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With the Epiphany onE Puck, your phone will never die again. This compact heat engine will simplify your life and benefit the world! Read more

1,175
backers
$132,739
pledged of $100,000 goal
0
seconds to go

Funded!

This project was successfully funded on April 6, 2013.

With the Epiphany onE Puck, your phone will never die again. This compact heat engine will simplify your life and benefit the world!

Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!

    1. Creator Stella Sloop 1 day ago

      Epiphany Labs, you should be ashamed. We, your backers, believed in your dream and helped bring it about. You ran from your responsibilities to us and into the arms of large corporate interests. I gave you money I really could've used elsewhere, and now I just feel foolish for having also given you my trust. Shame on you. Shame on you. Shame on you.

    2. Creator Satoru Tankyo 1 day ago

      You are responsible to do something updates.
      If don't update, you will be a scammer.

    3. Creator Rob on February 17

      Petty thieves

    4. Creator Al Lee on January 21

      Kickstarter has not responded to reports on the project. If you go to the "Trust" page and scroll to the bottom then you can "just ask" a question.

      https://www.kickstarter.com/trust…

    5. Creator GE on January 19

      Call Tommy here and ask him about an update +1 4124650601 on the project.

    6. Creator Patrick Anderson on January 19

      Let us not forget about contacting the BBB and filing a complaint. Even though it is for their "sister" company, they have it linked in their profile.

      http://www.bbb.org/pittsburgh/business-reviews/water-filtration-and-purification-equipment/epiphany-solar-water-systems-in-pittsburgh--p-71018039/

      If that does not work, we can request the BBB to open one up for Epiphany Laboratories.

    7. Creator John on January 15

      @kenshinjeff Tommy's not logged into Kickstarter for over a year - I think it's safe to assume we have be ripped off.

    8. Creator kenshinjeff on January 13

      If you scroll all the way down this page, you are able to report this project to kickstarter.

      https://www.kickstarter.com/projects/epiphanylabs/epiphany-one-puck/

      > Report this project to Kickstarter

      > Post-funding Issues
      The creator is not communicating and the project status is unclear.

    9. Creator Myra E on January 10

      Epiphany guys,
      We're into 2015 now, and approaching a year since your expected delivery and coincidentally, your last update. You at least owe this audience an update, everyone else's recourse will be to request refunds.

    10. Creator Andrew Saltonstall on December 31

      Please refund or deliver!

    11. Creator David Ruppel on December 22

      I'd like a refund.

    12. Creator Wendy Petrik on December 22

      Abandoned. Not even an apology?!

    13. Creator Wendy Petrik on December 22

      This is ridiculous.

    14. Creator Wendy Petrik on December 22

      Refund!!!!! This ridiculous.

    15. Creator Jason Ngam on November 12

      this is very disappointing, not just about the abandonment but also because it sounded like a pretty cool product. i am in australia, so bit hard to pursue legal means, but will try my bank.

    16. Creator Jeff Orr on November 11

      This comment has been removed by Kickstarter.

    17. Creator richoz on November 11

      Refund please.

    18. Creator Josh Tishhouse on November 10

      On the advice of my attorney - not at this time.

    19. Creator John on November 7

      Hey Josh - given a quick blacklining to remove your information, would you mind posting a copy of your letter? And awesome followup btw!

    20. Creator Rob on November 3

      They've shut down their web site now...

    21. Creator Satoru Tankyo on October 30

      Please repay money, if a product is not made.

    22. Creator Edward Vogel on October 27

      Wells Fargo got my money back.

      Dispute Number: 11491081
      Date Posted: 4/7/2013
      Merchant Name: ASI*KICKSTARTER COM
      Amount of Transaction: 115.00
      Card Number: XXXXXXXXXXXX0413
      Status: Credit is Permanent

      We are pleased to let you know that the temporary credit we posted to your account for 115.00 on 9/8/2014 is now permanent.

    23. Creator Josh Tishhouse on October 27

      For the Record, Tom, I have asked for a refund more than once, and the first refund was requested in June 2013. You have thus far chosen not to respond to my request for a refund, and thus I am now pursuing other actions. This could have been avoided had you either delivered on your promise or refunded as requested.

      A response is forthcoming.

    24. Creator Josh Tishhouse on October 27

      I just received a letter of response from Epiphany (Signed by Tom Joseph, President) via the PA Attorney General's office.

      They have stated that I didn't preorder a product, but instead backed a product development project that has risks of failure, but that they still intend to deliver....

      They stated that I personally have spread false information via internet and social media postings which constitutes libel and has materially harmed the company...

      I'd like to see where I personally libelled them.

      I have to respond to the Atty. General's office in the next two weeks.

    25. Creator Jim Paterson on October 25

      Guys... I've been coming back here periodically just to see how this is going... why are you beating yourselves up here... there have been a small group of us that have successfully got our credit card companies to refund our pledges... i HIGHLY recommend you go down that path. I have done this to two projects on Kickstarter (both were complete scams, by the way the first one was for a product called "Cyrptek"... go look at how those guys are still trying to get a refund the "traditional" way. get your money back from your CC and let those guys fight it out with ol Tommy... they are much better suited for it and have better resources.... just my two cents... good luck all...

    26. Creator Summer Vale on October 15

      Anybody thought about going after ALL known associates and their career/business interests ? i.e. putting the whole story down, links, all connections between their careers and companies and associates and sending one mass mail out ?.

      If we are not going to get our money back then I see no reason why we can't cost them some reputation.

      I note all, the ones I've looked at, Epiphany names (directors employees) have things like FB and Linked-In accounts all showing other parties that are known to them - that could be one massive mail list.

    27. Creator James Bailey on October 12

      Those awards are the kind you just pay $500 to attend the dinner and everyone goes home with some kind of award / certificate / trophy. All their twitter likes / reposts are all fake (bots) also. All the companies they said they worked with / for in the updates are just Tommy or in one case a friend of his pretending to be a business, all of which have now stopped functioning (since they were there just to make this thing look real). I'd be highly surprised if the retired general who they say is working with them on this project even knows about it (haven't actually double checked that he's real, although he does have a wikipedia page). Ephiphany Labs or their hot water company have never made any actual product, not this small engine (which on the KS was just a battery, no engine inside). So on the scale of scam from 1 to 10, this is a 10, no bones about it. I can prove it was a scam from the start (or you can check my previous posts) in about 10 minutes, but do you think Kickstarter cares or does the slightest thing about it even in the case of the most obvious cases of straight out fraud? Nope, zero ****s given, they've got their money, end of story.

      I personally hope that retroactive laws get put in place to track down this Tommy guy and bust him, because right now unless you live in the USA, there's nothing you can do about this lowlife.

    28. Creator Clint Lively on October 12

      The "news" page on the epiphany water solutions website lists several awards that epiphany and Tommy Joseph are nominated for - I suspect those organizations would be interested in information on this nominee's behavior.

    29. Creator Chris Ross on October 11

      This really gets old.

    30. Creator Chad on September 28

      Tommy hasn't even logged on to KS for 7 months.

    31. Creator Brad Clay on September 23

      So we all got robbed on this one too? That sucks. KS refund me please!

    32. Creator AlkalineCandy on September 20

      After working for a shady company, I have learned that many credit card companies will perform what is called a chargeback even though it has been months since the purchase. I am going to call my own company and see if I can do this considering I know just how much this type of thing can break the back of a company. Epiphany Labs, you should be ashamed of yourselves.

      More to come if I am successful.

    33. Creator John on September 15

      Thanks for the info spongefile - about what we expected, I guess. :(

    34. Creator spongefile on September 14

      So. This is what Kickstarter had to say:

      "Sorry to hear that this project broke your track record for projects with no fulfillment. I do see that we've reached out to this creator in the past to remind them of their obligations, as well as our expectations regarding communication. I'm sorry they haven't yet responded to you and other members of their backer community.

      Here at Kickstarter HQ, we expect creators to fulfill rewards, offer refunds if they’re unable to complete their project, and communicate with backers at every step along the way. While Kickstarter is the platform for this agreement, we are not a part of it. We do not investigate a project creator’s ability to complete their project, nor do we facilitate refunds or the fulfillment of rewards. While in most cases you’ll find that rewards are delivered as promised, it’s also important to realize that some projects might not fulfill as planned.

      Our terms outline the responsibilities of backers and creators. This information can serve as a basis for legal recourse if a creator doesn't fulfill their promises. We hope that backers will consider using this provision only in cases where they feel that a creator has not made a good faith effort to complete the project and fulfill.

      If you feel as though Epiphany Labs has not made a good faith effort to complete their project as promised, we’d appreciate if you could share some feedback about your experience using our Project Feedback Form."

    35. Creator Unrequited on September 9

      I also filed a complaint with the PA Attorney General and asked to be joined to Pat Ritter's (below) complaint and also to open my own complaint. I also called Tom Joseph's number listed in his whois information for his website and got a full voicemail box. I'll update as well with anything that develops, but I'm writing my ~$100 off as a loss. : (

    36. Creator Josh Tishhouse on September 8

      Kickstarter basically washes their hands of the matter. They literally don't care about you, so long as they get their cut.

    37. Creator Torbjørn Stirler on September 8

      BTW: doesn't Kickstarter have some kind of legal-department to handle things like this?

    38. Creator Torbjørn Stirler on September 8

      Hopefully we will get some kind of resolve on this soon...

    39. Creator Josh Tishhouse on September 7

      I'm waiting to see what the PA Attorney General does. Hopefully something soon.

    40. Creator John on September 6

      @Charles - I'm with you - the problem is going to be finding a lawyer interested in getting involved for the tiny amount of money involved.

    41. Creator Charles Ryan on September 4

      Guys, it time to get together and file a class action lawsuit against these people!

    42. Creator James Bailey on September 4

      Also if you notice, Tommy Joseph quotes on his facebook page that "Retired 3 Star General Gus Pagonis, Epiphany Chairman, administers the Oath of Enlistment to over 40 new members of the US Armed Forces at the Steelers / Bills game 11/10/2013."

      Really, a 3 star general is a part of Epiphany? And from his wikipedia page, a pretty famous guy also, a published author. It's difficult for me because I'm in Australia, but could someone track down this person's contact and ask him about his involvement?

      https://www.google.com.au/search…

    43. Creator John on August 31

      @JefferyEss - may be worth sending an email to the consumer reports section of the local new station?

    44. Creator Jeffery Ess on August 28, 2014

      PLEASE POST THIS TO TOM JOSEPH's FACEBOOK PAGES...

      Copy and paste the message:

      Tom Joseph, When are you going to refund your KICKSTARTER Backers for the Epiphany ONE PUCK? You never respond to any of our posts! You embezzled $135K from people that believed you would deliver a product to them, me being one of them. Please respond to all of these people in the comments section asking for you to communicate with them!

      https://www.kickstarter.com/projects/epiphanylabs/epiphany-one-puck/comments

      Here are the links:

      Post a message on his company FACEBOOK page here:
      https://www.facebook.com/EpiphanyLabs

      Post a message on his personal FACEBOOK page here:
      https://www.facebook.com/tommy.joseph.948/about

      Hopefully he will respond!

    45. Creator Jeffery Ess on August 28, 2014

      Copy and paste the message:

      Tom Joseph, When are you going to refund your KICKSTARTER Backers for the Epiphany ONE PUCK? You never respond to any of our posts! You embezzled $135K from people that believed you would deliver a product to them, me being one of them. Please respond to all of these people in the comments section asking for you to communicate with them!

      https://www.kickstarter.com/projects/epiphanylabs/epiphany-one-puck/comments

    46. Creator Jeffery Ess on August 28, 2014

      Post a message on his company FACEBOOK page here:
      https://www.facebook.com/EpiphanyLabs

      Post a message on his personal FACEBOOK page here:
      https://www.facebook.com/tommy.joseph.948/about

      Hopefully he will respond!

    47. Creator Jeffery Ess on August 28, 2014

      Just for record keeping...

      I backed your project in April of 2013 for the amount of $115.00 and have not received my product yet. It is now August 28th, 2014 and I still have not heard from you. I would like a refund for this product. Please respond to my email by september 15th or i will be forced to take other measures.

      Jeff
      612-XXX-XXXX

    48. Creator Patrick Anderson on August 21, 2014

      Just for record keeping, I just sent Epiphany Labs an PM via Contact Me here at Kickstarter asking for a product as promised or a refund as they did not keep their promise outlined in Update #13.

      I used a USAA (United Services Automobile Association) credit card for the charge on this and have had great responses from them in the past. They even woke me up with a phone call early next morning on another shady KS. Kudos to them!

      Going to follow Adrian C's plan and post it here as it progresses.

      Earlier today I submitted a complaint to the BBB and even requested that they open a report on their parent company.

      On a side note, the BBB allows reviews to be submitted on their site to companies alongside complaints. The reviews can be positive or negative. Unfortunately, Epiphany is not on the list yet for reviews.

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