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FixIts are mouldable eco-plastic sticks for quick, reusable & strong DIY fixes. For your tech, home, garden and more!
FixIts are mouldable eco-plastic sticks for quick, reusable & strong DIY fixes. For your tech, home, garden and more!
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2,941 backers pledged £36,982 to help bring this project to life.
Louis Viðbjørg, (:lemens, and 35 more people like this update.

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    1. FixIts Creator on

      Hi @Jukjik Zirizri

      Please check your junk mail first just to be sure it hasn't landed there by accident. If you can't find it follow this link - https://fixits.backerkit.com/ - to recover your backer kit survey

      Hope this helps and don't hesitate to contact us if you have any further issues

      regards

      The team at FixIts

    2. Missing avatar

      Jukjik Zirizri on

      I haven’t got my BackerKit. Would you mind advising how I should proceed?
      Thanks for help and this useful product launch!

    3. François Barrette
      Superbacker
      on

      I do got my email from BackerKit!
      Survey answered.

    4. FixIts Creator on

      Hi all,

      @Maarten, looks like the emails are sent out in batches. You should have it now. BackerKit provides much more support for both our backers and for us. This survey is just a little extra to make sure you've got all your details right and gives you an opportunity to upgrade your order if you like.

      @Philip, you should have an email now from backer kit with the survey, please check your junk if it's not there.

      @Francios, you should have an email now from backer kit with the survey, please check your junk if it's not there.

      @Matthew, great thank you!

      @(:lemens, the only thing you can override is your address if you wish to change it. Everything else is the same. If you don't fill out the survey we'll continue with your pledge, business as usual. BackerKit gives you the option to upgrade your pledges and expedite your shipping amongst a few other things that Kickstarter doesn't offer after the campaign ends.

      Hope this answers all your questions

      The team at FixIts

    5. (:lemens
      Superbacker
      on

      What if someone doesn't fill out the backerkit survey since the kickstarter survey has already been filled out? This might be confusing for some backers...

    6. (:lemens
      Superbacker
      on

      Do the answers we give in backerkit override the answers we gave in kickstarter?

    7. Matthew Evans on

      Just received the survey email and completed it straight away.

    8. François Barrette
      Superbacker
      on

      I've log into my Backerkit account and... nothing. No Fixit survey there yet...

    9. Missing avatar

      Philip George Ian White on

      Fixits ask us to fill in a survey, but, as far as I can see, there is no heading for a survey - nothing to suggest where the survey might be. Confusing P. White.

    10. Missing avatar

      Maarten Joosen
      Superbacker
      on

      I don't have a survey from BackerKit yet, but I did fill in my details at the survey from Kickstarter. Why the double survey?