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Help FILM Ferrania build the factory of the future and the first batch of film is your reward.
Help FILM Ferrania build the factory of the future and the first batch of film is your reward.
Help FILM Ferrania build the factory of the future and the first batch of film is your reward.
5,582 backers pledged $322,420 to help bring this project to life.

One Day Left - All Backers Please Read!

47 likes

Caio a tutti!

On February 1st, we announced FERRANIA P30® ALPHA and sent a special email to all Backers who pledged a film reward. We also announced that the offer would end tomorrow at 12 noon EST - so there is just one day left to make your choice!

In the last 13 days:

  • We have sent 5388 emails - one to every Backer. (We know that Kickstarter says 5582, but a few dropped out after the project ended.)
  • 4983 were Backers who pledged a film reward and the offer they received had a link to a special "smart form". (The 405 "non-film" Backers got a special offer as well!)
  • We have received almost 2600 responses to that form - and the rest of you have another 24 hours to fill it out - or not, as we explain below.
  • We've many assisted hundreds of backers who had problems with the email, and posted a page on our site to help.
  • Our US Director, Dave Bias, did a YouTube live-stream with Ted Forbes from The Art of Photography channel and answered questions from viewers. (11,000 views and counting!)

The purpose of this two-week program is to offer film backers a way to exchange for P30 film if they are simply tired of waiting, and to update shipping addresses. But there is a bigger reason why we have reached out to every backer in this way...

The Kickstarter Backer database is not in our control. We had no way to change your shipping or email address, or to switch your reward - and we have had many hundreds of requests to do these things.

After two years, the time has come to move all Backer info out of Kickstarter and into a new master database.

When the form closes tomorrow at 12 noon EST, we will begin the long process of merging all of the data from the "smart form" responses, the Kickstarter database and our email newsletter database. You will also get a notice from Kickstarter that you can no longer change your shipping address from your Kickstarter account.

All further changes to your Backer info must be sent to help@filmferrania.it - and we will remind you about this periodically. If you have asked us to switch your reward (for a same-price reward only), please email us again. If you move, please send us your new address. If your primary email address changes, let us know.

Finally, we just wanted to say that EVERY Backer will be invited to join the Friend of FILM program - regardless of your reward and regardless of whether or not you completed the form. Those who completed the form will get a bonus, and of course a coupon to buy P30 film at a discount when we launch the shop later this month.

We will continue to post updates here on Kickstarter, as well as our website and social media. But we are happy to finally be able to work with each of you directly to ensure that you receive the reward as we promised!

cheers,
The FILM Ferrania Team

Shawn Engler, Luke Larsson, and 45 more people like this update.

Comments

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    1. FILM Ferrania Creator on

      @Kendra of our 4970 film backers, only 49 didn't get the email we sent on Feb 1st and those were because their registered email address at Kickstarter is no longer active.

      Everyone else received the email, even if they had trouble finding it or simply didn't read it. And that means that everyone also received the Kickstarter updates we posted on the 1st, 7th and 14th - and the 36 previous updates - all of which are archived here on Kickstarter.

      We understand that it has been a long time, but all we can do is post updates - which we also post all across social media and our website. We cannot, of course, control who reads these updates.

      The form closed last Wednesday, as noted in this update above. We extended the form for a few people who had issues, and who contacted us directly, but we had to call it done as of yesterday.

      As we've noted in many places, many times - now that we have a new master database, "free" from Kickstarter, we can update backer info ourselves. But you must contact us directly to register your choice (as described here: http://www.filmferrania.it/p30-kickstarter-program) and update your shipping address.

    2. Kendra on

      Ok, joining the "what form?" crowd. And you guys have to realize after this long not a lot of us are paying that close attention to you. You can't just do 1 day's notice. Sorry, but it's been a LONG time. That said, I would really like to have my film, so please send me the form and get me added to your database. Thank you!

    3. Missing avatar

      Ng kwok kei on

      I did't get an email either.

    4. FILM Ferrania Creator on

      @Neil Macdonald - we sent you a direct email with a link to the form.

    5. Missing avatar

      Neil Macdonald on

      Form ? what form, it's all very confusing. I will wait another couple of years and see what turns up in the post.

    6. FILM Ferrania Creator on

      @Neil Macdonald and anyone else with issues. The form has officially closed as of 10 minutes ago. Please read the update above, follow the links to get up to speed, and email us at help@filmferrania.it.

    7. Missing avatar

      Neil Macdonald on

      I did't get an email either.

    8. FILM Ferrania Creator on

      @Sarah Almeida - we just resent the email from Feb 1st to you.

    9. Sarah Almeida on

      Didn't receive the email, didn't find in the spam box, didn't change the email on kickstarter :/ what should I do? How can I fill the form?

    10. Missing avatar

      Daniel on

      Thanks for all the updates :)

      Getting excited. :)

    11. Missing avatar

      Aaron
      Superbacker
      on

      And you definitely have it right about pack-film, just look at the New55 (http://www.new55.net/) project and their problems putting together the individual 545 compatible pods, and that's not even pack that's just single pods. Terribly complex and difficult!

    12. Missing avatar

      Aaron
      Superbacker
      on

      I've been listening to the YouTube video you linked, very cool and fascinating! I really do think the biggest and best part of this Kickstarter (and beyond!) has been your openness and honestly about what's going on. Including the epic problems early on in your plans. I'm looking forward to my P30 and more!

    13. Rolf Schmolling on

      great stuff! Looking forward to the coupon… and shoot P30 R.