Funded! This project was successfully funded on March 15, 2013.

Update #19

2.0 Postponement and Shipping

Hello backers,

First of all, as always, thank you for your continued support. And even more importantly to those of you who haven't received your reward yet, thank you for your patience!!! We have decided, due to a few factors, that it would be best to postpone the Gekko Stand 2.0 campaign. Our main concern for us is to keep our backers happy, and a lot of backers were upset that we launched 2.0 before delivering every original reward. We'll now be able to transfer all of our attention on the remaining assembly and shipping on the original rewards.

The time conflict is also a large concern, because I have accepted a job offer as a Product Designer with a large manufacturing and distribution company. They will be taking care of the Gekko Stand's distribution, sales and manufacturing immediately following the commencement of our reward fulfillment. So, the good news is that you will be seeing the Gekko Stand on the shelf and in stores within a few months! I wouldn't be in this position without all of your support and I can't thank you enough!

Thank you all so much for the support and we look forward to sending you an update regarding how you can get the new attachments ASAP!

If you haven't received your reward yet, it is coming soon. Again, we'll have every single reward shipped by the end of the month. Thanks again everyone!

Dwight

Comments

    1. U2-zoo-tv-live.small

      Creator Rob on September 22, 2013

      So much for being an early bird backer hey...

    2. Missing_small

      Creator Geraldine (deleted) on September 21, 2013

      Also updated on their facebook page:
      "We changed parts on them. We didn't like our first run. We shipped about 20 but after speaking with a different manufacturer we changed pieces. Those 20 will get the new improved ones. Please understand time restraints, we have full time jobs and are trying to make this the best stand possible, between emails, kickstarter and Facebook it's hard to update every day with small changes. Stands are being finished and shipping will be soon. We are intending on our next update to be a picture of 700 boxes at the post office! Thank you again for your support and sorry we got delayed."

      this was posted on Facebook by Dwight and reposted on the comments section by a backer of this project.

      The most annoying part is that Dwight lied about the 400 units being sent so far! According to this he has sent a grand total of 20

    3. Missing_small

      Creator Janet Zolnierek (deleted) on September 20, 2013

      What is going on? Are we going to get our stands and t-shirts? Does K let people deal with the backers in this manner? If we are not going to receive the merchandise, please give us our money back. Lesson learned.

    4. Smile.small

      Creator J. LeBlanc on September 20, 2013

      Okay, it has been over a month since the last update. It has been two weeks since the end of the month when all rewards were supposed to be shipped out and I do not have one of these holding up my devices yet. So, I'm wondering if we could get an update (at least). I'd also like to see the 'video' that was promised in the comment section. I'd like to see some pictures that the production/shipping is actually happening. Thank you

    5. Fb_profile_picture.small

      Creator Brian Sobb on September 19, 2013

      I have not received order. Please contact me ASAP concerning a refund of my money.

    6. Fb_profile_picture.small

      Creator Mike Will Downey on September 19, 2013

      I haven't received my first stand and I paid months ago and helped promote this whole thing. I want a refund at this point as I have had to purchase other equipment.

    7. Missing_small

      Creator Jordan on September 18, 2013

      I still haven't received my stand.....I want my money back. it's been a total embarrassment. Please get in contact asap!

    8. Missing_small

      Creator Rene Flores on September 17, 2013

      I also have not received my stand, which is disappointing since I keep finding myself in situations where I think, "if I had that stand, this would be so much easier..."

      I'm patient, but from awareness that others have received their stands, I feel like I am owed some sort of idea as to when mine will arrive as well.

      Looking forward to some sort of reply.

      Best,
      René Flores

    9. Missing_small

      Creator Jason Storey on September 16, 2013

      @louis .....ditto.

    10. Missing_small

      Creator Louis Taylor on September 16, 2013

      Dwight,
      I have not recieved my rewards yet. Your last update said all rewards would be out by end of Aug. Just wanted to check. I ordered two Pro Early Bird stands and extra accessories. As it is now Sept 16th, I thought it would be good to drop you a note of concern.

      Thanks
      Louis Taylor

    11. Missing_small

      Creator Geraldine (deleted) on September 16, 2013

      If you look under the main comments for this project it seems several early backers have yet to receive their rewards.

    12. U2-zoo-tv-live.small

      Creator Rob on September 15, 2013

      Starting a new project whilst the first project is running behind schedule...? Right!

      Not providing updates...Reminds me of the 'Epiphany One Puck that has just opened a lab, but wont have a product for some time..I wonder whether the prototype' was actually working or not.. they too do not respond to backers... there's a pattern!

      So we have fizzers every now and then.. move on to better projects [hopefully!].

    13. Missing_small

      Creator Geraldine (deleted) on September 13, 2013

      I stand correct some people have received the stand glad to know that

    14. Missing_small

      Creator Geraldine (deleted) on September 13, 2013

      So it seems Dwight is ignoring any comments he doesnt like. Oh and he assumes everyone is on facebook.

      From the comments not the updates where it should be, Dwight says:

      "Working our asses off this week solely on shipping organization and packaging. I will say it again, my concern isn't to sugar coat anything or waste any time, it is only to get these units off as soon as possible. I get your frustration as I have been in the same boat multiple times.

      Yes, the Gekko Stand facebook page is a good place to communicate as I have other people with access to that page. I will continue to ignore the negativity, as we really aren't that late when you compare to many many many other projects. Just stop, it isn't necessary and it isn't a scam. I've put in an awful lot of my time and money, and if you look at previous updates, we had about 18,000 ball and socket joints ordered quickly, all the suction cups as well. We did have trouble sourcing pads and clamps and worked it out. We also had trouble with slow and poor quality manufacturing on a couple pieces, but we have worked it all out. Right now I'm putting together the remaining pieces. Go ahead and sift through the negative comments and you'll find people who have received their stands.

      Also, we cancelled the 2.0 campaign because we knew we were going to be late. Would you have been happier if we kept going and had to push everything back further? Thanks for throwing that in my face... I obviously thought it was a bad idea to try to juggle that at the same time as dealing with the roadblocks on getting the original rewards out. So, that was the right call. You should agree.

      Continued happiness and success to all of you, hope you all have a great day! Once again, I really really can't wait to get these rewards out. I want them all sent out quickly BY FAR more than anyone. Keep that in mind and thank you so much for the support."

    15. Missing_small

      Creator Geraldine (deleted) on September 13, 2013

      I do not think anyone has received their reward yet.

    16. Mangatar_186x186.small

      Creator Sven Schirmer on September 13, 2013

      I was patient until now but I also have to pile on this.
      Haven't received nothing until now.

      As there can't be so many which you have not be able to send out Dwight, it would be very nice of you to tell the few remaining backers when EXACTLY you plan to ship the already paid GS.
      Thank you very much and -of course- congratulations to your new position.

    17. Missing_small

      Creator Janice Raymond on September 13, 2013

      I have emailed 3 times and not gotten any response. I also have NOT received my Gekko Stand.

    18. Fb_profile_picture.small

      Creator fred on September 12, 2013

      Any updates on shipment?

    19. Missing_small

      Creator Erwin Yap on September 12, 2013

      Same here. No product and no response to my direct email. Getting very frustrated with the lack of communication.

    20. Fb_profile_picture.small

      Creator Lonny Moore on September 12, 2013

      I also have emailed and have not received a reply.....Or Gekko Stand.

    21. Missing_small

      Creator Geraldine (deleted) on September 12, 2013

      I emailed Dwight the following

      Sep 10, 2013
      Hi there, just wondering will you be giving your backers an update in the near future?

      People are starting to get fed up, given previously promises of shipping times have not come to pass.

      It would be good to know what is causing the delay.

      I figured he may not be looking at these comments...........

    22. Missing_small

      Creator Moira McDermott on September 11, 2013

      Any updates? It's been a month since the last one. No sign of any gekko stands shipping. I could really use mine right now.

    23. Missing_small

      Creator Kevin Simon on September 10, 2013

      Thanks for the update Dwight and congratulations on your new position.

      Yes, it was confusing to the backers that 2.0 came out before they received their shipped 1.0 product. I myself have still have not received it. I am looking forward to using it as soon as possible. Thanks again, Kevin Simon

    24. Photo.small

      Creator Amit Pahwa on September 10, 2013

      I don't mind there being a delay but updates would be nice. Doesn't take much to write out a note saying that you are working on it and give us an ETA.

    25. Missing_small

      Creator Srijith Nair on September 10, 2013

      Any idea when we can expect this in our hands?

    26. Missing_small

      Creator Dave C L on September 10, 2013

      End of the month? August has come and gone. We are already in the month of September still no product. When are we supposed to receive it? You thanked us for our support. Please don't let us down.

    27. Missing_small

      Creator Tatsuya Hasegawa on September 8, 2013

      Do not You Ship? Please a refund If you're not! Is a scam !

    28. Missing_small

      Creator Sal G on September 7, 2013

      This is incredible! July and AUGUST HAS COME AND GONE!!!! Really makes me question backing anything else on Kickstarter.

    29. Missing_small

      Creator Jordan on September 5, 2013

      STILL WAITING?!!!!!! Communication has been shocking.....It really puts me off backing any other products on Kickstarter

    30. Missing_small

      Creator Geraldine (deleted) on September 5, 2013

      Has anyone received their Gekko Stand yet?

    31. Missing_small

      Creator Nikolas Kamachi on September 4, 2013

      It's september, an update would be nice.

    32. Missing_small

      Creator William Smith on September 4, 2013

      This is a bit frustrating, still nothing and no update. Really hoping to get this for the school year, which has now started. I bought this for school and put off getting another stand for watching lectures on my iPad, so just keeping my fingers crossed.

    33. Fb_profile_picture.small

      Creator Pieter De Mil on September 3, 2013

      Also waiting...

    34. Missing_small

      Creator Frank Pinkston on September 1, 2013

      Sept 1 and no update. WTF??

    35. Fb_profile_picture.small

      Creator Jayson A. Young on August 31, 2013

      Dwight no stand for me yet either is there any way you could check on the status and get back to me?

    36. Fb_profile_picture.small

      Creator JG Sylvester on August 31, 2013

      No gekko to me yet

    37. Missing_small

      Creator WCVjr on August 29, 2013

      Per the update posted 19 days ago...."If you haven't received your reward yet, it is coming soon. Again, we'll have every reward shipped by the end of the month."

      This may be premature given 2 more days left of August.....But given the statement above made by Dwight and the given June 2013 original shipping, where are all of our Gekko Stands. It seemed like capitalizing on the success of Gekko Stand 1.0 by putting time and effort into developing a new project, GS 2.0, is more important then satisfying the rewards of those who have put the Gekko Stand team in the position they are now in.

    38. Missing_small

      Creator Frank Pinkston on August 29, 2013

      Where is my product you promised to ship by the end of the month?

    39. Missing_small

      Creator Nicholas Julga on August 29, 2013

      Haven't received mine yet either.

    40. Fb_profile_picture.small

      Creator Daniel Staub on August 29, 2013

      I am an early bird for your Gekko Stand project and have yet to get my Gekko stand or even a shipping notification. I was wondering if you could confirm if mine had shipped yet.

    41. Missing_small

      Creator Jordan on August 29, 2013

      Whats going on????? I STILL haven't received my stand?!!!

    42. Lt._pajamas.small

      Creator Christopher B. on August 29, 2013

      I don't mean to pile on here but, we are looking at a 60 day delay and counting. The last thing we heard from you was 3 weeks ago and all you had to say was that "they are on the way!"

      I understand you got a new job out of this project and that's great for you and ultimately your brand/product (probably). What I'm wondering is, did my funds actually buy me a Gekko Stand or did they just buy you a new job?

    43. Missing_small

      Creator Frank Pinkston on August 28, 2013

      I have not gotten my gekko yet. I thought it was supposed to ship before the end of August, but it is the 28'th and no word yet on when or if mine will ship.

    44. N556001287_8312_%60.small

      Creator Charles Allahwirdian on August 26, 2013

      So where is the update from last week ?

      Dwight, I am a complete supporter but man you gotta keep the people updated on what's going on. June, July, August now almost September and we have no clue what's going.

      You can't expect everyone to be positive for no reason.

    45. Missing_small

      Creator Geraldine (deleted) on August 25, 2013

      I am guessing your unexpected issues mean that everyone won't be receiving the reward by the end of August?
      sorry for the lack of positive messages but you attitude towards your backers so far doesn't really warrant any.

    46. Missing_small

      Creator Jordan on August 20, 2013

      I still haven't received my stand?! What is happening?

    47. Missing_small

      Creator Teddy Chan on August 18, 2013

      what is the tracking number, I think there should be a tracking number for the shipment, we paid a lots for international shipping.

    48. 156429_3474764202117_31267052_n.small

      Creator Dwight Houser on August 18, 2013

      I feel your frustration tenfold guys. Believe me, I want to get these rewards out more than ANYONE! Update coming Tuesday with some video that I'll be taking tomorrow... I'm working on an update that'll go over our unexpected obstacles in detail in order to hopefully help out future kickstarters as well.

      And Bill, nobody has received a "purchased" Gekko Stand that wasn't a backer. Nobody. I'm not selling a single unit until all rewards are fulfilled. Yes we got a distribution deal but it'll be 90 days before we have landed units for retail.

      A big thank you to those of you sending me POSITIVE messages, appreciate you all and stay posted for the new video!

    49. Missing_small

      Creator Nick Anselmo on August 18, 2013

      Bill, totally on the same page. I understand the amount of organization that is needed in order to fulfill orders however there are other projects that I have also given money and am still waiting as well. I would rather not have been promised. It always seems worse when deadlines are stated and then not met rather than not making than at all.

    50. Missing_small

      Creator Bill Stilson on August 16, 2013

      I was under the impression that the early birds would get there's first, hell, I've even offered to come and pick mine up and still I don't have it, don't have a clue about when I will get mine...nothing.
      I am really starting to think that Kickstarter is not the best place to make promises or statements that will overall affect your business. I'm not saying its all your fault but to date I have 3 projects over a year old, 2 that made promises and then blatantly went against their work, one that took my money and hasn't responded in months (I guess it's an easy way to get money) and that's just the start.
      And then there GenCon where everyone else gets to buy he products before I get my backer product!
      Just frustrated!
      Sorry to rant but....
      Bill

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