The lab didn't tell us the exact problems they had to send us the prescription lenses that late. We told them to send us as much frames as they have finished and we will receive all of them except 44 this week. We can't do anything else to make them go faster, sorry :(
By "rest of the glasses" you mean that frames with prescription lenses will be sent next Wednesday?
Hi Onno, Cristian, Joachim and everyone! You are right, there hasn't been any e-mail from DHL being sent yet. We wanted to do a scalate shipping by sending few units everyday. However, DHL finally didn't allow us to do so. We need to send everything in 2 batches. So we hope to send the 1st batch this coming Friday and the rest of the glasses by next Wednesday. We are so looking forward to send your pair of Eyewear asap! Many thanks for your patience and understanding!
Haven't received any e-mail from DHL. Is there any news about the shipping?
havn`t received any email yet either, is it sent already? /Joachim
Hi, I haven’t received anything yet, are mine on the way? Or is there any information missing from my side?
I just sent you an email to confirm your new address!
Thanks for your support!
I need to verify my shipping address, I moved recently. How can I update my shipping address?
Hi @Raul, Many thanks for your feedback, really appreciate your kind words! You guys rock ;)!
Lots of thanks Barner Team for keeping us always informed and giving us the best service possible, doing your best to overcome the weather conditions we are having in Europe and putting your clients int the top of your priorities! You make the difference! ;-)