Thanks for your patience these last couple of weeks. We wanted to provide a quick update on our production and shipping timeline.
We shipped the first few hundred EO1s, then ran into some issues with inventory. Some of the plastics and PCBs did not meet our specifications when they arrived at our factory for assembly, so we've spent the last week going back and forth with our suppliers getting them to commit to a schedule for replacement components.
The delay was unfortunate, but we have no tolerance for anything but a pristine product experience, and we’re confident that our high expectations will pay off the moment you unbox your EO1.
The good news is that we are now back up and running. Special thanks to the heroic efforts of Bill, Kyri, and Kevin, who have spent their days and nights down in the factory in Mexico getting us back on track.
We have final confirmation on timing from our suppliers, so I can provide you with an updated shipping calendar. Starting next week, 500 EO1s will ship each week, with the last batch going out the first week of August. You'll receive a shipment notification with tracking information when your EO1 ships.
As always, don't hesitate to get in touch with any questions. We can't wait for all of your EO1s to arrive. It's so exciting to see new people come into the community every day. We also have some exciting news to share in the next week or two, so stay tuned.
We’re eager to hear your feedback on the Electric Objects experience. When your EO1 arrives, let us know what you think in the comments, or via email at email@example.com!
Jake, Kyri, Bill, Zoë, Kevin, Lisa, Rob, Alex, Greg, Saarim, and Luke