CrowPi After-Sales Service
We have delivered all purple, blue, yellow and part of black CrowPi. The left black CrowPi will be shipped out around 20th Aug.
Some customers have received CrowPi. Here are some tips based on our customer's feedback.
#1 Download Mirror files and tutorial
We have upload the mirror files in the 16G TF card we sent you. If it doesn't work, Please download the files by this link. >> https://www.elecrow.com/download/crowpi/crowpiV1.zip
Python and Scratch tutorial are all in this link. >>https://www.elecrow.com/download/CrowPi-lessons.pdf
#2 Connect the HDMI connector
For basic CrowPi kit, you need to install your own Raspberry Pi board on CrowPi. Here is an images shows how to connect the HDMI connector.
3. Fix Raspberry Pi 3 or model 3 B+
Please refer to the image below to fix your Raspberry Pi board. Remember to insert the TF card before you fix the RPI board. There are screws and screwdriver in the accessories bag.
Although we have tested every CrowPi before packaging, some problems may happen during the shipping. For the appearance problem, such as scratch on the suitcase, or acrylic crack, we're really sorry. I will transfer your information to our engineer so that we can recover the weakness in the future. For the functional problem, please reach me at email@example.com and attach related images.
Elecrow is used to make open source hardware and semi-product. CrowPi is our first real product. We have to admit that we're not that experienced when we're creating CrowPi from zero to one, one to one thousand. From craftmanship perspective, CrowPi is far from perfect. We're grateful that it's liked by so many people.
Anyway, Elecrow team will spare no effort to fulfill after-sales service.