We ship direct from Michigan. Due to the nature of the product we can't guarantee that you will not be charged customs on your end. However, we can tell you that we've shipped over 300 orders abroad and have only had reports of about 5% ever being charged for additional customs handling. We include an invoice with pricing on the outside of all international packages to help prevent additional customs charges.
Yes... if you can convince a bunch of other backer to support the idea in the comments. We plan on releasing more sculpts throughout the campaign. Note that we can't do sculpts of things that are officially licensed intellectual property (say that 3 times fast).
Heck, yes. We have recently doubled the size of the wood shop, are hiring a new full time employee, and have already handled large volumes of orders via Kickstarter and our website. Our delivery dates are realistic and we have a track record of being on time or early. You are in good hands and can be confident in our ability to fulfill this project.
We are willing to mix finish colors so the case and sculpt are different, though we don't recommend it for aesthetic reasons. We cannot mix wood species due to lumber movement and humidity constraints. If you want a mixed case, make sure to add a note in the survey.
We go through a wide variety of species and only a few make our standard list - this is based on availability, constancy, physical wood stability, appearance, workability, etc. We hand select each board and our customers have to be happy with the final product or we don't carry the species.