Happy New Year Update
Wishing you all a very happy New Year! 2019 is the year of change. The growing awareness around plastic pollution has spurred a massive global movement, and we are excited to continue to create high-quality, fun to use, badass alternatives to single use plastic.
As some of you are aware, we had an error in our order entry system which caused the majority of our international backers (and some domestic) to not receive their straws by the promised deadline. To all of those who have not received their straw yet, we are incredibly sorry for the delay. We made a mistake and take full responsibility for it. The good news is that we have corrected this issue, and are shipping all orders this month. If you do not receive shipping and tracking information by 1/16, please email firstname.lastname@example.org and we will ensure your order gets sent to you. If you are like many who ask, "WTF is an error in the order entry system," please tune into our Kickstarter live Wednesday at 6:30 PST. You can submit your questions here. Additionally, you can watch it at anytime using the same link.
Emma, Miles, and the FinalStraw Team