We hope your children love their new bicycles!
As of this morning all of the bicycles have shipped! By now if you backed for a bicycle you should have received a tracking number via email. If not, please email us at firstname.lastname@example.org.
We are so excited that we are finally getting the bicycles to your little ones! We would love if you could share photos with us and on social media to help spread the word about Priority and the Start! Just tag us @ridepriority #ridepriority
Before your bike arrives, we recommend you review the appropriate assembly video:
Please, if you have any questions email us directly (we’re much faster via email than Kickstarter messages) at email@example.com. Thank you again so much for your help and for being a part of this journey with us!
We cannot wait to see photos of your kids smiling and riding the Priority Start.
Dave & the Priority Team
As a reminder, in our testing of our production training wheel knobs, we found that some of the knobs were separating from the axle nut that they hold. While this still made the knobs usable, we weren’t happy with the quality of such an important feature. So, we went ahead and made an additional set of knobs for every customer, and we QC’d each knob, one at a time, to ensure no separation. Since your bike box is packed very tightly, and since it’s easier to add than remove to the box, we’re packing an additional set of training wheel knobs in each box with a bright yellow sheet of paper that describes why you have a second set of knobs. This paper also contains the correct instructions for installation (the original instructions were not well written), and recommends that you discard the original set of knobs. Again, please discard the original set and the accompanying instructions.