We've waited 6 months and over a hundred production samples to say this.
The 10 production samples we just got in the mail are perfect. The problems with the coin screw piece are fixed, and the new pieces look fantastic.
That being said, we recognize that we still have a ways to go. Our inexperience with large scale manufacturing has made us really bad at predicting problems before they cause delays. We acknowledge this (trust us!) and we try to do better every day. Thankfully we have learned a ton, especially from fellow backers. We are also thankful for you all for your patience and understanding. Because of your support, and appreciation of something that is going to last forever (and therefore must be perfect!!!), we have never once even thought about making a compromise with quality.
Such a privilege.
moving along ...
Xin nian kuai le!
In a recent comment to our last update, a backer pointed out that we should expect delays because of the Chinese new year. We have heard warnings of this before, that sometimes factory workers do not return after the holiday, or that positions are filled with untrained staff. Thank you for the heads up! We are preemptively talking to our manufacturer about this. We don't want them to rush things and hire inexperienced staff. And of course we want to make sure that everyone one gets a proper holiday!
We are expecting to receive our first shipment of 500 pens in Brooklyn in about a week. We are not sure what this is going to be like, but we will keep you posted. We are thinking heavy.
Quality control on the ground
We (and hopefully we can convince some friends to help) will be going through and checking the quality of every single one of your pens before you get them. If anything is wrong with a pen you will never see it because it will be flown back to China business class with vegetarian meal option.
We will then be packaging them. Our packaging came from a tube company in Illinois, which in retrospect was kind of a crazy thing to have done, but who cares! They are awesome! And it means we get to touch all of them!
Oh yeah and the party!
There will be a party where you can pick up your pen. Let's just get the pens first before we make any crazy plans that involve perishable food objects and human time commitments.
Oh yeah and the drawings!
They are in the works. We have been using them as our sketchbooks for the past couple months. More on this in the survey.
Oh yeah and the tea meetings!
We are going to figure out a way to have a sign up sheet for appointments. More on this soon.
Oh yeah and the survey!
We are going to send this out at the last possible minute so that we can be sure to have your correct shipping info. It will come!
Taylor + Che-Wei