Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Any news on my package, As I have still not received it.
Hello... I still waiting information about my package, last email is from July 5th 2017 that say my package is already arrived in my country, but after that there is no other information about it. No email or call...
Hope exyra will help solve about it, thx before..
Package shows it's been delivered, but I have yet to receive. Please advise.
@georgeriley We have included your contact details on the customs paperwork. So the Customs will contact you directly if there is fee's need to be paid. Usually, it takes around 10-14 business days to get the package delivered to the US depending on the customs clearance.
@betodana @mileswebstet @albert Glad you like them. Cheers!
@creator I live in Florida my tracking information says my package is in New York. I'm confused about how to pay import fee's etc because I have not received any additional information on the package itself.
Recived my wife pair in Mexico, she loved them.
Received my pair today in Germany! Love the Look, Style and that case ��
Received my pair today in Australia, thanks! loved it!!!
I live in the U.S., completed all the shipping info send out previously but still haven't received my tracing information. I received confirmation of my survey update on March 25, 2017.
Do you have an ETA for orders shipping to the U.S. who completed the survey on time? Thanks so much for keeping us updated. I can't wait to get my new Exyra glasses!
@creator still waiting on my set. Haven't gotten a tracking number or anything. Its a good bit past May. What's the deal?
I received mine today. Both are perfect. Thank you!
Of course, you can pre-order another set from our website, but unfortunately, the price won't be the same as your Kickstarter pledge. However, If you have received your glasses, you should have noticed that there is a discount coupon inside the case that you can use for your next purchase.
If you put the order in this week, we expect to ship your glasses in mid-July.
Can we pre-order another set?
Will our pre-orders be the same as the price in the site?
And when will it be shipped?
Received my 2 pairs and love them. There'll be a short period to acclimatise but I should soon be able to evaluate whether they stop my afternoon headaches.
Hi, the specs keep sliding down because I have an oily face :( Is there any way I can secure the specs to prevent it from sliding down and have to keep pushing it too near against my eyes?
@briankeane The color is depending on the AR (Anti-reflective) coating formula, most lenses with anti-reflective coating have a very soft residual color, usually green, blue or purple, that is characteristic of that particular brand of the coating. But it doesn't affect the performance of the lenses. Cheers!
I recieced mine yesterday, but I've noticed that the lenses reflect green light, I have friends with blue reflect lenses and they have a blue reflection not green; is there a reason for this?
Received its yesterday. Everything is perfect. Thanks team.
Yes, they have
If you receive an email from Australian Post
Probably its from them
So, have they been shipped yet?
Can't wait more, when you're going to ship rewards?
Any production update or delivery update?
We have updated the pics in the backer kit. Alternatively, you can also view them from our facebook page, link below.
Hi, where can I view the prototypes for your sunglasses? The pics here are too small. https://exyra.backerkit.com/hosted_preorders/77763
Hi I'm confused because I did fill the survey but didn't get to put the prescription information for my lenses
I've just sent the prescription forms for two glasses. It would be useful if we could receive an acknowledgment, even if only to check whether we have correctly filled in the forms.
I'm afraid I made a mistake. I went buying through backerclub and was not paying attention to the specifics, putting $60 instead of 60 + shipping. (75- 20% + shipping) in the no reward tier. This leaves me with 60 to buy accessories, but I'd prefer regular glasses, not sunglasses. Can you help me sort that out?
If you experience issues with viewing the colors option in your backer kit, alternatively you can also visit our website. http://www.exyraeyewear.com/products.html
For the Survey, what are colours
BackerKit survey for EXYRA received and successfully completed!
The virtual try on still under construction and so sorry that we could not deliver them before the survey out. We are working on providing more photos of our frame with model man and woman to help our backers with the frame selection.
Any luck with the virtual try on? Can't wait to check that out : )
@Jarrod The survey has not been sent out yet. We expect to send them out next week. We will post few important updates regarding the backer kit survey in the next couple of days. So please stay tuned.
Has the survey been sent out already? I haven't received an email about the backerkit yet.
Thanks for the clarifications :)
You need to enter all that numbers into our prescription form(will be sent out after survey). For your example
R - 3.00 / -0.75 x 80
L - 3.00 / -0.50 x 135
SPH: -3 CYL:-0.75 AXIS: 80
SPH: -3 CYL:-0.5 AXIS: 135
Please find the following link for more information how to read your prescription.
Hi, I am so sorry. Can enlighten me which part of the prescription is relevant to enter into your survey? Thank you.
Thank you for your support.
Your prescription is within our power range, and soon we will post an update on how to complete the survey and how to fill out the prescription form. Please keep an eye on the updates and follow us on Twitter, Instagram or Facebook.
Hi, congrats on the successful campaign :) Clap! Clap!
Can I clarify what kind of prescription should I enter in your questionnaire? I understand that you should have the option to enter between -6.00 and +8.00 for short-sightedness and far-sightedness.
My optician checked my eyes and put the following:
R - 3.00 / -0.75 x 80
L - 3.00 / -0.50 x 135
Thanks for your help.
Brilliant! Can't wait :D
Congratulations and well done.
@Alan. We will be using BackerKit to help us with next process, and there will be an option "Add-ons" for you if want to order more glasses or add other items.
Hello, I pledged for one pair at the early bird tier, but I'd like to get a second pair for my wife. how should I go about this? Will doubling the pledge amount suffice?
Some live pics
Can we get some pics for the glasses
The survey is sent after the campaign (for shipping address, glass type and style, etc)
The pre-campaign survey is sent via email by the creator (for glass type pre-production)
Where can i find the survey link?
Available already, on commercial products such as HOYA BlueControl (http://www.bluecontrol.eu/en/home) or other KS projects like https://www.kickstarter.com/projects/451454651/gauss-redefining-eye-protection-for-the-digital-ag which I have been backing. I own both and like them. But yes, they change the way you see colors as parts of the blue wavelength spectrum is blocked by the coating and thus simply 'missing' in the rest which reaches your eyes. Especially color temperature is off (cold white will appear like warm white).
Anyway I have backed your project as the frames look really nice. But don't sell the idea as something revolutionary groundbreaking ;)
The sunglasses has a different style from the computer glasses. If you scroll down the campaign page, near the bottom you will find the style of sunglasses. its Wayfarer style, made of acetate material with a wood texture and polarized lens.