Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Haven't received my backed Products yet!
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
Still nothing in Asia...
did you click on "Customer Support" at http://stowerenergy.com/energy/energy-in-action/ ... Bummer. It looks like the help center at flamestower.zendesk.com no longer exists.
Still nothing in Poland :(
Thank you Simon for sharing your information. So there is still hope, yust have to wait I"ll guess. Thanks.
This is the latest information I've received from the creator, has anyone decided to take legal action? Does anyone know how that would work since I'm not in the same country as the creator?
To put it simply, we ran out of money - fought our way back in the summer and were able to send out about half the international rewards, then ran out of money again. Its been really frustrating and a little bit nerve wracking for our small team, but we're still committed and working on it. We have the inventory, but need to bring in some additional cash to fund the international shipping costs (which are ~$50/unit, more than the costs of the units themselves!)
Didn't want to share this as previously folks have just copied and pasted our comments to message boards, and this is obviously sensitive information from a business standpoint. But we understand your frustration, and feel you deserve an honest answer.
Still doing everything we can to get these out to you all as soon as possible. Again, apologies for the delay and thank you for your patience and understanding.
Did somebody, remove my contribution to this topic, I guess so!
Stil waiting in the Netherlands, getting impacient!
Who is living in the neighbourhood of team flamestower........
I've tried to get a refund by every possible mean. I've mailed them, I've messaged them here. To no avail. Apparently this is a company who doesn't accept refunds.
Thank you, Gadgetman. It saves me the effort of testing it.
Forgot to mention one thing, though...
They wrote $15 as the value on the customs form, probably in a misguided attempt to save people money...
Or to be complete and utter pains in the @ss one last time...
Putting the wrong value into the form is DOCUMENT FRAUD! Or at best tax evasion...
What happens to a package with an incorrectly declared value?
That really depends on the customs inspector and his mood...
Ever shopped from DealeXtreme?
They used to declare '$1' and 'Gift' on all packages going to Norway...
Until the customs people one year returned a whole shipping container!
encouraging to read - backers are still receiving chargers , they are trickleing through. hopefully mine will come soon. (yeah I know)
Thanks the review Gadgetman!
It uses a peltier device so your right as it's the temperature differential that creates a voltage and power - so as the water heats the difference reduces and so does output - depends on the specfic materials the rates etc.
Mine arrived a week ago, and today, after sorting the recyclables, I decided to kill two birds with one stone; test the Stower and make a good cup of tea...
Since it was a balmy 8degrees C outside(pretty much a decent summer evening here in Norway), I decided to set up out on the verandah. I used the accompanying 'candle' for fairness. The item I decided to charge was my Caterpillar S40 phone(charge level 67%, and yes, it has a good battery)
The water was ordinary tap water, so pretty cold...
After 15 minutes the water temperature had risen to 65degrees C, and the phone battery had charged to 69% (no phone usage. It was on, but Wifi, BT, and GPS is switched off, and no pattery-depleting apps running) .
After 20 minutes, it was still at 69% and the temperature had just passed 70degrees.
After 30 minutes, the charge was at 70% and temperature was at 74degrees. And by then I had gone inside and made myself a decent cuppa by other means...
I have a suspicion that the charger gets less effective as the water heats. Maybe you can get it to be somewhat effective by replacing the water ever 10 minutes...
Is this a useful tool?
Frankly, no. It charges the battery way too slow to be useful.
My suggestion is to get an 'emergency power bank' that uses standard AAs and keep a big pack of those in your emergency gear. Smaller and lighter...
You want to also make tea or sterilize water?
Get an 'esbit stove' and a Trangia Mess Tin 212. The stove fits nicely in the tin, with lots of room for fuel, matches, teabags and even small packages of sugar, or possibly soup stock.
Even that kit, together with a an AA-based power bank and batteries is lighter and more compact than the Stower.
Don't forget double-bagging the contents of the Mess Tin, using Zip-lock bags.
And yeah, I recommend packing both tea and soup stock.
Tea is 'good for morale' and helps people relax. Soup stock is a good 'pick me up' drink or the beginning of a larger meal.
Miracles happen. First Kickstarter revoked my ability to comment because of posting abusive content. It seems Kickstarter thinks one should lie back and think of England when robbed. Anyway. Today I received a package. It contained the Stower Candle Charger. Without any message. Still, at last I got what I paid for. I hope my fellow backers got or soon get the same surprise too ...
I am in KOREA, I still have not received the stower today.
Hmm. It doesn't matter much to me whether it's a case of malfeasence or incompetence. That is, not if there is no sign of guilt or responsibility. I paid and - apart from (new) promises - got nothing. Andrew Byrnes has damaged the Kickstarter-system, which is based on trust, honour and honesty. Andrew Byrnes deserves scorn, no sympathy nor pity.
Thanks for the update Gadgetman. Apparently we are dealing with incompetent people here. I always assume incompetence before malfeasence :) Thanks for the very well written response!
Simon, they claimed they were halfway through shipping in APRIL last year!
And running out of money isn't an excuse to not post updates here.
We KNOW things can go pearshaped.
If they had explained that BEFORE they ran out, quite a few backers might have chosen to help out by tossing another $5 their way or otherwise 'finding a solution'.
Or not, since they also seems to have made a mess in their first KS Project also.
The creator of the SolderDoodle, a USB-rechargeable soldering iron also ran out of money, and ended up getting another job to earn the money needed to pay to ship the completed units. He kept us updated.
The creator of the Etch-Master photo-etch scenic details for miniatures lost his company because of shenanigans from his accountant. He promised that everyone would get their goods eventually, and made good on it. And kept us in the loop.
The creator behind SNAAK also ran out of funding, but managed to find investors, and delivered the goods.
I wouldn't hesitate to back them again, because I KNOW they will do their best to deliver on their promise, and keep us backers in the loop the whole time.
Team FlameStower, though...
I actually got an answer a couple of months ago that said that they had sent out half of them. He also said that they ran out of money and are trying to get investments for the international shipping of the products.
So I was sorting through emails and came across old updates for this that's been so long, i forgot i backed it! Come here, and see they haven't sent to anybody? First time a kickstarter has let me down.
Still no updates. No charger. No refunds. No nothing.
another scam, i guess i am done with kickstarter
I am from Hong Kong, I still have not received the stower today.
This comment has been removed by Kickstarter.
I've been reading the reviews on Amazon...
One by someone calling themselves 'Eric' is pretty suspicious.
'His first Kickstarter' and he's a verified buyer of the product on amazon?
Exactly why did he buy it on Amazon if he already got one here on KS?
more than a year and a half and I did not receive anything from Team FlameStower, no product (although they mentioned they started shipping in August 2015), not even an answer to my questions... I know KS is not a shop and I might expect project to fail, product to be canceled, what I find miserable is a lack of clear and honest communication.
Did anyone on this thread actually receive something?
December 29, 2016
Nothing received yet ! :$
I wonder if "Kickstarters" can do somethig about this scam ?
So .... We've been had??
to be clear message was from Andrew.
Thanks for sharing. Not clear whether Kickstarter replied or Andrew Byrnes.
The moment I receive what I paid for, I will report about it here. Hopes are not up, though.
i made another complaint to kickstarter and had continued to try and message the creator.
I got a message back today from them.
Sadly not for publishing which I will respect.
Have encouraged them again to post updates here or direct to all backers as all should know.
Hi still nothing in England
Still nothing in The Netherlands :-( To warn off others (hope Google helps): Andrew Byrnes is a fraud. Team FlameStower is a fraud. Candle charger is a fraud. Candle Charger: Emergency Power Generator for Smartphones is a fraud.
Sorry to bother co-victims with this. I just don't like to be fooled this way.
@ Craig & Others:
Leave a review at https://www.facebook.com/flamestower/reviews/ ...
We may be fooled by this Andrew; it doesn't hurt to warn others for his easy money making skills...
sorry all miss read you @Gadgetman!
should be can not see
@Gadetman! posted where ? can see anything from them in comments, or updates
Had they just posted here and explained why they're so d@mn late!
Had this been a normal financing case, the backers would have declared them insolvent, forced them to close and sell off everything to pay back the investment a long time ago.
Normal backers would have demanded updates every two weeks as long as everything was progressing as expected, and every week if things are going off the wall.
I reported to kickstarter - got standard wish wash from them
. might have to follow your lead GJ
I've tried using normal downvotes on Amazon, but as I haven't bought a unit through Amazon, it was deleted. Which is why I used the 'Report incorrect information' link.
Please notice that the Candle Charger is sold under a different company name than their earlier product. Did they deliver all of those?
Still nothing in The Netherlands :-(
Just to be respectful and considerate: Andrew Byrnes, when do you think it is fair to qualify this as fraud?
I recommend that everyone else goes to their Amazon page and downvotes the product that they have not received item for: https://www.amazon.com/Stower-FSFC1-Candle-Charger/dp/B01CNN22CK/ref=nav_custrec_signin…;
I have reported the project to Kickstarter and are now downrating them on Amazon because of their spectacularly shitty behavior. This is not acceptable.
looking real bad - emailed them on here and on their sales sight as several months since last reply that working through shipping and no updated and no answers after several days.
Worst kickstarter I've backed for communication and delivery to date.
Short of starting a class action suit looks like can kiss the money and charger good bye :(
Still nothing. Dissapointed.
Of course its a scam!
They're 'dribbling out' a unit now andthen in the hopes that the receiver will post here that he got it and make the others quiet down. In the meantime they're pushing them as hard as possible on Amazon.
I just went to the Amazon page:
and used the 'report incorrect information' link there, to complain.
Haven't heard anything from FlameStower since I backed it. I'm living in Sweden, feels like a scam.