Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
Please refund or produce
I'd like the product, but if that's not possible, I want a refund. Thanks.
So it looks like Epiphany Labs still exists, they just backed a KickStarter project.
Does that mean we can get our refund? Or the product? Or anything?
I want the product, but since that's not happening, I want a refund.
Not that it matters but add my name to this imaginary list of refunds...
Add me to list of people wanting a refund.
@Mark: I would define it as asymptotic, rather than minimal.
Seemed like a good product and would use it but communication has been minimal
Still radio silence....
Please refund me
Its Dec. 2016 . Its 1½ year since your last message, where you last apologized for not updating us and promised change. You lied.. I respectfully ask for a refund.
Sadly, also a request for a refund
Another request for a refund.....
It would be great to sue them for this. Anyone want to for a group for action?
Please refund me as well.
I am willing to participate
I am willing to partecipate, too, but I don't live in the USA
@Scott Allen Sumner I'm interested. Also sent a message to them with this link. We're all legally due refunds if we want: https://www.ftc.gov/tips-advice/business-center/guidance/business-guide-ftcs-mail-internet-or-telephone-order
Willing to participate, but no longer live in the USA.
I'd like to start the process of determining if this meets the requirements for legal action. I've formally requested a list of backers so we can use them for potentially certifying. If you are interested, please post your willingness to participate.
Another request from me for a refund
Refund petition: https://www.change.org/p/tom-joseph-cto-of-epiphany-solar-water-systems-refund-all-your-kickstarter-backers-for-a-product-never-delivered/u/13721980
. https://www.change.org/p/tom-joseph-cto-of-epiphany-solar-water-systems-refund-all-your-kickstarter-backers-for-a-product-never-delivered/share… petition
Some decent honesty would be nice!
What steps have other people taken with this project? I've seen some action from folks in the US. Any backers from Canada have any suggestions on next steps?
Please refund us all; this is getting really sad.
Almost three years later... what's going on guys?
I gave them too much time. I, too, demand a refund.
Funded April 2013... we're coming up on the grand anniversary of one of my all-time worst KS projects. Can't wait to continue to receive no communication, no refund, and no product.
Please refund my money.
Where is my refund ? I signed the petition and this company needs to refund the backers or deal with a a criminal complaint. Do the right thing and refund your backers NOW. https://www.change.org/p/tom-joseph-cto-of-epiphany-solar-water-systems-refund-all-your-kickstarter-backers-for-a-product-never-delivered/u/13721980
I have neither received any reply to my communication nor any refund or even product. This is so sad and annoying! I signed the petitions and responded to the newspaper article. Shame on you at Epiphany.
I have not received a refund either. Signed petition
You have an obligation to respond to the refund. Take the early refund.
Signed the petition, refund please