An Update on Fulfillment and IndieGogo InDemand
We wanted to give everyone an update on where we’re at with the fulfillment process, as we’ve been receiving some questions about the status of shipping and the ETA of rewards.
The first wave of Lullaby t-shirts are now being shipped! Our first Lullaby rewards have arrived at our warehouse with more shipments on the way, and Team Lullaby is processing and shipping with the hopes of getting as many rewards to backers by the holiday season as possible. Please be patient as the volume of rewards is immense and we will be working hard daily to deliver your rewards in a timely fashion.
So why is it taking so long? We’re using all American businesses for fulfillment, many of which are local Portland businesses. This includes screen printing the t-shirts, printing the art prints, and embroidering the beanies. Sure, we could have outsourced this process and gotten you your rewards a little sooner, but we’re Portlanders, and keeping our business local is important to what we believe in and our campaign! We here at Team Lullaby are all about quality, and that’s what you’re going to receive with your rewards.
Keep in mind that we have a lot of things to ship. Over 3,000 t-shirts, nearly 1,700 art prints, and over 1,200 beanies. That’s a lotta merch! We at Team Lullaby is tackling the shipping ourselves, and all of it is going to be done here, in-house, so you can only imagine the task we have ahead of us. We are excited and looking forward to getting everyone together and shipping all of your rewards. We’ll make sure to post some pictures to our SnapChat and other social media accounts during the process! If you haven’t added lullabymov on SnapChat, here’s our SnapCode:
If there has been a change in your address, and you’d like us to ship the rewards to a different location, please contact BackerKit at www.lullaby.backerkit.com and they’ll straighten that out. If you have any other questions, please send us a message here on Kickstarter and we’ll get back to you ASAP.
Also, if you have not yet filled out your survey via BackerKit, please do so. There's still 369 unanswered surveys. Even if you pledged a dollar, filling out your survey will greatly speed up the process of fulfillment on our end.
We’ve got some new and exciting news to share will all of you!
A couple months ago IndieGogo approached us about opening an InDemand store. Seeing the success of the Lullaby Kickstarter campaign, IndieGogo wanted to help us make sure Lullaby gets made into the movie everyone wants to see.
Today we are launching our Lullaby IndieGogo InDemand store. Through our InDemand store, you’ll be able to get exclusive IndieGogo t-shirts and art prints, with designs not previously available here on Kickstarter. You’ll also be able to get tickets to backer only screenings, beanies, DVD/Blu-Rays of Lullaby, as well as autographed and personalized copies of Lullaby and the Lullaby movie script co-written by Chuck and director Andy Mingo! We’re also offering a new reward, the Lullaby swag bag, which includes Lullaby stickers, bookmarks, temporary tattoos and more. All rewards on IndieGogo will also receive a behind the scene photo book and Lullaby soundtrack download.
We at Team Lullaby also want to reassure all of our Kickstarter and BackerKit supporters, that orders for all of your Kickstarter rewards will be fulfilled and shipped before the IndieGogo rewards. Shipping your rewards is our utmost priority.
As a special thank you for your patience and support, following these links to the Lullaby IndieGogo InDemand store and purchasing an exclusive IndieGogo t-shirt or art print, will unlock a free Lullaby swag bag! This secret perk can only be accessed via these links and numbers are limited and only available to Kickstarter backers.
- IndieGogo Exclusive T-Shirt w/ free Lullaby Swag Bag
- IndieGogo Exclusive Art Print w/ free Lullaby Swag Bag
Thanks again for everyone’s patience, as well as your donations and support. We’re really excited to get you what you pledged for and to make this movie!
Don’t forget to follow us on social media for everything Lullaby!