Funded! This project was successfully funded on March 21, 2012.

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      Creator Casey 2 days ago

      Has anyone investigated a class action against him?

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      Creator Bruce Broecker on April 11

      Well, if y'all feel real strongly about this, the domain registration for devium.com is about to expire on May 10th. You could always try squatting on the domain for your payback.

      BTW, looks like he is using Office 365 in conjunction with this domain. I find that a little disconcerting, because that isn't necessarily cheap.

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      Creator Dirk Siegel on April 8

      REFUND REFUND REFUND

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      Creator James Botham on April 7

      Logged on April 2nd and still no response to us....no respect!

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      Creator Tommy Chong on March 27

      Refund refund!!! =) maybe I have higher chance of hitting the lotto

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      Creator Casey on March 17

      Does anyone know how to contact this cowered?

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      Creator Joseph Townsend on March 7

      REFUND REFUND REFUND

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      Creator adriana on March 5

      REFUND REFUND REFUND

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      Creator adriana on February 20

      :( this is so sad and illegal. I vote we just keep sending messages until someone gives us our money back or we will sue!

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      Creator Tony Wong on January 23

      Hi Drew, you seem to be correct in your assessment that Kickstarter is toothless when it comes down to scams and failed projects, yet they are taking a fee for the crowdfunding matchmaking service.

      I always suspected that Paul Lizer didn't know what he was doing since the amount that he was looking for was way too low to be reasonable. Most hardware projects require a lot more money to get going but I decided to give Mr. Lizer and kickstarter the benefit of the doubt.

      I bet Kickstarter would have a lot more skeptical eyes if they were to label their which of their 'successful' projects failed to deliver in the end, because those numbers are not insignificant.

      Mr. Lizer should just bite the bullet and tell everyone here the project is dead by posting an update. Others with failed projects have come and done this, and people have been accepting of this.

      Perhaps there should be a kickstarter launched for the backers of this project to sue Mr. Lizer for not delivering *anything* at all.

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      Creator Drew Furney on January 15

      Just to update you folks...

      I did send an e-mail to Kickstarter:

      ------Email Start------
      Hello;

      This is the second attempt made to contact you folks.

      The project creator received funds from backers well over a year ago, and communicated about development of the project regularly until simply stopping. He then refused to answer questions, refused to post any further updates, and apparently has not logged into Kickstarter since September. During the early stages of the project, I DID connect with him through Facebook, and have seen regular status updates about his personal life all through this time. Seeing no other recourse, I did send a polite message to him on Facebook requesting an update, and his response was simply to remove me from his friends list.

      On your "help" page, you list the following:

      "Is a creator legally obligated to fulfill the promises of their project?
      Yes. Kickstarter's Terms of Use require creators to fulfill all rewards of their project or refund any backer whose reward they do not or cannot fulfill. (This is what creators see before they launch.) We crafted these terms to create a legal requirement for creators to follow through on their projects, and to give backers a recourse if they don't. We hope that backers will consider using this provision only in cases where they feel that a creator has not made a good faith effort to complete the project and fulfill."

      Not only has the creator utterly failed at delivering on the project, he has ceased communicating with his backers in total, for absolutely no reason given. There was never any indication of blocking issues or challenges to fulfillment, just simply zero communication. Backers inherently understand that projects may meet challenges, as did I when I pledged my support. However, simply ceasing to communicate is unforgiveable. Kickstarter assures us that there are legal obligations placed upon creators to fulfill their end... What more does this guy need to do for Kickstarter to look into this matter in an official capacity?

      This man advertised a product, took thousands of dollars of our cash, and vanished. How is this acceptable behavior, and how is it that we, as backers, are simply supposed to accept that this is a normal risk when backing a Kickstarter project? How are we supposed to accept that there is little to nothing that can be done from Kickstarter's end?
      ------Email End------

      And received the following response:

      ------Email Start------
      Hi Drew,

      Thanks for writing in and sharing your experience with me. I'm sorry for the frustration you've experienced from backing this project, and you should know that I've personally reached out to this creator on behalf of the backers of Dash. I reminded the creator of our Terms of Use, as well as our expectations that he keep his backers updated about how the project is going. It's disheartening that this hasn't happened, and I've made a note about this should the creator want to submit another project in the future. Our Trust & Safety team has also been made aware of this situation, as creators who don't meet our expectations won't be allowed to start another project on the site.

      Per the Terms that you quoted, the agreement you enter into when you back a project establishes a legal requirement for creators to either fulfill their rewards as promised or issue refunds to backers for whom they can't provide rewards. While Kickstarter is the platform for this agreement, we are not a part of it. We certainly encourage creators to fulfill rewards, offer refunds, and communicate with backers, but we're unable to force them to do so. It's the creator's responsibility to complete their project as promised or to issue refunds.

      I'm sorry again that this has been such an unpleasant experience. I hope that my message to the creator merits a response soon in which they can address your concerns. In the meantime, I'll share your experience with the rest of the team as we continue to evaluate our policies and procedures moving forward.

      Thanks,
      Megan
      ------Email End------

      Sooo... that's it, folks. Show's over. I hope you didn't need that money, because you'll never see it again.

      While I appreciate the response, their position of simply being a "platform" for the legal bindings they place on creators renders those bindings utterly meaningless. There is utterly zero difference, at this point, between a legitimate crowdsourcing attempt and a common scam. It's honestly saddening that Kickstarter would allow this to happen, rather than honoring the spirit of the assurances they provide backers.

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      Creator Casey on January 13

      DREW: well, at least we know he is still alive. Also, since he most likely has one of the prototype installed in his car, it will be a constant reminder everyday when he gets in his car how he has treated those who gave him the money to make his dream radio a reality.. when if he is the only one who gets to enjoy it.

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      Creator Drew Furney on January 11

      Okay. So.

      Back when this project was first getting started, I found him on Facebook and friended him. Since, our interaction has been minimal and professional, where I offered some suggestions for the product that seemed to be valuable to him. That was a half a year or so ago. As he started becoming more silent, I didn't ask questions, because I didn't want to seem adversarial. Until two days ago. I messaged him this -

      "Hey, Paul - I know it's a little unprofessional to reach out to your personal Facebook, but there's a hell of a lot of backers (including myself) confused and frustrated about Dash. Delays and unexpected blockers I totally get, but the complete silence is a little hard to understand. What gives?"

      No response. For several days. I tried again.

      "Seriously? Nothing?"

      I'm now no longer on his friends list.

      This is crystal clear proof that not only is this thing completely dead in the water, he's actively running from his responsibility to communicate with his backers, deliver a product, or even be a decent human being. NOW I'm pissed.

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      Creator James Botham on January 10

      LMAO guess the tool couldn't keep that job...doesn't seem to be very good at anything he does!!

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      Creator Matthew on January 9

      Yup. Time to give up ever getting answers or knowing how far he got with this project.

      Tried to call the Amnet number, he no longer works there so that didn't help.

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      Creator James Botham on January 9

      This guy is the biggest loser! Karma is a bitch!

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      Creator Casey on January 8

      Not to rub salt in the wound, but just found on another site that this Sony radio is suppose to be available in May for around $250...

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      Creator James Botham on January 7

      Its dead he should just hand over what little he has left of our funds and say sorry for being such an A**. He could have handled things a thousand different ways and any of them would have been better that just going "dark" like he did. Very classless move!

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      Creator Casey on January 1

      Happy New Year everyone. I wonder if we will get an update this year.

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      Creator Casey on December 29

      So, now what do we do. Even kickstarter has stopped responding to email.

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      Creator Tom Wilson on December 20

      It's too bad because I would still like this

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      Creator okor on December 3

      This guy really pisses me off but I don't think he is a complete scammer. He did apply for a patent here: https://www.google.com/patents/US20130190049… But I do think he is intentionally hiding.

      He probably got in over his head, realized he was never going to produce anything and then went into hiding. You could try to call his employer past/present: http://www.linkedin.com/in/paullizer

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      Creator Casey on December 3

      has anyone had contact with Paul in the last 6 months since the last update? also, does anyone know Paul's physical address? the one listed on his website is just mailbox store.

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      Creator smartt on December 2

      Sounds like we just need a point person to lead a suit for those of us who would like to participate in one. As with most folks here, I might not have cared about the lost money if Paul had been respectful about it; but since he hasn't, and hasn't fulfilled his end of the agreement, I'd rather cancel my support and route those funds to a different project.

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      Creator Matthew Arnold on November 27

      I dont see a problem with contacting the publications helped to promote his product. I just don't think they would care enough to even respond.

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      Creator Joel Palmtag on November 26

      So if we're serious about this. We should contact the attorney general, and file a complaint.

      I'm no expert but this seems like it could qualify as fraud.

      https://www.coloradoattorneygeneral.gov/complaint

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      Creator Nick Hayes on November 25

      Guess we wasted 250 or more... Good thing I'm not in Colorado.. Would have to stop by and try to collect my refund...

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      Creator Casey on November 24

      I wonder if Paul well give us an update as a Christmas gift?

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      Creator Casey on November 20

      Marco

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      Creator Kanin on November 19

      Helloooo

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      Creator Steve Day on November 14

      I checked my receipt from Amazon payments. The payment is made to Devium LLC.

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      Creator James Botham on November 12

      Well its showing project by Paul Lizer and not Devium LLC. I should try and find how it was stated on the invoice from Amazon/Kickstarers. It would make me smile a little bit to know its him personally vs Devium.

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      Creator Matthew on November 12

      @Andrew - yes, form is as-is from the kickstarter reply.

      @Steve / Michael - I would like my money back because I feel there's been enough hiding and lack of acting in good faith, however I agree, I just want to know what's happening. This is the whole point of Kickstarter is to be involved in the process.

      Where has Paul been featured as the right way to start a business? Was it recently? Maybe there's still hope of getting any form of update.

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      Creator Steve Day on November 11

      "Following the release of Devium Dash on Kickstarter; New Agencies, Blogs, Social Media, and Fans have been shouting and raving about its innovation, design, and timeliness to market. Here you will find links to all of the articles we have come across."

      This is pulled from the Devium.us website at http://www.devium.com/press/.

      I wonder what, if anything, these media outlets would say if they read the comments here. The page listed above has links to every article that Paul could find about his amazing new product.

      I am not suggesting that we contact these websites. I know that despite the fact that Paul has not logged in to Kickstarter in some time, he or someone on his staff is looking at the comments here. I don't believe that anyone here actually WANTS to drag Paul's name through the mud. What we actually want (I believe) is some sort of meaningful contact from him. I am just pointing out that the very media that praised Paul for his entrepreneurship, may not be so kind if they found out where this project lies today. I am sure many of these type of sites would love to do an article on "When crowdfunding goes wrong".

      I have also come to learn that Paul has been featured as an example of how to start a new business the right way, by several entrepreneurial and investment groups. Also also, Paul is holding seminars on how to start a new business and raise capital. I am sure these people would also like to see a mutually agreeable solution to the problem we have here, as opposed to reading words like scam and fraud.

      Again, I do not want, nor am I implying, that anyone contact these groups. Really. That was not sarcasm. I am just hoping that Paul or someone from the Devium team see this and reconsider their currently held position of silence. Contacting a lawyer or the Colorado Springs newspaper are not our only options. And, not knowing what Paul's options are at this point, we have to consider all of the tools at our disposal.

      ---

      @Michael Buffington, or anyone else interested in helping to move this further than posting here, please contact me at ---stevedaykickstarter--- ----at--- ---gmail---

      (I now have the gmail account synced to my phone correctly, so I have replied to everyone that has emailed me.)

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      Creator Andrew Cathrow on November 10

      @Matthew
      Did the bit.ly / google doc link come from Kickstarter?

      I'm usually suspicious of google docs forms as usually a "credible" company uses their own infrastructure for web forms, feedback etc.

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      Creator Michael Buffington on November 9

      I submitted a Kickstarter ticket, filled out the survey, and completed to project feedback form that KS has been replying to people with.

      Now I'm considering what to do next. Do I want to fight to get my funds back? Not sure. What I do know is that I want to hear from Paul. I want to know why he's decided to ignore us. I want him to be honest. That might be worth more to me than what I paid him, and I might be willing to spend more (both time and money) to make sure I get an explanation.

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      Creator Matthew on November 8

      I too received that response after following up Kickstaters first email saying that they would contact Paul. I wonder if they do actually make an attempt, or just forward the email along and think that that's an effective form of communication.

      ------------

      Kickstarter Support, Nov 08 13:59 (EST):
      Hi Matt,

      Thanks for reaching out, and sorry to hear you've had a frustrating experience as a backer of the "Dash - The Smart phone Car Stereo" project.

      If you feel as though the creator has not made a good faith effort to complete the project as promised, please complete our project feedback form at the link below.

      http://bit.ly/19IgBhd

      We will take your response and pass it along to the project creator directly. Responses to this form are also reviewed by our Moderation team to improve our policy and procedure moving forward. We appreciate your cooperation.

      Best,
      Ian

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      Creator Peter Mills on November 8

      Here is the response I received from Kickstarter I assume that it's OK for anyone here to submit feedback using the link they provided. It's just a link to a Google spreadsheet. Here's the text:

      Thanks for reaching out, and sorry to hear you've had a frustrating experience as a backer of the "Dash - The Smart phone Car Stereo" project.

      If you feel as though the creator has not made a good faith effort to complete the project as promised, please complete our project feedback form at the link below.

      http://bit.ly/19IgBhd

      We will take your response and pass it along to the project creator directly. Responses to this form are also reviewed by our Moderation team to improve our policy and procedure moving forward. We appreciate your cooperation.

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      Creator Casey on November 8

      Jediah , why not start a facebook page as well. Would like to see comments from the website preorders as well. Not sure if we will get any but at leasy they will have a way to speak again.

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      Creator Flo on November 7

      Jediah, thanks for setting up the Google Doc Form, who knows, maybe the collected information will prove useful in any way.

      Steve, I also contacted you by email.

      Flo

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      Creator Andrew Cathrow on November 7

      I got an update from kickstarter, it wasn't encouraging.

      -----------------
      Thanks for writing in, and I'm sorry that you haven't heard any news recently from the Dash creator. I've reached out on behalf of you and other backers to remind the creator of our Terms of Service, and ask that they post an update and follow up with their messages.

      When you back a project you enter into an agreement with the project creator, as described in our terms of use: http://www.kickstarter.com/terms-of-use… . This agreement establishes a legal requirement for creators to follow through on their projects, and gives backers a recourse if they don't. While Kickstarter is the platform for this agreement, we are not a part of it. We certainly encourage creators to fulfill rewards, offer refunds, and communicate with backers, but we're unable to force them to do so. It's the creator's responsibility to complete their project as promised.

      While issues like this are between the backer and creator, it's important that we're aware of these situations. We’ve made a note of this, and will take the status of this project into consideration if this creator submits another project. Hopefully you all hear back soon, and I'm sorry again for the frustration you've experienced with this project.

      ---------------------

      I'll reach out to an attorney friend next week to see what they thing, but I suspect small claims court is the way to go.

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      Creator Matthew on November 6

      @ Jediah,

      I posted the following to Kickstarter support:

      Hi Guys,

      I pledged $300 to Dash with the estimated project completion date of Jul 2012.

      There still hasn't been any success with this project. I have tried contacting Paul Lizer (the creator) many times in the comments area, sending him personal messages and trying to contact on Facebook, but there is no response at all.

      As far as I can tell from this stage he's run away with my money. You can see I've backed other projects - where even they weren't quite on schedule. But without any response this is really leaving a sour taste and will most likely turn me off Kickstarter.

      Have you heard from Paul, can you reach out for him to update the group - you can see from the comments page I'm not the only one frustrated.

      As you say above I've entered an agreement with the project creator and he hasn't fulfilled his end. "This agreement requires creators to fulfill all rewards of their project or refund any backer whose reward they do not or cannot fulfill." What can be done to get a refund?

      Thanks for your support.

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      Creator Casey on November 6

      does anyone know if those who preordered through his web site been charged yet?

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      Creator Jediah Cummins on November 6

      Hey allI thought it might help to organize some backer information on our own. I made a quick Google Doc Form to collect this: http://bit.ly/DissatisfiedWithDash feel free to participate. Since I'm in Colorado I may be able to do a bit more with this info with the press, legally, etc. No promises I can do anything but i figure getting other's information is the first step in resolving this

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      Creator Jediah Cummins on November 6

      @ Matthew what did you include in your ticket? That may be help for folks who just want to copy and paste it

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      Creator Matthew on November 6

      The more people who let Kickstarter know the better.

      I will be following up my ticket and will update here later.

      I have also reached out to Paul on facebook, email and through kickstarter. So I have tried as hard as I possibly can with no response.

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