Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hi David, Just wondering how many units you shipped in the month and a half since your last comment? How many are left to go?
Brian - Yes legal action. You are right that it wouldn't be worth pursuing with a lawyer, but the FTC has been fairly interested in cases just like this one: http://www.washingtonpost.com/blogs/the-switch/wp/2015/06/11/the-ftcs-first-crowdfunding-enforcement-is-over-a-failed-board-game-on-kickstarter/
David - Send me the product/pieces (which at this point I don't believe you even ordered) or my money immediately. Since my address has changed since I placed my pledge, please directly message me for my new address.
Legal action? LOL. The project raised just short of $50K. If you're talking about a class action, you're not going to find a lawyer willing to get anywhere near this.
And if you're looking to just go pro se for your own individual reward, the filing fee alone would exceed the maximum backer tier.
Don't make dumb idle threats. It's not helpful.
David, it would be nice to know how many are left to ship and a time estimate. If you're really shipping these out as you say you are, this should be very easy info to provide.
David - Well I would prefer my unit to be honest.
It has been nearly 365 days since you said you had a problem with production. Since then the overwhelming response has been "send us our stuff and we will figure it out."
It has been more than 6 months since you said you would send them out. Even if you sent out 2 a day (two!) they would be out by now. Please send me my unit immediately.
You have the units, but 341 is taking this long to mail? I'm calling bull. That's a couple of days of packing at the most. Count me in on legal action.
I'm putting the parts in boxes to send out. There is just enough money to do this as I've said before, so refunds are no longer an option. I'm sorry it's going so slowly.
Patrick - I am with you. I would like either my money or my units by the end of the month or I will pursue a legal remedy. enough is enough
I'm sure I'm not alone when I say I've lost faith that this project will ever be fulfilled. According to the Kickstarter Terms of Service (linked from here: https://www.kickstarter.com/help/faq/kickstarter+basics#faq_41859), "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill." Has anyone been successful in getting a refund? I tried last year, but David basically begged me not to move forward. If this doesn't move forward, would anyone be interested in seeking a legal remedy? (BTW, David, if you read this, I either want a refund or want my
units, and I think we'd all like more transparency.)
I liked this concept so much I ordered the big one and little one, which puts me at the end of the production delivery schedule. Would not mind getting them separately if it means getting something sooner. At least get here sooner than the central standard time really thin watch. :-)
It's been a year since the last update... Right now would be a good time to do another!
It's been more than 3 years since the project was backed, and more than 2 years since you've got the parts. Do you plan on sending this to all backers and close this chapter, or should we consider this abandoned? I'm on the $100 backer tier, with another 63 others from the project count. Can you give us an update here?
@Garrett Morgan I would send him a message through Kickstarter indicating your address changed and what the new one is. You could also send him an e-mail via his contact info on http://davidmark.us/ but would then need to provide a way to confirm you are the same person who is posting here.
@Brian Kieffer I dunno, David seems to be shipping albeit slowly. (At least once people convinced him they didn't care what the finish looked like.) Though on an not-very-interesting personal note, I almost backed that flexible watch project ... but decided that I don't know that I'd wear such a thing. Then ended up buying a Nixie tube watch a few months ago which I've worn mostly ever since it arrived. :)
How do we confirm that you have our correct shipping address? I have moved since this was originally funded and I don't know which address you have. I would hate to wait 3 years for something only to have it shipped to the wrong address and never even get to see it. Please let me and others know how to make sure your address on file for us is correct. Thank You and I am looking forward for this project to be fulfilled. Garrett Morgan
Looks like another Kickstarter project is in a similar situation to this one.
I think I'm going to get a t-shirt made:
"I backed an expensive Kickstarter, and all I got was this lousy t-shirt"
So other than David insisting that people have posted that they have received their units (which I can not find evidence of) has anyone received a unit?
Less than a month away from one full year of that "Full Disclosure" promise. SWEET!
I was wondering if I could get an update. Does this mean units are going out? Or ???
Thanks for the updates David. If you could give an ETA on the remaining tiers that would be awesome.
Thank you, David, I'm looking forward to getting my hands on this.
Yes Jai, and you can find a few of their comments sprinkled around here. I've shipped out all units from the 3 "Early Backer" tiers.
Has a single person actually received a unit?
Good to hear David, any idea on when you're going to ship the larger unit (main tier) that many of us are waiting on?!
I'm preparing the next tier (Main small unit) for shipment.
Please either send me the parts, or send me a refund. One or the other. Today.
Can we just please get our products? I will assemble it myself...
Hey Dave, any updates here? I'm sure you want to close this as much as we do. Please send us some news!
Hey Dave ... What ya been up to these last two months ... Can ya spare 5-10 min to throw some parts in a box and ship them to me ??? That would be great ! Ill have fun putting together since you don't have the time ... Great ! I'm looking forward to the parts you claim to have just can't actually ship out
This wasn't my first Kickstarter that failed to deliver, but it was the most expensive to fail.
I do not consider Kickstarter a store, and I don't consider a pledge a 'pre-order'. But I expect good consistent updates, that describe any problems that are causing a project to be months behind schedule or to fail. There are many smart people out there that are willing to help resolve problems.
I consider lack of updates, handy-wavy 'explanations' and excuses to be terrible. Fraudulent at worst, incompetence at best.
Hi David. Count me amongst those who is interested in whatever you can cobble together, though not amongst the angry rabble. I make hardware for a living and I totally understand how hard it can be and how unpredictable. I am one of those (seemingly few) people who actually consider KS "not a store," but a platform for people to try creative things. I'm sure you've learned more than you possibly could have hoped for and I wish you the best, though I do hope you can finish with a modicum of the stuff being delivered. Godspeed!
Any updates at all? Maybe a refund, or ship whatever parts you have to people?
Well this looks familiar: https://www.kickstarter.com/projects/1880422811/ferrofluid-a-symbol-of-the-future
I just emailed the author of this article. With any luck he'll get us some publicity and David will finally be motivated to JUST SHIP US THE DAMNED PARTS ALREADY.
Holidays are over. Update your backers. Tired of seeming these comments? Update your backers and send us what you promised. Do what you promised to do.
so timeline? update? anything?
So when can we expect an email confirming our addresses? A timeline would be nice (side note, in the time this project has been ongoing I have switched jobs twice and moved to a different state)
3 years ago, this was the 2nd Kickstarter project I had backed. 3 years and 16 more projects later, it's still the only one I have yet to receive. :-/ (And no, it's existence as a blurry background prop isn't consolation. It's further reminder that many that backed the project here have yet to physically handle a tangible product for their faith and support.)
"A blurry background prop in a movie" .. Quite the metaphor.
That's exactly what I intend to do. Im ready to just close the book on this. I'm sorry it's not at all what I hoped for this.
Also if it's any consolation it was a blurry background prop in a movie.
http://davidmarkus.us/gotg (dot) jpg
Dear god just send me the parts ill put it together myself ! i dont care about the finish thats not 100% what you wanted
Please stop ignoring your backers. Share with us the good, bad and ugly. Failure to communicate out of fear is the worst thing you can do. Start typing RIGHT NOW we need to hear from you. It will only get worse if you continue to not to update.
The Internet forgives but it does not forget. The question you must resolve for yourself is how you want to be known and remembered. At this point you only have two choices left - either as a guy who miss-managed a project, came clean and did his best to resolve it -OR- as someone who committed fraud and ripped people off.
Ignoring the people who put their trust and money behind you is the worst thing you can do.
Be truthful and be thorough. We have a right to know what is going on. You took $50,000 dollars from backers - this won't go away.
Gotta agree with the others. What's going on... Now's the time to share.
8 months with no update. The holidays are over, put up an update. Send us our stuff. Or give us our money back. Stop pussy footing around and get it done.
I like to request my money back please.
I wonder if anyone at Gizmodo backed this project? ...
My goal at this point is to distribute the parts as people have requested. I'm working with my ferrofluid supplier to create a plan for after the holiday rush slows down.
Just tell us what is happening - or at the very least, shut down the website. It just isn't right to have this up at all at this point. It looks a lot like hubris.
Yea, just send what you have. Heck, I'm even up in your new state, I'll drive up and pick the darn half-completed parts up in persion. It's going on 3 years man. Time to send out at least somethign to the people you spent 50,000 dollars of their money. It appears you still check this as Jeff's message of the product showing up as for sale has been rectified. Kindly ship whatever you can out like.. when you read this. 3 years of putting it off, time to cut your losses and move on with your own life, and let these 350 people do the same.
It appears to be an actual shipping product. I do believe that in the past, it was listed as "sold out" - is this an actual shipping product now? I was going to buy it off the website, but my gut just wouldn't let me do it.
So I ask - has anyone attempted to buy one off of his website? If so, did you get it? I think that it would be highly disrespectful if these are being sold and we're S.O.L.
At this point - I'm in for the combo, but would accept a ferro (and would feel fine with it too.) To close the books if you will.