426 shipped pens plus some pics
Hello backers !
We hope you are all well and that you are still hanging in there with us. We spent the last 5 days working very hard on your pens. A batch of 426 of them shipped this morning. They are looking hot and we hope you are happy with them.
Please send us images of your first drawing with your Pen Type-A and we will post ! email cwandt[at]cwandt[dot]com !!! we love 'em!
For those of you who are waiting. It is because your pen has not shipped. Not because we forgot about you. Hang in there with us. Please. We really appreciate your patience + support.
If you placed your order on 7/19 or before and your pen does not arrive in 10 days, let us know and we can help track it for you. You can find this date in the confirmation email that was sent to you by Kickstarter for backing this project.
More details below, nothing crucial but there are AWESOME pics at bottom (can we say that?)
The QC numbers
Out of our shipment of 500 pens, we were able to ship 426 of them. Not as many as we hoped for, but it was the best we could do after QC. Because again, we are not shipping anyone subpar product. PERIOD.
We still have some salvageable parts within these 74 pens. We will mix and match and get these out ASAP.
The good news is, ALL of the pens we received had straight laser etching for the ruler sleeve. So we didn't have to reject any because of this.
More washing bleh
The smell wasn't AS bad as last time, but it was still there. So we had to scrub the heck out of all 500 pens. We had an improved system this time. And did a much better job making sure they were completely dry. So hopefully no one gets any sweaty pens. If yours does still smell, we are sorry, please send it back or if you feel ambitious, disassemble and wash with strong dish soap and super hot water. Wear lots of gloves to protect your fingers.
Our fabricators are still confident that they will fulfill these orders by April. We paid them more money to ramp up, but they still have 5294 pens left to deliver. Which is a lot. Allen (the US side of this fabrication company) left yesterday to China to help speed things along. He and Diana (you've heard of these folks before) were here all weekend with us helping washing pens. Hopefully Allen's trip this week will help.
That being said, we are starting to look into other fabrication facilities in the US to help make certain parts and get the pens out faster. As much as we want to stick with these manufacturers, at the end of the day, we need speed. In doing this, we would have to make sure that the other parts were properly QC'd in China without assembly. This is a bit tricky because in order to test the drop times, the pen needs to be assembled. We have designed go no go jigs to help facilitate this. Our plan is to then assemble them here and QC them again. (Which we have ended up doing anyway). AND hopefully no more washing down the line.
We have not fully committed to having a new manufacturer make some parts. We want to make sure that in doing that we don't dig ourselves into some other hole and slow the process more. We are keeping options open and wanted to keep you filled in on exactly what we are doing and thinking. Again, we want to make sure we do everything we can so that you get your pens as fast as possible. (And we don't have to ship direct to any unborn grandkids)
You are awesome at math !
Thank you for the awesome comment stream of mathematical formulas to predict when your pen will arrive. We are going to ask our fulfillment company today if they have an API that we can use to quickly whip up a small app to help predict when your pen will ship. More to come on this if it happens...
ok ... nap time ... just kidding it is morning.
peace, hugs and hope things are extra great.
as always xox
che-wei + taylor