We are Back from Essen! E-shop ready, replacement service is on!
Hello dear backers.
We are back in Essen and the coins made their impression there! We had them set up all together in a beautiful display and probably all the 162,000 visitors stopped by at some point to admire them :)
It was very nice hearing all these good words from that many people and it was super nice to see your photos on the social media of the coins being used in various games.
However, not only we had limited time but terrible connection during our stay in Germany preventing us to reply to you the past 2 weeks. The other issue we had, is that the postal system was slow again, since even today we read reports of coins arriving to their destinations, making the 3-5 days estimation false.
If you encountered any problems receiving your parcels (either missing coins, or coin sets not arriving yet) please send us an email on the account: email@example.com. We would like you to include attached images of the folders you have received, showing the SKU code on the bottom left corner on the back of the folder.
E-shop Hosting Coins this week
We have prepared everything needed to host your new orders and also provide you with a discount coupon to thank you again for your early support. We wanted though to provide a new shipping option, since the current one did not work out the way we wanted. When ordering via our website, you will be able to choose between the current, and cheaper method of shipping through the folders or via registered mail, in a cardboard box. The registered mail will offer you the option to track your package and it will be delivered to you only if you sign for it,
We even managed to get a small discount on shipping to make it more affordable.
We will tell you the details in the following update, hopefully this week.
Thank you for your support