Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
After more than a year of emails and phone calls, I have finally received the last of my rewards. Although my copy of Jason's Almost Silent hardcover was not signed, Fantagraphics did make it up to me by including a second Jason hardcover and comic. For those out there still waiting, I suggest you make a call to Fanta headquarters and speak with someone there. They will likely make it right, but it will take some time. Forget about getting a response through the Kickstarter page though, it isn't likely to happen.
I finally got a refund for the mixtape (backed project on 11/5/13, refunded on 12/29/15), they were very helpful although it took a little while for them to process the refund.
Has anyone got there Mixtape?
Reward unfulfilled. Emails ignored. And it seems I am not alone. I expected better treatment of the backers who helped you through a rough patch. Thoroughly disheartened.
Still waiting for mine to arrive into Spain :(
My Eightball collection arrived in UK today. Amazing and definitely worth the wait! Thanks Fanta!!
For anyone that was dealing with Jen Vaughn at Fanta, it is my understanding that she is no longer with the company. I managed to get in touch with someone via phone today about my missing Jason Almost Silent hardcover, first encouraging news I have had in 8+ months. I hope that by this time in 2016 everyone will have received everything they pledged for.
FYI: I just received the Jaime Hernandez print.
Has anyone received the mixtapes?
Has anyone who pledged for "Tales Designed to Thrizzle" received their reward yet? Or even gotten a survey?
The Kickstarter Eightball collections are coming out soon and after reading the Clowes interview about how much work has gone into these editions - it's been well worth the wait! Roll on June.
HI, I never received a survey for my reward (Tales Designed to Thrizzle Vol 1). Your website says it's in stock.
I'm in the same boat as you Meg. Got the email about the Eightball poster back then and received nothing since. Holding out hope that the books will come eventually. But it's tough being positive reading these comments. Very depressing.
Hi Gary and Fanta staff,
I have regularly received at time my "F**k you I'm with Fanta" t-shirt XL size and was wondering if you still have the same shirt, but XXL size. I have checked the Fanta web site but did not find it, I really wanted to order it too, I'm a 20/20 member since the real beginnings too, please answer me, thanks!
Hi Gary and Fanta crew,
while I have regularly received some time ago my "F**k you I'm with Fanta" t-shirt XL size, since it was "almost" slim fit....I was wondering if you still have the same shirt, but XXL size. I have checked the Fanta website but did not find it, I really wanted to order it too, I'm a 20/20 member since the real beginning too, please answer me guys, thanks a lot!
This was the last I heard about The Complete Eightball:
Update! Good news and bad news. The bad: Eightball was pushed back in editorial/production again so it will not be coming out until March 2015. The good: We found some original Eightball #23 Deathray posters (http://bit.ly/XNlZgF) and would like to send you one! Please reply to this message with your address if you'd like one. We'll send out the 'official' Kickstarter survey in February, closer to the release date, since people move, change jobs, etc.
Feel free to email me with any questions, comments or concerns and I'll get back to you as soon as I can.
I never got the poster. I haven't heard anything since September 2014. This is just a horrible way to treat people who were trying to help a struggling business.
Patience...Coming in March 2016. Love that I got that e-mail! So if that book was 5 years in the making, maybe we'll get our rewards by 2020.
Yes, I'm in the same boat. 16 months since donating, 8 months since the due date of my reward, and a year past the season we financed. I think it's safe to say it's not coming. I didn't donate for the reward, but the way they're handling backers after getting our money is memorable.
No response to multiple emails, still have not received my signed Jason hardcover. Going on 6 months now since I actually got a response, which was "It will ship soon"
All I ever received was tiny poster. Paid $150 years ago for a signed set of Eightballs 17 months ago. Is everyone else in the same boat? What a scam.
Still waiting on my copy of Twelve Gems sketched and signed in by Lane Milburn plus one of the SPECIAL gems with a character's etched on it, with a hand-drawn description by Milburn.
I notice the book was released August 3, 2014 and it has been over a year since my pledge was successful. I sent them an e-mail w/ no response.
I was just checking this thread this morning to see if other people had received their rewards. When I got home, my sketched/signed copy of The Lonesome Go was waiting for me. I'm in the Northeast US, if that's helpful information.
STILL no word from Fanta, not even a "sorry, we're SUPER delayed."
I hope people realize they don't have to "eat" the cost; they can dispute the charge made to their credit card/bank. It's tedious to do this, I know, but no one should have to pay for something they never received.
I'm a fan of this publisher, which is why I hate for it to come to this, but the way they're handling these orders (especially the refusal to communicate with backers) leaves me with a general feeling of unease and DEFINITELY less likely to purchase products in the future.
May 2, 2014
Update! Your uber-gorgeous print is being signed by Jaime Hernandez right now and we will ship them out to you as soon as we get them. Thank you for your patience."
My patience is about to run out. Anyone else got their Jaime print?
I did not receive my TONY MILLIONAIRE PRINT neither my HOW TO BE HAPPY book... I sent a few messages, but never received any answer. Please, could verify what happened?
UPDATE from the Fanta front. $200 Spiegelman print, year 2: no response to multiple e-mails. Finally figured out that Spiegelman must have known nothing about this offered item. Money lost. Write it off. Move on. Oh one last thing: call Washington State Attorney General about consumer fraud. Because that's what it is.
I haven't received PRE-ORDER SIGNED TALES DESIGNED TO THRIZZLE VOL. 1. wrote to Fanta, no response (which seems to be an ongoing problem, based on previous comments). I know this is a small company with few staff, but I was supposed to receive my pledge reward back in September. I don't mind waiting, but it's the non-communication that's really frustrating.
Hey MartinNL. I haven't received my copy of Arsene Schrauwen neither.
Still waiting for Arsene Schrauwen... Anyone else too?
Anyone receive their signed Joe Sacco stuff yet?
Finally got my signed Sock Monkey
Got my signed Donald Duck/Uncle Scrooge today! So glad I finally got it!
Tomorrow it wil make 1 year since the Project was funded. I pledged for 2 books: "Twelve Gems + One Gem" and "Witzen".
By end of August I got an email confirming the "Twelve Gems" one was sent followed by the rest; well, I got the first book by mid September (not signed but with one book plate). Nothing else since then: no communication and no replies to my -very respectful- messages.
At this point I don't care anymore... I can handle dealys and can understand it, but not the lack of total communication from Fanta people.
Not sure whether I will ever get the rest of my stuff or my money back, but for sure Fanta has lost a customer.
Received the signed "Peanuts Every Sunday" - yay! That plus a well timed bonus "Snoopy's Thanksgiving".
Thanks to Gary and staff for getting this into my hands in time for the holidays!
Megahex arrived in the UK. Excellently packaged, too. Thanks! However, if Fantagraphics ever need to run a similar campaign I think it might suffer due to the lack of communication and delays that have accompanied this one...
My copy of BUMF arrived in the UK today. Thanks!
I just got an email from Fantagraphics saying that they are shipping out my Donald Duck / Scrooge McDuck book today! Whoop!
Anyone get their Sockmonkey yet? Supposedly shipped in October but seen nothing so far
If I actually receive my signed Donald Duck book after all this time, I might cry.
No Megahex for me yet, either, but I'm an international customer so I'm hoping that's the reason for the delay...
Also no Megahex here yet, I sent off a message about it now just to check up. Got my copy of Love Bunglers months ago, though!
I'm still waiting on the two Duck books.
Still waiting on my Megahex, are other people? Worried it got sent to the wrong address.
Still waiting for my copy of Carol Swain's GAST, which has been on sale through Amazon and other online booksellers since August. I'm sincerely hoping that Fantagraphics hasn't forgotten about me completely.
Got my Megahex :')
The inscription is beautiful. Thank you fantagraphics and Mr. Hanselmann! I will never bug you again!!!
Got my Rosa duck book today - wrapped in what appeared to be plastic wrap with a note attached from the USPS letting me know that something had spilled onto the package and that they were sorry that the contents may be in some way ruined... but it's not their fault.
THANKFULLY, whatever it was that spilled onto it (according to the package it was a non-toxic substance (woohoo!)) only got into the cardboard shipping box and only left a minor mark on the back of the book. Still... CURSE YOU USPS!!!!!
Got my Rosa book, looks great! Thanks!
Has someone received the "The Death Ray" poster? I got contacted in august but no reply after I sent them my address.
HEllo, my friend receive the Uncle Scrooge comic but not the Luca comic that I added on. When can she expect it? Thanks!