Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I would not recommend on thicker credit cards such as Chase Sapphire Reserve. CuCu was kind enough to replace it. The fact that some card readers are flimsy and tight causes the cover to be damaged.
@Cheppy @Stephanie Butters @Nikole Morris we have just resent the backer email.
How do we get them ?
I don’t have the email. Can it be resent?
The instruction is to open email. The instruction and the link just keep going around. Why can’t you resend the email you are referring so we can choose the design.
Hi Nikole, please see our update here to pick your designs and complete checkout: https://www.kickstarter.com/projects/cucu/cucu-fresh-stick-on-covers-for-your-bank-cards/posts/2026408
Let us know if you have any questions :)
I have not received my cover either.
Let me go check, i just came back from my holiday trip.
Hi Hank911 we have sent you a message! Thanks
I have not received my covers yet..... can you help?
Hi Samuel, we've just sent it again to your email registered with Kickstarter. Let us know if you don't see it today! Thanks
Just to check i have checked my spam and email, i still never receive it
Hey Frances that’s amazing! We are looking into ways of doing this for the artist designs (no ETA yet) but in the meantime you can use our customizer and add that info in as text anywhere on your uploaded designs.
Already received great comments on my covers! Just one question - will you be creating a specific cover for Amex, as the covers cover up the CVC number on the front of these? (I can remember my number for now, but would be interesting to know).
Thanks for supporting us so early into the campaign Injune! Glad you like them :)
Hey John! Send us a message if your order has not arrived yet. Thanks :)
Anyone in Singapore received theirs? I haven't received mine yet though.
Sorry you experienced this. The Chase Sapphire Reserve card is slightly thicker and so this could have caused it. We've sent you a message
I’m very disappointed with the quality of the CuCu cover.
I’ve had the cover for less than a week. The cover is already peeling near the chip. I’m not sure if it is because the card is a tad thicker, Chase Sapphire Reserve, but regardless I expected it to last longer. I followed every direction in applying the product correctly.
How is your warranty?
You should have received an email about two weeks ago with the subject: "Your CUCU Covers are Ready" (maybe check spam, other folders). In that email is a discount code you can use to select your designs and checkout in the store for free.
If you can't find it just send us a message with the correct email and we'll resend it!
I never received the emails which told me this project was funded so I didn't get to claim my reward of 2 designs from the catalogue. I pledged $9, can you please help me out?
Hi Stephanie, sorry you're experiencing this. Please send an email to firstname.lastname@example.org with the picture you're trying to upload and we will figure it out :)
Just got mine in South Korea. I put them on and even though they are about half a millimeter longer than the cards, they are awesome! Will definitely get more when I get more cards.
How do you get a photo to work? I keep being told it's the wrong size but can't seem to change it!
Woohoo Marcella!! Thanks for all your support throughout the campaign. Hope you enjoy them :)
I got mine today in Australia and they are so cool! Great idea team and very well done!
Sorry for late reply. Thank you for your help.
Hi ac195! Please tap the "?" beside the "Card Type" when selecting your product. This will display a small picture showing the different types of chips.
Please feel free to send us an email email@example.com if you require any more assistance selecting your Card Type.
I'm confused about the ship size.
Please tell me. Thanks
Congratulations on you successful campaign! Can’t wait to get them!
You can delete these questions later btw, can't post to the chat. But, how could I get a dumby card look-a-like when advertising our own CUCU covers for product shots. Lastly, what t-shirt size are you guys!
For retail packaging, what details do you have on what exactly that'll look like?
Congrats you guys! Definitely inspiring. We're excited to get our pieces, going to be a nice fit with our next collection release. However for a future release, I would like to know if you have thought of releasing a sports collection. Can't post a comment on the live btw.
Glad you like it Volga!! We intend on adding a bunch more designs into it over the next week :)
After seeing the collection that's available, I realized 5 covers really wasn't enough. I know lots of people who are gonna love these as tiny gifts. :D
Pretty happy with the Backer Love collection
The minimal and circuit designs are my favorite though
Really cool how in like a week's time you guys made it happen
Hey Vicki!! We share the excitement and can't wait to start delivering :)
For the 10 CUCU Cover pledge, you can upload (1) custom design and get 10 CUCU Covers with that design OR pick 10 different pre-made designs from our catalogue.
Thank you! :)
Hi CUCU! I'm SO SO excited for your card covers! I am planning to use these for our bridesmaids presents :) Just wondering-I pledged for the 10 CUCU covers. Does that mean I can choose multiple pre-made designs, or do I only get 10 of the same designs? Thanks!
Hey Deep thanks a bunch for the idea! We'll keep it in mind for upcoming collections. In the meantime you can upload your own artwork by selecting the Custom CUCU Cover pledge.
Let us know if you have any other questions. Thanks :)
Can there be a design dedicated to some of the most important events that took place in history? Like French Revolution, WW2 etc.
Hi Volga we love that idea! New collections on the way :)
Can there be a kickstarter based cover on artwork?
Like how the app logo is dark blue and a giant green Bubbley K
Nice! Spice them up with some '80s '90s retrogaming nostalgia (without being too clichè - it's better an abstract design than another PacMan/Tetris/YouNameIt - unless it's an original pixel art artwork of course :) )
Cool, I'm going to increase my pledge. I hope to have enough inspiration for the custom design by the moment it will be required to send it to you! (otherwise I hope I can still choose one of the stock design available at the moment)
Keep up with the good work! :)
I knew we were missing something Alessandro!! We'll keep adding new art collections with your feedback :)
With the 5 pack pledge you can select 5 designs from the catalogue. By adding +12$ to your pledge, you get 2 additional CUCU Covers with a custom design that you upload.
But, hey, where's the geeky/nerdy/pixel art collection? :P
Guess I'll have to submit a custom one.
Adding +12$ is going to automatically add 2 extra cards, and 1 custom design, right?
Does this mean I will receive 2 extra cards with that design, or I will be able to just pick that design for a chosen number of cards? (I picked the 5 pack... +2)
Hi Robin, that is definitely possible. Just add the additional amount to your pledge and we will record it in our notes for your order.
Thanks for your pledge! :)
Hi, I have backed for the early bird 5 covers, is it possible to double my pledge to receive 10?