by Erik Kettenburg
I live outside US and Canada. Would you be sending it by untrackable shippment method?
maybe I am too blind, but I just wanted to reenter my extras, but can not access the personal backer page anymore. Can you send me the link or do I have to send it by mail ? As far as I understood these extras have to be reentered until Money 17 th again, because of the database migration error.
will you send an invoice with the Digisparks ?
My tax consultant will kill me if not ;-)
Everyone - check the latest update for clarifications
It was a survey that was sent to our email yesterday I think asking about extras. If you are happy with your original order and did not want extras you should be fine. What he is trying to say I believe is that the information for anyone who ordered anything but the basic items in their pledge did not get through to the Digispark group properly after the kickstarter ended so they need that from people via email.
Yes, I'm confused too. Your comments above suggest that the problem is only with the extras ??? We do not need to resubmit the original pledge order ???
@Erik I was just hoping you had a robot for your sanity as I think anyone would go insane after about the 150th DigiSpark.
I agree with Dan - your message is a bit confusing. Which survey are you talking about in the second sentence of the update above? The one with the shipping data?
So maybe I missed it, but where exactly am I suppose to let you know which extras I am getting? I have gotten two emails asking for a "response to a survey" but when I click the link it shows my address, and says that I can not edit anything. So any help would be greatly appreciated.
@Daniel - half the case parts will be clear and half will be green, so you can build clear or green cases or a mix of both. We just only ordered a green panel for the first prototypes.
I thought just the BOTTOM of the case was going to be green? If I could get clear cases for EVERYTHING I owned in electronics, I would be a REAL HAPPY Guy.. :) I think PCBs are works of ART IMO
Erik, Thanks for sharing pics, the more the better :D
@Justen - by a conventional database, more explicitly, we mean a conventional order setup - Now that it funded we have all the records of everyone who paid, their addresses, how much they paid and their email addresses, and we are able to store data right on our servers - we don't have to check with kickstarter every 5 minutes and try to interpret any changes in their backer reports with our code.
Thanks for the kind words!
Ouch, what a pain. Thanks for the explanation. It says a lot about your transparency and competency that you're both willing and able to explain what happened in greater detail :) When you say you switched to a "conventional" database, what was unconventional about the original?
It was actually cool to be able to revisit the backer page again; it got me juiced all over again for November! Now I have to figure out how to design and prototype the shield I want to build to use with them, along with a water-resistant case to hold it in!
Thank you all for the support and kind words - Andrew your email response made me laugh- thanks!
I know people are ticked off about the extra survey, but I'm grateful because I forgot to add some of the shield kits before it ended. Thumbs up!
I'll say: Boo - that sucks etc. However, I emailed the support address and got a response with the correct link to the rewards page in under 90 seconds. I don't want to set anyone's expectations too high - people sleep - but I'm impressed by the response times!
I just had to do math to figure out what I set it up to order for extras the first time I did it :)
@Patrick - you basically just summed up all of the adjustments we'll be working on for the cases! We'll try out all the combinations and go with the best ones. In regards to holes for LEDs, wires, etc - you'll receive a bunch of different parts to make cases form some will have LED cutout that match the RGB shields, some will have header cutouts, etc.
A bit annoying, but thanks for letting us know what's going on - must be really frustrating for you guys.
The enclosure looks nice, but I may be tempted to cut off the ridge that keeps the top and bottom on - especially if everything is going to be glued in anyway. And maybe drill a hole above the LEDs to make them visible. Hm - maybe insert a little plastic rod as a light pipe for the LEDs?
Looks like the enclosure may be limiting the length of the USB connector, to the point that it may be hard to keep the digispark plugged into a laptop with slightly recessed USB ports. Any chance of making that enclosure slightly narrower, so it sits flush with the end of the USB? You'd have to carve out a slot in the plate that now slides over the USB, so it can actually slide over the entire PCB plus any components on that edge. As a bonus, this would leave the LED on the corner somewhat visible.
Alternatively, you could enlarge the slot around the USB somewhat, wide enough for a female USB connector to fit around the USB connector of the Digispark.
Looking forward to getting my new little toys!
@Jason - we certainly are having a manufacturer build them with Robots! As some have pointed out I can't solder worth beans, at least compared to a robot!
@Stephen - we are sending extras for some parts and will provide replacements at our cost for any that arrive DOA. Thanks for your support!
Completely understandable that stuff happens, but that's the trials of doing something new right? Thanks for keeping the communication channels on and explaining/keeping us up to date! I'm excited to get mine. :)
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You aren't outsourcing this part, you are actually going to solder every board by hand?