delays, some of you have asked for another opportunity to change your address via BackerKit.

This update includes instructions of how to change your address, we ask those backers who wish to do this to complete it by Thursday 11th December.

Please note: this update does not count as your ‘next update’ stated in Update #48. We will still send an update regarding progress and other concerns on Monday 15th December.

How to Change Your Address Using BackerKit

We used BackerKit to give backers more time to choose your colours and accessories. You can use this same service to change your address by following these steps:

- Go to https://frankenspielfs-x.backerkit.com/

- If you can remember your login details, login. If not, just enter your Kickstarter email address and they’ll send you a new invite. 

- Head over to your email, click the link provided and it will lead you to review page which will list all the details of your pledge. If for some reason, you can’t find the review page, here’s a link https://frankenspielfs-x.backerkit.com/backer/review

- On the right-hand side you’ll see a tab “SHIPPING INFO”, below your address there will be a button that says “EDIT”. Check if your address is correct, if you’d like to change it please go ahead and edit.

- Once you’re done and happy with your details, click next until you’re presented with this page.

Thank you for supporting us, if you have any problems editing your address, please don’t hesitate to get in touch.

All the best,

The Frankenspiel Team

Comments

Only backers can post comments. Log In
    1. Missing avatar

      Cheryl Lee on

      Please let us know when will the shipping start. Thank you!

    2. Lee Gibson on

      In production over Xmas, okay I can't use them when I go snowboarding in Scotland over Xmas, but I'll cope with a small speaker.

      But I take it there will be a good chance I can take them and demo them to fellow snowboarders in March and April? And they will be loud enough to party with, but small enough to go on my flight? If people are impressed this may mean more orders!

    3. John H. Halpern, M.D.
      Superbacker
      on

      Wow!!! You guys responded to a comment!!! You offered an additional update AND you re-confirmed that the update mentioned in #48 is still coming and by the date you announced!!!!! This turn around in effort is really MUCH APPRECIATED!!!! Keep it up and you'll win back many of the other Backers, too, who were very upset. Truly, this is MUCH IMPROVED communication so let this trend continue!!!

    4. Marsha Tyszler
      Superbacker
      on

      @Frankenspiel, are you aware that in addition to address changes, backers can still update their orders/add-ons? It's not locked, so I hope people don't make major order changes that'll mess you up! Just thought I'd inform you in case that's an oversight. If not, disregard this message! ;-)

      My mom had emergency surgery. I was actually going to get in touch over a week ago, and then this came up. I've been at the hospital constantly (which isn't easy with my own medical issues/disabilities) since my brother and sister had the least flexibility at work. Once she's comfortably at home, I'll be in touch with you.

      I'm looking forward to the next update with more info! Take care!

    5. Frankenspiel Ltd. Creator on

      @Raimis Juodvalkis we appreciate your concern but backers who do not need to change their address do not need to reconfirm using BackerKit. This process is only necessary for those backers who have relocated recently and have asked to change their shipping address. Thanks

    6. Raimis Juodvalkis on

      Really? Guys, you just need to do shipping, why waist more of our time of reconfirming 100 times same address?