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A tiny battery powered adapter that makes any USB storage device wireless, accessible to Apple iPad, iPhone and Internet (e.g. Dropbox)
A tiny battery powered adapter that makes any USB storage device wireless, accessible to Apple iPad, iPhone and Internet (e.g. Dropbox)
2,738 backers pledged $262,351 to help bring this project to life.

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    1. Ken's Lil' Sister
      Superbacker
      on

      Thanks Steve, I appreciate you taking the time to address my concern and issue.

    2. Daniel Chin Creator on

      @ozymandias The newsletter system is an automated system. We don't manually add people and if you click unsubscribe, you should have been taken off the list. Can you message me your email address so that we can make sure that you are removed from the list?

    3. Steve Schaffer on

      Have you been to http://www.hypershop.com/v/vspfiles/downloads/WD7START_V14.SEF.zip to get the update? I successfully updated from V12 (of course you need to unzip and rename the file per the instructions http://hypershop.dozuki.com/Guide/How-to-update-firmware-on-the-CloudFTP-/37/1

    4. Ken's Lil' Sister
      Superbacker
      on

      Daniel,
      I have my CloudFTP and have tried to update it, please note that your V14 upgrade is impossible to locate. In any event, my Cloud WILL NOT upgrade, I have joined the forum, I have attempted to go through Hypershop and am currently "chatting" with Anthony in an attempt to remedy my problem. The only problem is this, Anthony came on line acknowledged my problem and has disappeared. Please send me a replacement unit.
      Thanks

    5. ozymandias (ZionEyez,CGC Scam victim)
      Superbacker
      on

      @Daniel -- I was at least hoping you would take notice and attempt to fix things. Guess I will actually file this thing.

    6. Donald McKnight on

      Still awaiting mine to arrive, any input in whats taking so long?

    7. Missing avatar

      aj77 on

      @heckert there is no chance to get an exact details about the refusal. They say something about problems with the powerplug... and the missing German manual ?!?!?!
      Also "Die CE-Kennzeichnung wurde bemängelt sowie die EG-Konfromitätserklärung".
      Somebody from hypershop retries to send me my cloudftp.

    8. ozymandias (ZionEyez,CGC Scam victim)
      Superbacker
      on

      @Daniel Chin I will be filing a complaint with the Better Business Bureau. I have repeatedly logged into your website and selected not to receive spam messages, and I have posted on here several times regarding them -- yet I still get spam from Hypershop -- the third party website you forced us to register with to get the devices we paid for.

      This is unacceptable, and I believe against the Kickstarter terms of use. This is a terrible way to build a relationship with prospective customers, and supporters.

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      deleted on

      This user's account has been deleted.

    10. Daniel Chin Creator on

      @heckert Your allegations are totally baseless.
      CloudFTP has passed the following certifications
      CE: http://photos.smugmug.com/photos/i-7sR2H2N/0/XL/i-7sR2H2N-XL.jpg
      FCC: http://photos.smugmug.com/photos/i-8H9xKwM/0/XL/i-8H9xKwM-XL.jpg
      Our first batch of units were NEVER a fire hazard. There were some isolated incidents of fuses/ICs being burnt out but there were no open flames or any danger of fire. These first batch of units were the same units that were sent for testing and received CE/FCC certification.
      This comment page is not for customer support enquiries. As mentioned in the updates and product literature, all customer support enquires should be directed to our official website http://www.hypershop.com

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      deleted on

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    13. Missing avatar

      aj77 on

      @heckert a letter from german customs arrived today.
      no chance to get the device! It's not allowed to import the cloudFTP to Germany.
      The "bundesnetzagentur" said: es handelt such um win nochkonformes Erzeugnis".
      what did you do with the device?

    14. David Katz on

      Hi- Firstly, I'm a satisfied backer, been happily using my CloudFTP with no issues. The two pieces of feedback for an even better experience:
      1. Improvement of the software, noticed that a native iOS app is in the works, any projected timeline? My kids struggle with navigating the contents.
      2. Combined device - would be great if you combined your cloudftp with your hard drive for apple product. Assuming this is in the works as well, any idea when that will be available?

      Thanks!
      -Dave

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      deleted on

      This user's account has been deleted.

    16. Missing avatar

      aj77 on

      @heckert thanks.
      the problem is not the CE-sign. the problem is the missing german manual, missing translation of the declarations shipped with the unit and so on...
      so my cloudFTP has to be approved by some agency called "Marktüberwachungsbehörden" and because there is WLAN in the unit, the agency "RegTP" has to check the unit, too.
      this takes about 3 weeks, but I don't have to pay anything for that ;-)
      after these 3 weeks, the agencies decide to destroy or not destroy - that's the question ;-)

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      deleted on

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    18. Missing avatar

      aj77 on

      Hello,
      is there anyone from Germany, who got the CloudFTP?
      I got some customs declaration, that there is a problem with "Kennzeichnungsvorschriften nach den Produktsicherheitsgesetzen" (eng: marking requirements of product safty act).
      @daniel: the CE-sign is on the box, isn't it? so what can we do, if customs have to destroy my CloudFTP?

    19. Missing avatar

      Epactal Claviger on

      There is a serious need for consolidation of support and services with this project. This project has now been spread over KickStarter.com, hypershop.com, freeforum.org, and views.fm. I would not have expected a project, backed by a successful(?) corporation to be running support in such a manner. A project backed by one cash-strapped person running the entire thing out of his apartment would be another matter. Is there any reason why this could not have been kept to KickStarter.com and hypershop.com? Is there a timeline in place to consolidate all the information and support to 1 or 2 sites maximum?

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      deleted on

      This user's account has been deleted.

    21. Arnold A Sitorus on

      Thanks for a quick reply.
      That makes sense.

    22. Daniel Chin Creator on

      Standard micro USB slots can only take up to 5W (5V, 1A) power. CloudFTP with its faster processor and higher capacity internal battery, is powered by a 10W (5V, 2A) port.

    23. Arnold A Sitorus on

      The 'cost effective version' has a micro USB port to power it, why can our CloudFTP have it instead of round connector port?

    24. Daniel Chin Creator on

      @heckert The "statement" that you are talking about was made by our then competitor from compactdrive.com and eastgear.com to discredit us back in 2005. If you look at those websites, they bear no semblance to what we are doing now at Sanho/HyperDrive/CloudFTP.

    25. Missing avatar

      John Tsai on

      @Daniel
      Thanks for the info!!! Good to know it is legit and the differences between the cloudFTP we have and the cost effective version!!!

    26. Daniel Chin Creator on

      @John Tsai The other product is legit and as mentioned in the article, is a cost effective version of CloudFTP built and marketed specifically to the Chinese market. It is not available outside China. Every aspect of the product is adjusted to reduce the product cost. The key differences are a slower processor, slower bandwidth (2MB/s vs 3MB/s), smaller internal battery (1800mAh vs 2600mAh), smaller internal flash (8MB vs 16MB), no support for WiFi infrastructure mode, DLNA and upcoming Dropbox, API and 3rd party apps.

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      deleted on

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    28. Missing avatar

      John Tsai on

      Hi Daniel,
      I saw this on Chinese Website, not sure if you can read Mandarin, but basically they are saying that this is a version of CloudFTP that Sanho specifically designed for Chinese Market. I went to google for it, and even went to Sanho website (Since I thought if it were legit, we would have been told about this on kickstarter or on the forum, but we didn't.) Personally, I just want to let you know about this "potential" copy of cloudFTP. If you google the name, you will even find bunch of clips that says the name of this product, but it is actually the clip from CloudFTP kickstarter page!!! Hope this can help to prevent fake CloudFTP.
      If this is legit, can you share the differences between this and the CloudFTP?? (besides the obvious card reader slot!)

      http://www.cloudguide.com.cn/newshow_429_0_bay_yes.html

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      deleted on

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    30. Missing avatar

      marco on

      and again -->
      @daniel: my last name is van Voren. Please tell me where my white Cloudftp is!!

    31. ozymandias (ZionEyez,CGC Scam victim)
      Superbacker
      on

      @Daniel Chin -- seriously, *STOP* spamming your backers. We were kind enough to give you money to make your product, and then register on your sales site to make it easy for you to track pledges -- so *why* do you insist on spamming us? I have asked this before -- in fact every time you spam us, I go in to your website and unregister from the spam mail, and complain here --but you keep signing me back up and spamming me! That is a terrible way to manage your relationship with customers -- now I don't want to buy anything from you because you are a slimy internet salesman, and do not respect your customers.

    32. Artem Gerasimov on

      Last week I received a CloudFTP. Very pleased with it work with my iPhone. Watching streaming video directly from the stick through the OPlayer. However MKV 720p and above, the video lags behind audio and retarding. Most likely due to the small buffer in the player. Checked with friends, a simultaneous game of the same video file with the three devices - everything works fine!
      But not quite correctly displayed in the web interface devices for Android, but on iOS everything is perfect.
      I do not understand how to connect to the CloudFTP Dropbox :(((
      I wonder if in later firmware versions the ability to connect 3G/LTE modems...?

    33. Daniel Chin Creator on

      @heckert Have you tried plugging in power and attached a USB device?

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      deleted on

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      deleted on

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    37. Missing avatar

      marco on

      @daniel: my last name is van Voren. Please tell me where my white Cloudftp is!!

    38. Zenta Kashimoto on

      Hi, Daniel
      I still haven't got my pledge yet. How come so late to have the item in Japan though others have already got it in hands? Response needed!

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    41. Daniel Chin Creator on

      @heckert As per US FCC rules, CloudFTP supports WiFI channels 1-11. What is your wife's name? CloudFTP is designed to shutdown automatically after a set period of inactivity (i.e. no client connected). To disable this feature, goto Settings>Auto Power Off>Never.

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      deleted on

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    44. Daniel Chin Creator on

      @marco What is your last name? There are too many Marcos in the backer list.

    45. Missing avatar

      marco on

      and again ---->

      How about my package Daniel: it was sent out 1. May, but until now still no item or ETA.......I am getting worried.

    46. Missing avatar

      Joassart Edwin on

      @Daniel Chin It's been two days that i'm waiting for a reply for your support team ... i'll be patient for another 2 days, after that i'll be requiring a refund !

    47. Missing avatar

      marco on

      How about my package Daniel: it was sent out 1. May, but until now still no item or ETA.......I am getting worried.

    48. Missing avatar

      Marawan El-Asfahani on

      I still haven't recieved mine and my email inquiry last month to Cloud FTP went unanswered. Can somone look into this or please refund me my money.

    49. Daniel Chin Creator on

      @Christos Your package was shipped out on March 19 (US Postal Service # LJ922498511US). If you have yet to receive the package, it might have been lost in the mail. What we can do now is to file an insurance claim for you. I hope you understand that we did our utmost to ship out your package in a timely manner on March 19. We did not delay or postpone your shipment three times as mentioned. At this point, only USPS knows where your package is. It is not an excuse but an unfortunate fact. I understand that you are frustrated but no amount of organization on our part could have prevented the package from getting lost in the mail. I will get someone from our support team to file an insurance claim for you and give you a status update.

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