Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Hi, maybe a bit late, but is it still possible to order the stand?
@Shaun – Still under development! When you install your EO1 you'll be given the link to download the app.
Hi, when will the iOS app be available?
@peter Shoot us an email at firstname.lastname@example.org, if you don't mind, and we can help you out.
@Hester Yes, you do need to plug EO1 into an electrical outlet
@Tarus Yes! Just confirming everyone's addresses. Still on track for production and shipping kicking off end of May, and finishing up in the 4-6 weeks following kickoff.
Pre shipping email received.....yea...
Looking forward to getting my EO1. Sorry if this is an obvious question (I'm way below lo-tech), but will I need to plug the thing in to an electrical outlet?
Excited to recieve my EO1.
Just wondering if you'd be willing to post dimensions/sizes of the wooden frames? I ordered a plastic but would love to make my own wooden one - "art held by art".
Even a how to, on removing/replacing the frame?!
@Tom No plans to integrate with Artkick at the moment, but we'll take a look!
Will it be possible to stream Artkick to the EO1?
Awesome thank you
@Jason @Kyle Hey guys! Sorry for the delay. We've been traveling a bunch. Looking good for end of May, we'll send a proper production update within the next week. This week we're working on getting firm delivery commitments from our manufacturers / suppliers for the build.
Insert crickets chirping track here.
I'm with Jason. Could you give us an idea when you might be shipping the EO1's. Something general is reasonable and fine.
Just checking in wanted to see how production was coming along and make sure we are still getting these in little over a month?
@Geo A — Certainly do appreciate the feedback, and with that in mind, we are considering a change in the future to the way the product is bundled. Thanks for your support and your candid comments.
@Scott Yup! The Stand will work with the wooden frame
Stand update, not frame.
Jake, maybe I'm the only one but I've only just found the vines over at https://vine.co/u/1107799703107850240. There's some fantastic promotional stuff on that page. The vines really demonstrate how good the product looks! I think my wife will even forgive me for purchasing this when it arrives!
On the frame update, can it be attached to the unit with the wooden frame? I'm assuming yes.
@Creator - My guess is part of the appeal of crowd sourcing a product like this is the unparalleled and immediate access you have to feedback. Like many, I'm very excited to receive my EO1 and have been pleased with the project/updates up to this point. Also like many, I'm less thrilled with the stand and the price you've decided on. You mention that "EO1 is designed primarily for the wall, and we view the stand as an accessory for people who want to bring it into their home in a different way." Perhaps, but the product is depicted on the stand more often than it is wall-mounted (I'm on mobile, but in the details for this project, six of the first eight images depict the EO1 on the stand, the reveal in your original video shows the EO1 on a stand several times before we see it wall-mounted). While I do feel you made it clear that the stand would be available later, to me it felt like a rather essential accessory in the way it was marketed and that it would come in at a "no brainer" price point, not ~13% of the price of the frame itself. To then defend the price based largely on the notion that's it's optional seems to run a little counter to the way the product was originally presented. This isn't my area of expertise, but I can't help but think that we wouldn't have been left with a bad impression had you shown the EO1 wall-mounted near-exclusively with one or two images on the stand, not the other way around. Still, I'm hugely excited to get my EO1, my intent here was simply to share a bit of feedback.
@ P.G. — Really sorry if there was a miscommunication. EO1 is designed primarily for the wall, and we view the stand as an accessory for people who want to bring it into their home in a different way.
We did mention in the campaign that the stand would be sold separately (see the "Designed to Fade Away" section), but my apologies if that wasn't clear enough. The reality was that we weren't far enough along with the design and manufacturing of the stand to know how to price it at the time of the campaign, which is why we're launching it now.
Hope that helps explain our thinking here. It's a really nice accessory, but excluding it from the core product helps us keep the product less expensive, and for the majority of people who will hang EO1 on the wall, it would be an unnecessary addition.
Feel free to get in touch with any follow up questions. Happy to continue the conversation here.
I'm also disappointed about making the stand an additional $40. It's expensive and regardless of what it is made of it should have been included in the original price point for backers. You want us to spread the good word but, to be honest, this leaves a bitter taste in my mouth.
@Simon (To be 100% clear, this was just a typo in our ordering system. Everything is as it should be :)
@Simon –– Sorry about that! You will be receiving your EO1 with EO1 Stand in May. We're updating the automated receipt now.
I bought my EO1 stand just now, and in my automated receipt it stated my EO1 would ship in September! When did this slip from May for non-Beta backers??
@Kave –– Sorry for the confusion! If you order EO1 stand by May 1st we'll ship it along with your EO1 (no additional shipping cost).
Hi, I have received an email asking if I want to get a stand for E01. But realised that the stand cost $40 and the cheapest shipping cost is $45! Since we already paid shipping cost for our EO1, why can the stand be send together so that we don't need to pay Additional shipping cost? Thanks.
@scott — Targeting wooden frame ship date around the same time as EO1 in May.
@Robert — Stand coming soon :)!
@Kingsley — You can still edit your address.
Ran across this on Product Hunt and I can't help but see A BUNCH of similarities to Electric Objects's product: http://meural.com/
I don't know if you should be flattered or take legal action :/
Hi guys, I just realised I missed the confirmation email for rewards as I was in the arctic circle. is there anything that can be done? K
Sorry - meant to say, I have not seen anything regarding the stand....
I have seen anything more about a stand, to allow the EO to stand up, securely. Are they still going to be available at the time the EOs are sent out? Thanks
When are the wooden frames due? I'm not in any rush to receive it, just making sure it hasn't already been sent.
@Shaun — Just 2.4GHz for now.
@Sam @Robert — Hey guys, sorry for the delay. We had some issues with USPS international shipping today and yesterday, that we're hoping to sort out tomorrow. Your Beta units are packed up and ready to go, stay tuned for tracking numbers as soon as I have them. Don't hesitate to get in touch with any questions: email@example.com.
Hi, I'm a beta backer living in South Korea. On March 6 I sent a message asking about shipping schedule and Jake respond that it would be sent by "early next week". But still no tracking info yet. When can I get it??
Hi there, any update on when the beta's will be shipped out. I've heard a few times that it will be soon but no tracking info or confirmation yet, assume I'm back of the queue as I'm in London.
What wireless band will be supported, 2.4GHz, 5GHz or both?
did i mention that it is ludicrously easy to put images on the EO? well it is.
my 9 year old figured it out instantly. we were upstairs while he was downstairs changing images. not that he isn't tech savvy. but still.
@tau_ceti Wow, really appreciate the super kind comments. It's a terrifying thing to send a new product into the real world, but hearing something like this makes it all worthwhile. So, thanks.
@Jason/Ken — So sorry for missing these comments! Yes, we're still on track for May. I'm thinking about collecting feedback from Beta users and sending that around in the next update.
PS By no tape, I am referring to a Kickstarter I had a while back that was sent held together with tape. :(
Sorry, got carried away with internal references only I would understand.
I got my beta. I'm not sure if it's ok to say anything. Maybe I signed an NDA… I don't recall doing it though! Ok, hope this doesn't upset anyone as I don't intend it to (except for Gleb… curse you Gleb!)!!!
Anyway, I am a member of a bunch of Kickstarters, including the colossal failure of ZPM Espresso (give me my money back Gleb!), and this one stands out as having brought product to completion quickly and with high quality.
The packaging is top notch. The unboxing experience and setup are flawless. These guys did a good job. No glitches. It just worked. No tape, no crap. My only question was why they even needed Kickstarter for something this ready for prime time.
This does NOT look like a beta product. It's finished. High quality.
Honestly, I found it more finished than any new Apple product (which always have show stopper bugs of some kind). Disclaimer: I own lots of Apple stock and have no investment in EO except for this one beta unit which I paid for as did any of you.
Just give me landscape mode and I'll be super, ultra, mega happy!
looks like my unit gets here monday according to both UPS and the eo team. better than most kickstarters, i expect!!!
@ken if you look back to comments 7 days ago from this one you will see they are still on track to ship in May
That was it just good to hear we are still on track
Production update and shipping for non beta backers
@Robert this week! (yours is probably going out today/tomorrow)
Any update when the remaining beta units are shipped?
@Jason Sure! I'll put an update together next week. No updates on May, as we remain on track. Anything in particular you'd like to hear about?
Hope your event is going well today but I was wondering if we will see a production update soon thanks