Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
Thanks for the updates David. If you could give an ETA on the remaining tiers that would be awesome.
Thank you, David, I'm looking forward to getting my hands on this.
Yes Jai, and you can find a few of their comments sprinkled around here. I've shipped out all units from the 3 "Early Backer" tiers.
Has a single person actually received a unit?
Good to hear David, any idea on when you're going to ship the larger unit (main tier) that many of us are waiting on?!
I'm preparing the next tier (Main small unit) for shipment.
Please either send me the parts, or send me a refund. One or the other. Today.
Can we just please get our products? I will assemble it myself...
Hey Dave, any updates here? I'm sure you want to close this as much as we do. Please send us some news!
Hey Dave ... What ya been up to these last two months ... Can ya spare 5-10 min to throw some parts in a box and ship them to me ??? That would be great ! Ill have fun putting together since you don't have the time ... Great ! I'm looking forward to the parts you claim to have just can't actually ship out
This wasn't my first Kickstarter that failed to deliver, but it was the most expensive to fail.
I do not consider Kickstarter a store, and I don't consider a pledge a 'pre-order'. But I expect good consistent updates, that describe any problems that are causing a project to be months behind schedule or to fail. There are many smart people out there that are willing to help resolve problems.
I consider lack of updates, handy-wavy 'explanations' and excuses to be terrible. Fraudulent at worst, incompetence at best.
Hi David. Count me amongst those who is interested in whatever you can cobble together, though not amongst the angry rabble. I make hardware for a living and I totally understand how hard it can be and how unpredictable. I am one of those (seemingly few) people who actually consider KS "not a store," but a platform for people to try creative things. I'm sure you've learned more than you possibly could have hoped for and I wish you the best, though I do hope you can finish with a modicum of the stuff being delivered. Godspeed!
Any updates at all? Maybe a refund, or ship whatever parts you have to people?
Well this looks familiar: https://www.kickstarter.com/projects/1880422811/ferrofluid-a-symbol-of-the-future
I just emailed the author of this article. With any luck he'll get us some publicity and David will finally be motivated to JUST SHIP US THE DAMNED PARTS ALREADY.
Holidays are over. Update your backers. Tired of seeming these comments? Update your backers and send us what you promised. Do what you promised to do.
so timeline? update? anything?
So when can we expect an email confirming our addresses? A timeline would be nice (side note, in the time this project has been ongoing I have switched jobs twice and moved to a different state)
3 years ago, this was the 2nd Kickstarter project I had backed. 3 years and 16 more projects later, it's still the only one I have yet to receive. :-/ (And no, it's existence as a blurry background prop isn't consolation. It's further reminder that many that backed the project here have yet to physically handle a tangible product for their faith and support.)
"A blurry background prop in a movie" .. Quite the metaphor.
That's exactly what I intend to do. Im ready to just close the book on this. I'm sorry it's not at all what I hoped for this.
Also if it's any consolation it was a blurry background prop in a movie.
http://davidmarkus.us/gotg (dot) jpg
Dear god just send me the parts ill put it together myself ! i dont care about the finish thats not 100% what you wanted
Please stop ignoring your backers. Share with us the good, bad and ugly. Failure to communicate out of fear is the worst thing you can do. Start typing RIGHT NOW we need to hear from you. It will only get worse if you continue to not to update.
The Internet forgives but it does not forget. The question you must resolve for yourself is how you want to be known and remembered. At this point you only have two choices left - either as a guy who miss-managed a project, came clean and did his best to resolve it -OR- as someone who committed fraud and ripped people off.
Ignoring the people who put their trust and money behind you is the worst thing you can do.
Be truthful and be thorough. We have a right to know what is going on. You took $50,000 dollars from backers - this won't go away.
Gotta agree with the others. What's going on... Now's the time to share.
8 months with no update. The holidays are over, put up an update. Send us our stuff. Or give us our money back. Stop pussy footing around and get it done.
I like to request my money back please.
I wonder if anyone at Gizmodo backed this project? ...
My goal at this point is to distribute the parts as people have requested. I'm working with my ferrofluid supplier to create a plan for after the holiday rush slows down.
Just tell us what is happening - or at the very least, shut down the website. It just isn't right to have this up at all at this point. It looks a lot like hubris.
Yea, just send what you have. Heck, I'm even up in your new state, I'll drive up and pick the darn half-completed parts up in persion. It's going on 3 years man. Time to send out at least somethign to the people you spent 50,000 dollars of their money. It appears you still check this as Jeff's message of the product showing up as for sale has been rectified. Kindly ship whatever you can out like.. when you read this. 3 years of putting it off, time to cut your losses and move on with your own life, and let these 350 people do the same.
It appears to be an actual shipping product. I do believe that in the past, it was listed as "sold out" - is this an actual shipping product now? I was going to buy it off the website, but my gut just wouldn't let me do it.
So I ask - has anyone attempted to buy one off of his website? If so, did you get it? I think that it would be highly disrespectful if these are being sold and we're S.O.L.
At this point - I'm in for the combo, but would accept a ferro (and would feel fine with it too.) To close the books if you will.
Send us something. Tell us something. Let us know what the "game changer" was. Communicate something. Please.
It's been two months since your last mini update. 6 months since your last full update. This really isn't any way to treat your supporters. I know you're disappointed with how things turned out, but silence isn't the responsible or appropriate way to go here. Please provide an update, even if it's just to say that you're shipping out the parts and we have to assemble them on our own. I'm sure the vast majority of people would take that trade at this point in the game.
Please send me the pieces. Please, please.
David, I think you need to cut your losses and send everything out to everyone regardless of what you think about the finish. You have all the parts and I'm sure that if you offered this option a lot of people would choose it. They'll still make some great Christmas presents.
Check this out guys: Golden Ferrofluid for $60 (and I am sure it will ship in less than 3 years)
David Markus... Fraud
i comically check back on this project from time to time... thinking there is going to be some kind of new info... update.. whatever. i think its safe to bet that there is absolutely nothing... the project has failed... at least just respond back and say that. just admit defeat. the "game changer" update is so past due that it is meaningless at this point. just come out and say the project is dead.
5 months without an update ... Dude just send us what you have ... Starting to think you don't even have anything to send us ... Just pocketing the cash
I recall discussion of the product 'finish' from months and months ago and I, for one, am with every person who said they didn't care about the finish being perfect. I am also in the camp that thought the 'unfinished' version looked great. So, what's the deal? Rather than put the items together unfinished, a process you know full well how to do, you want to cop out and just send all of the pieces and let us just have at it?
I've never commented on here about this because, frankly, I've already given you my money and long since gotten over the idea of having this as a cool desk piece. (Luckily I don't have a standard work desk anyway...) But to me the idea of getting a bunch of pieces in the mail makes me far more disgruntled than the idea of having to wait another 6 months for the finished product. I'd much rather have you, the expert, put it together whenever you have the time so I do, someday, get the reward that was promised.
Echoing what has been recently said - I really think that we could (perhaps deserve) some closure.
Stuff happens, I would be happy knowing that it just didn't connect in the end. Knowing this coupled with how the monies were spent - this being key - would allow me to put this matter to bed.
David - With all due respect, we have been waiting for this magical update since June 25th, close to four fucking months ago! Cut the crap. Enough with the promised updates. You have had the "finish" problem now for 6+ months. Please just send me the pieces I paid for and I will figure out how to put it together myself. Surely it will take me less 6 months to do that.
Hi David... I've supported about 50 projects, some quite expensive, others quite fun. The main reason I pledge is to help people bring their dreams to life, whatever they may be. Every once in a while dreams get a life of their own and become nightmares haunting their creators. That's OK and part of growing up as a person. Who among your backers has not failed? I have and a couple of times at that, both personally and professionally. You know what? Life goes on. Sometimes it's best to simply admit that the dream is gone, turn the page and move on. If you've reached that point, rather than continuing being haunted just admit that the obsession to get it done is pointless. I'm sure people will appreciate that honesty; I for one will. Wishing you good luck in your future endeavors.
What a joke.
@David - the fact that so many people are actually still are checking up on this project, ought to demonstrate to you that there is still interest/value. With that in mind, I hope your next update comes quickly (it doesn't need to be perfect - just be completely honest.)
Holy crap, he lives!
Yes, Kickstarter tends to become very "hands off" as soon as they get their percentage. This is true for both backers and creators. I have read your comments and I will work on more comprehensive response, however for the time being here is a summary: The parts for all rewards exist but I am disappointed with the surface finish the manufacturer supplied. Trying to rectify this issue has been the main source of delays with the project being completed. At this point I believe my only option to bring any kind of closure to this project is to send out the parts as-is and un-assembled. I will do my best to clarify more on this in the full update.
I heard back from Kickstarter. Here was their response:
Thanks for reaching out. I’m sorry to hear that the creator has not done a better job of communicating. We've reached out to them with a reminder of their obligations to their backer community, in addition to having forwarded along your concerns and those of your fellow backers. While we're disheartened that they have not yet updated you and other backers on the status of their project, we're unable to force them to do so. It's the creator's responsibility to communicate and complete their project as promised.
Backing a project on Kickstarter is an expression of trust. Backers pledge in hopes of helping a creator bring their idea to life. This interaction can lead to the creation of new and exciting things, but it’s also important to remember that sometimes complications might arise that prevent a project from unfolding as planned, or even from happening at all. This isn’t ideal for creators or backers, but we hope that both parties will try to communicate with each other through these developments. We’re sorry that this hasn’t been the case with this project, but hope that you’ll continue to back projects that you’re excited about.
Thank you again for sharing the experience that you have had with this project. Although we are unable to offer refunds, we are constantly working to improve the vetting process for creators and feedback such as this is exactly what helps us do so. We hope that you’ll continue to be an active member of the Kickstarter community as we learn and grow with our community.
Basically, there's no way they can force David to do anything, which I understand.
Please don't ignore your supporters. Issue and update - any update. Share with us the good, bad and ugly. Failure to communicate out of fear is the worst thing you can do. Start typing right now we need to hear from you. It will only get worse if you continue to not to update.