First 800 Scoops Have Hit the Mail!!
As you know, we had originally hoped to receive all of the scoops in time for delivery in April. Our manufacturer experienced an unforeseen delay when starting the run due to a plating quality issue. We were informed that the issue was corrected and that production has gone on smoothly since then. We are truly sorry for the delay, and we ask you for a little more patience until we complete everyone's orders as we receive more scoops.
To lessen the delay, our manufacturer has helped by sending the scoops in batches as they are ready. When we received the first batch of 800 scoops last week, we discussed how we could send them out to the backers in the fairest way possible. We decided to go by Backer Number, starting with the first 800 people who pledged to the project. We thought all backers should receive at least one scoop, then the balance of multi-pack orders will be fulfilled thereafter.
The scoops were officially scanned into the US Postal Service system on Monday, May 4th. We sent them out Parcel Select, which is a ground service delivery for US that takes between 2-8 days, depending on destination. International shipment will understandably take longer.
The next batch of 800 scoops should be arriving within a week or so. As soon as we get them, we will pack them up, ship them out to the next 800 backers, and post another update to let you know. We are so excited for the first group of people to start using their scoops!
Here is a brief clip of our scoops being packed up and shipped out. Happy Scooping!!