North American Orders - Shipping News
Thanks for your comments and feedback. For those of you who have received your shirts and shared your thoughts - we very much appreciate it!
North American backers are slowly receiving their tracking information, as orders have been despatched, and continue to be fulfilled, from our Vancouver, Canada, distribution centre. This is so we can absorb the cost of any duties/taxes that may be accrued.
Orders arrived from Bangladesh packaged and wrapped with each customer's information attached. With that being said, one box of orders could contain an order from a Vancouver customer and then other orders belonging to customers in the US. For this reason, we're not able to ship certain orders before others. This is largely what's causing any perceived delays from our Vancouver customers at this time.
Your goods are coming, we promise, even though it hasn't always seemed that way. We are receiving tracking updates hourly and are relaying this information to the appropriate North American customers. If you haven't received a tracking update, you can expect one soon.
We appreciate your patience and support.