Funded! This project was successfully funded on July 7, 2012.

Update #33

CES2013 Update

Hi Kickstarters,

I know I've been a little difficult to reach of late, and for that I'm sorry...  I haven't forgotten about you, and we have much to announce following a very successful CES2013 for COOKOO!  

Here are a few articles that came-out during the event:

We couldn't have done this without you, our backers, and all of the members of the team are grateful for your support!

While part of team and I were at CES2013, the development team, support team, and fulfillment teams were hard at work testing and tuning the COOKOO App for submission to the App Store, working on the Android app, catching-up with the backlog of questions in our support queues, and shipping the watches.

Reward Shipment Status

We are pleased that almost all of the watches have now been shipped.

What remain to be shipped are the balance of the COOKOO keyfobs (ETA early February due to manufacturing issues encountered with previous batches), the multi-band packs, some rewards for Android backers who had requested we hang-on to their rewards, and a handful of backer rewards that posed issues during shipment due to address issues, etc.  

If you have not yet received your watch by January 21st, 2013, please contact support.cookoowatch.com so that we can track down and resolve your specific situation.  

If you are awaiting a Keyfob or other rewards, please be continue to be patient as we receive and inspect new shipments from our suppliers.  

We should have all backer rewards fulfilled by the end of February, 2013.

iOS App Update

We are happy announce that it has been submitted for app review!  

To recap, here's what you can look forward to in the upcoming release of the COOKOO App:

  • Background operation is stable - no more missed alerts when backgrounded for a long time
  • Connectivity is improved - expect fewer connection drops with further improvements to come in the next version of the iOS.
  • A new alarm feature - you can now set an alarm in the app, and alert the watch when its time to wake-up.
  • A new timer feature  - you can now set a countdown timer and alert the watch.
  • Music control - you can now play and pause your music and skip songs.
  • Warranty registration (in-app) - you can now register your watch for warranty questions, etc.

Plus a few usability and functional enhancements.

We are also actively developing the next version of the app (expect it in February) that will add email and twitter alerts, and multi-language support for our international backers and customers, plus other cool features and enhancements.  Stay tuned!

iOS API Update

We are actively building a new developer portal for your, our developer backers!  This will enable you to login, download the latest APIs, pose questions, get answers, etc.  

This developer portal should be fully setup by the end of January and you, our developer backers, will be the first to receive access along with the access to the BETA version of our APIs.

We apologize for the delay, however, we had to work through the stability and backgrounding issues before sharing the APIs, and now must refactor our APIs to ensure that you get the full benefit of the COOKOO APIs whether running in the foreground or background.

Android App Update

We now have a demo app that supports the ConnecteDevice Protocol!  

This is great news as it lays the foundation for the Android version of the COOKOO App.  

This first app works with the HTC One X phone and will be tested with other select HTC phones.  The Samsung version of the app is also under development, however, it may require a rooted Samsung phone (TBD).

Our current schedule has us releasing a BETA version of the app to backers by the end of February along with an ALPHA version of the API, with immediate enhancements to follow.

What's Next?

In the coming months, we will focus on the next iOS app update, releasing the ALPHA and BETA versions of our Android app to backers, launching the Developer Portal, releasing the next shipment of Keychains, shipping any remaining rewards, and continually improving our operations, customer, and technical support.

As always, we thank you for being with us on this journey!

Peter & the ConnecteDevice team

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Update #32

CES 2013, Android Progress, iOS App and Reward Fulfillment Update

Hello Backers and Customers,

I trust that you have had a happy holiday, and that you are preparing, as we are, for a great 2013!

Despite the holiday, the ConnecteDevice team has been hard at work improving the watch, the apps, our fulfillment process, and our customer support.

CES 2013

We are preparing for our official worldwide launch of the COOKOO Watch at CES2013!  Please come and visit us there!

Android

While the Android challenges have been great, through the help of some of the phone manufacturers we have unlocked the primary issue that was blocking our progress on one of the planned HTC phones. 

This also bodes well for the other phones that we intended to support. 

We will know a lot more in the coming days, so expect another Android update soon.

iOS App Update

We have now root-caused and resolved a backgrounding issue that we had received several reports about.  This issue was leading to missed alerts when the app was backgrounded and that there was no activity for extended periods of time on iOS6.

Our updated app (that also includes music control, an alarm, and a countdown timer) is currently in-test and expected to be submitted to Apple this coming week for app review and we hope that it will be available in the store by the 2nd week of January.

Reward Fulfillment

Watches:  We have now shipped most of the watches to backers.  The last of the backer watches will be received from our supplier and shipped to backers in the 1st and 2nd week of January.

By mid January all backers should have received their watches.

Keychains:  While we have received some keychains and already shipped these to backers the we will not receive the balance until the end January.  Once received, we will immediately ship the remaining keychain rewards to backers.

NOTE:  We will not be holding-up watch shipments for the keychains.

We apologize for the delays, however, we had to ensure that the product met our quality standards, and that you, the backers, would be pleased with the product you received in the end.

Customer Support

We know that many of you have filed customer support tickets and not heard back to us for days, some of you maybe even a week or more.  As you can imagine, with a small team and the flood of shipping questions and address change requests that have come-in, our support team has been completely overwhelmed.

To help improve the response times, we have hired additional support staff and are in the process of training them up on our product and support systems.

Please be patient with them as they get up to speed.

If you are encountering issues with your COOKOO Watch or COOKOO Keychain, please take a look at our FAQ at support.cookoowatch.com.  We have created several instructional videos as well to help you should you run into connectivity issues.

At times, I have personally responded to individual support questions, in particular about technical issues.  For those of you who have heard from me directly, I thank you for your time, especially in helping me to understand your individual experience with the product.  

This direct feedback is instrumental in helping us improve the product and our service.

Thanks again, and I wish you a very Happy New Year and all the best for 2013!

Peter Hauser & the ConnecteDevice team

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Update #31

COOKOO™ - Time to Connect is "Ready for Sale" in the App Store

Hello Backers,

I wanted you to be the first to know!

The COOKOO app is now "Ready for Sale".  It may take another 24hrs for it to be visible in the app store worldwide, but this milestone means that we can (finally) offer the COOKOO watch experience to all iOS5 and iOS6 users with Bluetooth 4.0 capable iPhones and iPads!

For those of you who have already received the watches and are anxiously awaiting the app, here is the link:

https://itunes.apple.com/us/app/cookoo-time-to-connect/id569014243?ls=1&mt=8

For those of you who have not yet received the watch - we will begin bulk shipping watches to backers shortly and will publish another update in the next few days explaining the process that we will be following, and when you can expect to receive yours.

Thank you to all of our backers for your patience and understanding throughout this process.

Thanks,

Peter & the ConnecteDevice team

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Update #30

Letter to our Android backers, customers, and supporters

Dear Android user,

I want to take this opportunity to apologize for the abruptness of the November 13th Kickstarter announcement, to explain the background, and to update you on what we are doing to honor our commitment to provide Android users with the complete COOKOO watch experience.

At the onset of the COOKOO watch project, new Android phones claiming support for Bluetooth 4.0 were being announced and all indications were that these phones would fully support the Bluetooth Low Energy standard and that the APIs provided would be sufficient for app implementers. Our research supported this as the Bluetooth 4.0 chip vendor’s APIs and libraries were already available and seemingly provided the tools needed for successful implementations.

The team has been working since June on the Android app, and while we encountered several challenges resulting from both incomplete and varied Bluetooth 4.0 implementations on multiple phone platforms, we were optimistic that a suitable Android solution was both feasible and imminent.

All of these implementations, however, were based-on the BlueZ Bluetooth 4.0 stack that was common to all Android platforms prior to Android 4.2.

The Android 4.2 release announced on November 13th came without the traditional BlueZ Bluetooth 4.0 stack support in favor of a new Broadcom Bluetooth 4.0 solution . This came as a total surprise to the entire Bluetooth community. While this announcement promises a universal long-term Bluetooth 4.0 solution for Android, it means that our work will need to be redone for the newly released platform. Furthermore, the initial release did not include support for Bluetooth Low Energy:

“Android 4.2 introduces a new Bluetooth stack optimized for use with Android devices. The new Bluetooth stack developed in collaboration between Google and Broadcom replaces the stack based on BlueZ and provides improved compatibility and reliability.” – developer.android.com

We are anxiously awaiting updates to Android that expose the new Bluetooth 4.0 Low Energy functionality promised in this Android release. More information on Bluetooth 4.0 in Android may be found in some of the Samsung , HTC , and Android blogs on the subject.

In the hopes of clarifying to our backers and customers alike the efforts that we have made towards a universal Android solution and to finding short-term phone-specific workarounds for underlying Android issues, I have included a detailed sequence of events after my signature.

Should you have any further questions or are developer who wishes to get involved, please email us at android@cookoowatch.com and we will get back to you as soon as possible.

Our hope is that by reaching out to the developer community we can work together to find the workarounds to support one or more of the existing phone platforms, and once the Android platform supports it, accelerate the development and release of the universal Android COOKOO watch experience.

For those Kickstarter backers who wish to delay the receipt of their watch until an Android solution is released, please email us by November 25th at support@cookoowatch.com and we will hang on to your rewards and ship them at that time.

Thank you for your continued support as we work towards both a short-term and universal long-term Android solution.

We remain committed to providing the complete COOKOO watch experience for Android as soon as the Android platform supports it.

Sincerely,

Peter Hauser
Director
ConnecteDevice Limited

REFERENCES:

http://www.kickstarter.com/projects/cuckoo/cookootm-the-watch-for-the-connected-generation/posts/347989
http://developer.android.com/about/versions/jelly-bean.html
http://www.bluez.org http://www.broadcom.com/press/release.php?id=s721534
http://developer.samsung.com/forum/board/thread/view.do?boardName=GeneralB&messageId=157757 http://olesitune.mine.nu/blelogg/?p=212
http://code.google.com/p/android/issues/detail?id=33371

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Update #29

iOS App and Shipping Update

Hello All,

We are actively building watches now and are awaiting the "official" release of the COOKOO App (iOS) in the App Store before shipping product to backers and end-customers.

Unfortunately, due to the Thanksgiving holiday in the USA we will likely not see the app release to the App Store until the week after Thanksgiving or possibly the first week in December.  We'll keep you posted as watches and keychains begin to make their way to you!

Thanks again for all of your support and once-again, I apologize for the delay.

Peter


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    Thank you for your support. As a backer of our project, we will send you a thank you a post-card expressing our appreciation for your contribution to the project and will keep you up-to date on the latest cookoo™ watch developments.

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    NEW UPDATE June 18, 2012 - ONE COOKOO™ Keychain: Get one (1) of the first COOKOO Keychains from ConnecteDevice™! The keychain comes with a free Android or iOS Connected App™ and free shipping in the USA (add $5 for shipping to Canada and $10 for international shipping). The retail on the keychain will be $39.95 and you will be the first to receive yours in September.  If you already pledged, add this amount to your current pledge and we'll know you want one (1) keychain to be added to your pledge. If you want more than one, simply add a multiple of this amount to your current pledge. For example $46 ($51--Canada, $56--International) for two and $69 ($75--Canada, $79--International) for three keychains.

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    NEW UPDATE July 1, 2012 - WATCH BAND ONLY MULTIPACK: One (1) watchband of each color (Black, Pink, White, and Blue) for your COOKOO™ watch PLUS a tool to help you swap the watch bands yourself. Add this Watch Band Only Multipack to any COOKOO watch order. NOTE: THIS PACK DOES NOT INCLUDE A COOKOO WATCH OR KEYCHAIN. NO ADDITIONAL SHIPPING CHARGES APPLY FOR CANADIAN AND INTERNATIONAL BACKERS.

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    FIRST BACKERS get a special treat! One of the first 250 black on black first edition cookoo™ watches at 50% off MSRP. The watch comes with a free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). The retail on this watch will be $99.95 and you will be the first to receive your watch along with a special thank you note from the team.

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    HOLIDAY SPECIAL: For those who want a unique gift for that special someone this year, we have one brushed stainless on black COOKOO™ watch at 30% off MSRP plus a holiday card signed by the development team. The watch comes with a free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). The retail on this watch will be $99.95 and will ship after the first run of watches have shipped but in-time for the holidays.

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    One black first edition cookoo™ watch in your choice of black on black or brushed stainless on black. The watch comes with a free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). The retail price for this watch will be $99.95 when it hits store shelves this fall.

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    One PINK IS THE NEW BLACK edition cookoo™ watch. The watch comes with a free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). Be first! The retail price for this watch will be $129.95 when it hits store shelves this fall.

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    One blue or white color edition cookoo™ watch. The watch comes with a free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). Be first! The retail price for this watch will be $129.95 when it hits store shelves this fall.

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    NEW UPDATE June 18, 2012 - COOKOO™ DEVELOPER PACK: Get three (3) of the first COOKOO Keychains from ConnecteDevice™ and one (1) black on black COOKOO watch, plus a license to develop a Connected App using the Connected Device Profile™ and API.  The great news is that your keychain will ship in September, so you can start developing while you wait for your watch to ship in November.  Shipping is free in the USA (add $15 for shipping to Canada and $25 for international shipping).  If you have already pledged, add this amount to your current pledge and we'll know you want the developer pack to be added to your pledge.

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    COUPLES PACK: Two (2) cookoo™ watches in your choice of colors (excluding the Kickstarter edition). The couples pack comes with the free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping).

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    One green on black special Kickstarter-edition cookoo™ watch. The watch comes with a free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). This commemorative limited-edition cookoo™ watch is numbered, comes with a certificate of authenticity, will only be available to Kickstarters, and will never be released again.

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    NEW UPDATE June 25, 2012 - COUPLES COMBO PACK: Get two (2) COOKOO™ watches in your choice of colors (excluding the Kickstarter edition) AND four (4) COOKOO keychains. The couples combo pack comes with the free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). The keychains and watches will ship together so Canadian and International backers only need to pay for shipping once.

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    NEW UPDATE June 28, 2012 - KEYCHAIN RETAILER PACK: Twenty (20) COOKOO™ keychains plus five (5) posters and one (1) point of sale display. The KEYCHAIN RETAILER PACK comes with the free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). The displays, posters, and keychains will ship together in September. The keychain will retail at $39.95 this fall. Backers at other levels may add $400 + shipping to their backing level to receive this pack.

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    FRIENDS AND FAMILY PACK: Five (5) cookoo™ watches in your choice of colors (excluding the Kickstarter edition). The family pack comes with the free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping).

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    NEW UPDATE June 25, 2012 - FRIENDS AND FAMILY COMBO PACK: Five (5) COOKOO™ watches in your choice of colors (including up to ONE Kickstarter edition) AND five (5) COOKOO keychains. The family combo pack comes with the free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). The keychains and watches will ship together so Canadian and International backers only need to pay for shipping once.

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    RETAILER PACK: Fifteen (15) cookoo™ watches in your choice of colors (excluding the Kickstarter edition), five (5) posters and one (1) point of sale display. The retailer pack comes with the free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping).

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    NEW UPDATE June 25, 2012 - SMALL DISTRIBUTOR COMBO PACK: Forty (40) COOKOO™ watches in your choice of colors (including ONE Kickstarter edition) and forty (40) COOKOO keychains plus ten (10) posters and three (3) point of sale displays. The small distributor combo pack comes with the free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping). The displays, posters, keychains, and watches will ship together so Canadian and International backers only need to pay for shipping once.

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    NEW UPDATE July 4, 2012 - COOKOO RELEASE PARTY PACK: ONE OF THE FIRST FIVE WATCHES PRODUCED OF EACH COLOR (Black on Black, Brushed Stainless on Black, White, Blue, Pink, and a Kicksterter Edition) directly off the assembly line. You will join us in Hong Kong as we celebrate the release of the COOKOO™ watch. Your trip will include your flight from anywhere in the world, three night's accommodations in Hong Kong, and tickets to the release party with the members of the ConnecteDevice team. We will also include an autographed photo of the founders as you are personally given the watches by Peter. You will also get a video of your watch being packaged on the assembly line so that you can see the whole story behind the watch.

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    DISTRIBUTOR PACK: One hundred (100) cookoo™ watches in your choice of colors (excluding the Kickstarter edition), twenty (20) posters and five (5) point of sale displays. The distributor pack comes with the free Android or iOS app and free shipping in the USA (add $10 for shipping to Canada and $15 for international shipping).

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    COOKOO WATCH PARTNER: Our team will work with your team to create your own, custom Connected Watch app. We will develop the app with you and will help you publish it so that you and your customers can enjoy your own unique experience. The app will work with our cookoo™ watch and other ConnecteDevice™ products.

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