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Stay connected anytime, anywhere with the cookoo watch—the wearable extension of your smartphone that helps manage your connected life.
Created by

Peter Hauser

2,560 backers pledged $305,393 to help bring this project to life.

CRITICAL BACKER UPDATE - Production Update

Dear backers,

This is our most important update yet as we get closer to shipping and fulfilling all of your orders for the COOKOO Watch and COOKOO Keychain. 

As most of you know, I have been here in China for the past 6 weeks now ensuring that the watch and keychain make it into production smoothly.

I am happy to announce that volume production is now (finally) ramping-up and that we anticipate being at full production capacity shortly. Check out the pictures from our production lines...

This process has not been without its challenges, and people know now why they call me Piranha Pete. In fact, I stayed an extra week to ensure that we resolve any issues and that the testing processes were fully qualified and in-place prior to my departure. Nonetheless, some compromises had to be made in order to get the initial apps and product out the door.

Here is where things stand at the moment...

iOS App

The iOS 5 and 6 compatible COOKOO App has been in app review for the past 10 days and we anticipate the successful release to the app store shortly and once released, you will be able to download it from the Apple AppStore worldwide.

For iOS users, the first release of the COOKOO App supports the following features:

  • Connected/disconnected notifications and alarms (e.g. going out of range, etc.)
  • Find my phone / watch
  • Drop pins on a map
  • Snap a picture remotely
  • Check-in on Facebook and be notified of Facebook messages / posts / updates directly on your watch
  • Receive low and critical battery alerts
  • Receive incoming call and missed call alerts
  • Receive calendar alerts and reminders

Due to some current iOS restrictions that are out of our control, receiving an email, alarm, or receiving an SMS on your phone does not yet trigger an alert on your watch.  We anticipate future iOS updates to add support for these alerts and when they do, will integrate them into our app.

While we have been diligently pursuing workarounds, we finally had to launch the first apps with these limitations. The good news, however, is that we've already got plans for our first updates!

1st update:

  • Music control (play/pause and skip functions tied to COMMAND button events)
  • Alarm clock (triggers the watch's alarm alert when the alarm goes off)
  • Countdown timer (triggers the watch's alarm alert when the timer reaches zero)

As soon as iOS support is provided:

  • SMS alerts
  • Email alerts
  • iOS alarm alerts

Furthermore, we are already planning additional features and enhancements in the near future so stay tuned for more updates! We will also continue to seek ways to offer the SMS notifications and will announce that the notification has been added as soon as it is ready.

COOKOO App Release to the App Store:

We anticipate releasing the COOKOO App to the app store in the coming days. We have no reason to believe this will be further delayed but should a delay occur on account of the review process, we will be sure to let you know.

Furthermore, we will be releasing the ConnecteDevice API to backers upon release of the iOS app so that backers can integrate the COOKOO watch experience into their own apps.

Android Update:

The Android app will not be released for the time-being due to technical limitations of the Android platform that are outside of our control (Android support of BT4.0). We are working closely with Google and other interested parties to resolve this as quickly as possible. We will keep backers updated as we learn more. All backers who are Android users will still receive their COOKOO watches within the same shipment schedules, unless otherwise requested.

Connected System Battery Life:

We had to make some tough decisions in the past few weeks in order to ensure that the watch would have the longest possible battery life while still offering a great user experience when used daily. In order to ensure that users "feel" the vibration, we had to increase the vibrator current. We also had to speed-up the connection interval to improve the reliability of the connection. Both of these changes impact battery life but improve the overall user experience.

Of course, battery life will vary greatly depending on the number of notifications received, and how frequently users experience disconnection and reconnection events (e.g. walk away from their phones).

Shipping Keychains and Watches in November:

We will begin shipping the watches and keychains very soon with the first shipments leaving Hong Kong next week Monday (November 19th) and are committed to fulfilling all orders before the holidays. Kickstarter first-backer watches are our top priority while all other rewards will be shipped in the 2nd, 3rd or 4th phases, dependent on production schedules, configurations, and such.

Thank you all for supporting us, for helping us get this far, and for your patience and understanding as we roll-out the first COOKOO watches to the world. The entire COOKOO team is committed to offering you, the backers, and our customers, the best possible COOKOO connected watch experience.

Thank you,

Peter and the COOKOO team

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Comments

    1. Creator Peter Murárik on August 8, 2013

      @Peter
      Hi-My NOKIA Lumia 920 (WP8) already support Bluethoot 4.0
      It will be connected Cookoo watch?
      Thanks.

    2. Creator Johan on December 9, 2012

      So did anyone get a shipping notice?

    3. Creator Johan on December 5, 2012

      Are we going to get an email with tracking? I've been having a very bad time with things getting lost recently.

      How do we also verify our shipping address?

    4. Creator Jake on November 18, 2012

      Yeah, not at all happy about this either. Focus less on iOS and more on finding ways to make this work with Android. It owns over 50% of the market share in the US and a bit more than that worldwide.. yet you're spending the time getting thru the iOS Appstore approval process?

      I'd take diminished battery lifetime as a concession for having this work with Android.. because it's completely worthless to me otherwise.

      Really wish you guys had been a little more straightforward with this at the beginning. To be honest, I'm feeling a little like I got scammed here.. and I know I'm not alone in that. I can tell you that I certainly wouldn't have backed this product if I knew it was going to be iOS-only on release.

      At the very least, provide a timeline. It really sucks waiting months for something only to find out as they go into production that I dropped cash on a product I can't even use.

    5. Creator Peter Hauser on November 16, 2012

      @All - some interesting new news on the Android Bluetooth 4.0 front. Stay tuned for the technical update...
      http://www.broadcom.com/press/release.php

    6. Creator Peter Hauser on November 15, 2012

      @Android users - as noted - I will be posting an update just for you with both a technical description of what we have accomplished to-date, what is still to be done, and where the underlying technical issues lie that have yet to be resolved, along with a call to action for Android users who may be able to assist in resolving them. Once the underlying Bluetooth 4.0 issues has been resolved, we see no issue at this time in delivering the full experience promised at the onset of the project.
      @Dirk - we are committed as before to offering the full experience (SMS, email, etc.) to all of our users both Android and iOS, with the goal of adding Windows Phone 8 as well. As members of the iOS developer community we cannot comment on what may or may not be coming in future releases of the iOS.
      @Yiangos - with respect to the Kickstarter edition watch - we clarified early in the project to backers that 1000 such watches would be built (due to factory minimum order quantities) and that we would make them available in our store to Kickstarter backers only (e.g. those who have backed one or more Kickstarter projects). We also clarified that some proceeds from the sale of each watch go to sponsoring other Kickstarter projects. Thanks for pointing out the inconsistency in the messaging on the store however, and we will clarify this in our store listing and messaging, and ensure that we apply the criteria universally and correctly.
      @Joshua, pzboyz, and Mr. Shantyboat and all who have sent messages of encouragement or stepped-in when I was unable to respond to questions yet due to travel etc. - thank you for your continued support.

    7. Creator DirkZ on November 15, 2012

      @Peter;

      "Due to some current iOS restrictions that are out of our control, receiving an email, alarm, or receiving an SMS on your phone does not yet trigger an alert on your watch..."

      Are these features already announced to come in future iOS updates? Or is this still unclear by you and will you add them to the app IF apple will support them in future?

    8. Creator Yiangos Stylianou on November 14, 2012

      i was under the impression that the green on black Kickstarter edition will only be available for Kickstarters and yet on your website you have the a watch with code CD-COOKOO-KICKSTARTER-01 for sale. is the difference only that it is numbered?

    9. Creator Joshua Giglio on November 14, 2012

      Everyone needs to calm down. You're acting like Peter said he's scrapping the connectivity all together and all we'll be getting is a watch that just tells time. Sure, it stinks that delivery is slipping, but isn't this the nature of progression from prototype to production? We get the watch at a discounted price and if you're not willing to take the risk you should have never backed in the first place and just wait till it's mass produced and buy it at its full retail value. Software issues is the easy part to fix, since they can do it remotely and fix all the watches at once. I'm just happy there's no hardware issues at the moment, since that is much more costly and it will require us to send the watches back for repair.

      At the end of the day, all I want is a product that functions as promised and until he fails to deliver that, I have no problem backing this project @ the discounted price.

    10. Creator pzboyz on November 14, 2012

      @Stephen. The reason for using single mode BT4 on Cookoo, compared to dual mode BT4.0 as Pebble does, is so that the battery life of Cookoo can be measured in many months rather than a few weeks.

      And the fact that Android is open, means companies have added their own various ways of adding API's for Bluetooth to their phones and they have been done in different ways. Some phones from the same company even have different API's.

    11. Creator Mr. Shantyboat on November 14, 2012

      Thanks Peter. I look forward to getting my watch. Throughout this process you have been a very good communicator.. and have clearly worked hard. There are a lot of people who are happily looking forward to this watch... and... I feel certain that the Android folks will be taken care of. Thank you.

    12. Creator Bryan Bell on November 13, 2012

      so dissapointing..very weary of kickstarter now. OH BTW THE MAIN FUNCTIONALITY DOESNT WORK SO ITS JUST A BIG ASS WATCH NOW.

    13. Creator Eric Yew on November 13, 2012

      I'm sure there must be away for the app to tap into Android and allow it to talk to the watch. The watch will seriously be pointless for me without Android support. Root level hack maybe? Android is open source after all..

    14. Creator Peter Hauser on November 13, 2012

      @All - I can assure you that any delay in announcing app limitations was not intended in any way to mislead backers nor any of our customers. This is a new, innovative product based on cutting-edge Bluetooth 4.0 technology and we have been resolving technical issues throughout the entire project. We did not feel that it would be beneficial to backers to share each and every issue that we encountered and had to overcome as it just creates additional support work for our small development team, and have instead been working through the issues methodically. Now that the hardware was nearing production readiness, our team had to either ship with these limitations or delay the entire project. We opted to ship. Our goal from the onset and still now has been to ship a great watch with support for all of the features (including email and SMS) on both platforms. As for the technical limitations announced yesterday - these were beyond our control and were not evident at the onset of the project or were deemed to be resolvable within the development schedule. We remain committed to resolving these and to shipping app updates as soon as we do.
      @David - the watch still functions as a watch regardless of whether it is connected to an app, but notifications require a connected app to be present.
      @All - I will post a technical update explaining the Android Bluetooth 4.0 situation in detail. For those interested in the deeper technical discussion, this will help explain the challenges and what has been attempted to overcome them. Hopefully this will clear the air and help refocus the passion that we share for creating a great COOKOO experience with the Android platform on a solution for the current issues.
      @Court Campion - the Pebble and Metawatch (and others) use classic Bluetooth technology to support connectivity with the mobile phone and thus require frequent recharging.

    15. Creator David Vo on November 13, 2012

      I am confused how difficult Android support could be. Like others have said, Android is many times more open than iOS. I have a Motorola MOTOACTV sports watch and it can talk to an app on my Android phone just fine. It can display weather, SMS (text messages), etc.

    16. Creator David Vo on November 13, 2012

      Sorry if this was answered before but is this watch completely worthless without the companion mobile app? I am an Android user and thought that Android support was a given. I want my watch but not if it's a paperweight.

    17. Creator Court Campion on November 13, 2012

      Why is it that Pebble has demonstrated both texts and email coming from an iOS device over bluetooth but you guys can't get it figured out?

      Please add me to the list of those curious about refunds. From what I've seen so far I am just let down.

    18. Creator Varun Nangia on November 13, 2012

      I see you dodged all the questions about possible refunds.

      Please, stop with the self-aggrandizement (really, "piranha"?) and answer our requests. This is really not acceptable.

    19. Creator Peter Hauser on November 13, 2012

      @All - You do not need to upgrade your firmware in order to support future apps and notifications.  The COOKOO Watch is designed to receive all of the notifications listed in my last comment and will be able to receive them as soon as we have released the respective notification's support in our apps.  
      We had to decide whether to ship now, or delay shipment until the phone OS limitations could all be resolved or worked-around.  We opted to ship now and update the apps quickly to add support for additional notifications as soon as the support has been thoroughly tested.

      @Android users - We really appreciate the Android community's offer to help find a solution to the Bluetooth 4.0 limitations we are encountering and will craft a more technical brief to developers via the developer sites and forums (with a link in an update on Kickstarter) for those who may be able to assist in finding workarounds and resolutions.

    20. Creator Stephen Piercey on November 13, 2012

      Glad I only put in at the lower funding for this then. Giant paperweight. The main functionality for me, and I assume most users, was the SMS and email alert. I doubt I'd even be able to sell it off to an iOS user at this point, especially since the market will be flooded with people who don't want it anymore.

      This just seems like a joke and poor planning on your part, Peter. What is available for each system is clearly defined. Hell, Android's system is much more open then iOS' to begin with, why is it that you needed to go with BT4 anyway? Just to be on the newest version, just to say you are? Is there something specific in BT4 that you needed for this watch? I'm a developer myself but haven't used bluetooth since the initial iPhone, I had 0 trouble sending any data that I needed between devices and in the worst cases I would send formatted strings that could be parsed and turned into anything on the other device. Was this option not available to you? You couldn't just send a string that says "email" and have the watch recognize that? Seems like the easiest thing to do to me, and doesn't require the newest versions of bluetooth to accomplish.

      Great idea, just the wrong man for the execution.

    21. Creator pzboyz on November 13, 2012

      @Yiangos, cookoo was always a single mode BT4.0 device which could never talk to a 3.0 device.

    22. Creator Court Campion on November 13, 2012

      Haha the only reason I bought a Cookoo is for SMS, email and alerts. Now I'm being old those wont work. I knew the SMS thing but still. Oh well. Another kickstarter purchase that will see no use.

    23. Creator Will Hahn on November 13, 2012

      Wonderful. On the same day I upgrade to a Nexus 4, you announce that you won't be supporting Android for the time being.

    24. Creator Jeffrey Thomas on November 13, 2012

      If we need to change the mailing address we previously provided, how do we best do so? I've just recently moved and definitely don't want to miss out on the watch. Thanks!

    25. Creator Norris Pyle on November 13, 2012

      Will you be providing an email update with tracking information when watch has shipped? Just curious to know how I'll know when my ships--and would like to be able to track.

    26. Creator Yiangos Stylianou on November 13, 2012

      what happens if my watch has only Bluetooth 3.0?
      will the watch still be usable?

    27. Creator Yiangos Stylianou on November 13, 2012

      @peter unfortunately android updates, even for newer phone take a long time for them to come out,
      in other words the watch will be pretty damn useless for most android users.
      never the less i am still waiting with excitement for mine to come and feel that your are doing your best to deliver what you have promised.
      do you have a timeline for delivery for the Kickstarter edition watch?

    28. Creator Eric Falsken on November 13, 2012

      To those missing email notifications, use the GMail app, and the notifications will work fine. It's just the built-in mail app that won't work, for now.

    29. Creator Jaan Hua on November 13, 2012

      Hmm... Really quite disappointed. Lucky I still keep my 4s as backup. SGS S3 useless it then :(

      If SMS notification doesn't work, how bout whatapps??

    30. Creator Michael Gardner on November 13, 2012

      As an iOS customer, I'm disappointed to find out NOW that email alerts are not currently being supported. I understood about not being able to receive SMS alerts, but one of the key features you make in the video is about receiving email alerts...

      While it's too late for me to back out of my commitment to this product, I will think twice about supporting future endeavors....

      mG

    31. Creator pzboyz on November 13, 2012

      Peter, what provision has been made to allow users to perform firmware updates on the Cookoo watch if that is required in the future to make the device work with Android devices?

      Peter wrote: " Unfortunately, we were misled by the claimed support in the recently launched phones ..."

      Well no, you made the mistake that the API you require for the your Applications to work would be there, the phone makers purely claimed they have included BT 4.0 chips, that was all.

      Going forward Cookoo should concentrate on using the Broadcom API's, they have a large market share for phones with BT 4.0, maybe the BlueZ support will better by then.

    32. Creator Bryan Bell on November 13, 2012

      So couldnt you have actually checked to make sure ios and android were actually capable of those features? No sms alerts is lame and i doubt you know of workarounds.

    33. Creator William B Cross on November 13, 2012

      Give me a break. If it won't work with Android, it is pointless for me. Unless you can define when it will work on Android with a timeframe that is not ridiculous, don't send the watch, send the REFUND. Stop spending money of Android backers. REFUND. That is as respectfully and considerate as I can express my thoughts.

    34. Creator Darcy on November 13, 2012

      Peter - With this update I really suggest you update your website and be very clear about the lack of Android support as well as SMS/Email alerts (which would be my personal main use for this product). Not having that support/functionality is a HUGE disappointment, and while it's appreciated that you keep us in the loop, these sorts of things should be very clear on your site for people pre-ordering as in it's current state it's misleading. I'm excited to see what becomes of this project but it seems every update is just another "we are ready to ship soon" or excuse for some other feature not being available...not trying to be harsh, just saying what I'm sure is on everyone's mind.

    35. Creator Robert Lewis on November 13, 2012

      I am an Android user, and would prefer not to receive the unit at all until further developments are made with the app. I too would have never backed you, Peter, had I known. But hey, everyone here needs to realize that when you invest in an entity it is a crapshoot; sometimes it's just a bad bet. Perhaps that sometimes applies here.

    36. Creator Eric J Winston on November 13, 2012

      Why can you not add suport for Bluetooth 2.1 like the Meta. I pledge $500 based on you telling me it would run Android. It is unacceptable to come out right before the product launch and tell a large percentage of your supporters they get a great watch that does nothing!. You guys need to either decide to refund money or come up with a reason that we should still suport you. I do not want watches that will sit in there boxes until you get around to figuring this out.

    37. Creator Jacey Lim on November 13, 2012

      Peter, I definitely agree with Varun here. Not only is this extremely disappointing at this point in time since we were promised November delivery. I'd rather have a refund or at least an option to delay shipment if a refund is not possible. I believe a huge majority of us backers are big tech consumers and we know that given several months there may be future updates made to the production of the watch thus us Android users will have the most updated watch at time of shipment and of course with the best compatibility of Android. Please think about giving this option. I believe this option is very easily achieved by requesting backers to notify you through kickstarter.

    38. Creator Paul M. Branson on November 13, 2012

      Peter, I'm yet another disappointed Android user. What do you mean "without resetting expectations?" How is it not resetting my expectations when the smart watch is just a normal watch due to the utter lack of an app for Android users. The Cuckoo has gone from smart watch to just a bulky watch, that's about as big as a reset as can be. Without an app of even limited initial functionality and some timeline for improvement, I have no desire to own your product. Please let me know if you will be able to offer refunds as I don't need or want another "dumb" watch, regardless of its potential capabilities).

    39. Creator Peter on November 13, 2012

      Peter, add me to the list of disappointed Android users.

      As others have said below, some indication of the exact problem and Google defect report would be helpful so we can bump it up the priority list or perhaps allow others to help with a workaround.

    40. Creator Nathan Scott on November 13, 2012

      @AngryAndroidUsers

      Deal with it.

    41. Creator Varun Nangia on November 13, 2012

      Peter, this hasn't just made me upset about pledging at the tier I did, but also made me question my commitment to finding and supporting interesting projects on Kickstarter. The watch and the keychain are both useless without the app. For those of us who bought phones specifically with BT4.0 support, to tell us this late in the game the device is going to be an expensive paperweight reflects some pretty awful communication skills. As Kristian below noted, even if the update ships today with the Nexus line, the updates may never filter to the GS3 and other devices because of manufacturer and carrier delays.

      Given this, you should at least broach the topic of offering refunds for those who can't use the device.

      (And no, switching to an iOS device is out of the question, even if the project was buying and sending them.)

    42. Creator Peter Hauser on November 13, 2012

      @All Android Users - I share your disappointment at the current state of the support for Bluetooth 4.0 in the first generation "Bluetooth 4.0 enabled" Android phones. Unfortunately, we were misled by the claimed support in the recently launched phones, and have been working with both the manufacturers and Android and Bluetooth experts alike to resolve the issues we have encountered. I can assure you that we will continue to seek workarounds for these limitations with the same vigor as we have every other obstacle in this project, but at this time, with watches nearing delivery, we simply could not ship product to you, our backers, without resetting expectations, nor delay shipment of the watches to iOS backers on account of an Android issue. We believe that a workaround exists and once found, will immediately publish the Android app and are sorry to disappoint you by not having an app available at this time.

      @iOS users - We appreciate and share your disappointment as well at not being able to ship with SMS and email notification support at launch. We announced early-on that there may be limitations with SMS notifications, and still plan on shipping workarounds in the interim, however, the ideal solution - integrated email and SMS support - is dependent upon iOS support.

      @All - please note that all hardware comes with support for the following notifications:

      * Simple alerts (single beep)
      * SMS / MMS
      * Email
      * Voicemail
      * News
      * Calendar / Schedule alerts
      * Incoming calls
      * High priority alerts
      * Missed calls
      * Instant messages
      * Alarms
      * Low and critical battery

      These are exposed via the "Features" screen in the COOKOO App. In time, all of these alerts will be made available through apps (both our own and those of others) in iOS, Android, and Windows Phone 8.

      As there are dependencies on the phone OSs, behaviors between phone platforms will vary.

      We are committed to you, the backers, and will find workarounds, create new experience, and enhance existing experiences with each new app update and on each new phone OS.

      Thank you again for your understanding, and we look forward to shipping you your watches soon.

      - Peter

      p.s. for those who wish to delay shipment of their watches on account of the Android app not being available yet, we are investigating best options and will respond with another update.

    43. Creator Miles on November 13, 2012

      @Peter Just be open with the EXACT issues you are having - you'll be blown away by how much help and support you'd get from the community simply by opening yourself up in this way.. If you're struggling with notification intents or any other item, then SAY SO. Help will surely be given.

    44. Creator Kristian Aasgård on November 13, 2012

      "or an update provided by Google"

      Unless you have a Nexus phone you might not get any updates from Google at all, or it could take several months after Google releases the update. This is not looking very promising, and I doubt I would've pledged at the current tier if I knew our new Android phones (among the ones listed as supported) won't work with the watch.

    45. Creator Jeremy on November 13, 2012

      That's a huge blow for Android users.

      Have you raised a defect at http://code.google.com/p/android/issues/list… or is there an existing defect? Please provide the details and we can star up the defect so that we can up-star to help the issue get prioritised.

    46. Creator Miles on November 13, 2012

      Unfortunately, I have to say this is what I expected. The vague descriptions of the software capabilities right from the start of the project set off alarm bells, and I have to be honest and say I think I was right on this one, although not having the Android portion working baffles me - Android's notification system is MUCH more open than on iOS, it should be a piece of cake to do (ref: Pebble). I guess I'm more disappointed that you weren't clearer from the start Peter on EXACTLY what you had figured out before launching.. You should have KNOWN what was supported on each system and if you were going to have issues with the software. The pebble guys knew and were transparent, rather than dumping it their users last second. I'm ok because I only went for the keychain, so i'm not too fussed, but your larger backers deserve that transparency. I DO thank you for your hard work and for bringing the project to life - I'd just like to see more honesty and transparency in the future :) just friendly criticism, nothing more :) cheers!

    47. Creator X to the M on November 13, 2012

      Really excited for this paperweight to arrive...my android will be thrilled.

    48. Creator Dane Stokes on November 13, 2012

      Is there a way I can find out which shipment phase I am in so I can roughly figure out my Shipment and receiving date

      Thanks

    49. Creator Will Johnston on November 13, 2012

      Thanks for the updates but very disappointing to hear about the Android app. How can I get the delivery delayed until the software is sorted? Don't really want to sit with something I cannot use. Hope you can get it sorted soon - good luck!

    50. Creator raghucares on November 13, 2012

      I am very much disappointed too. The plan was to show off the watch as soon as it's been received and now I will have hard time explaining to people what it actually does (when it's not doing anything). Hopefully it will be out by the end of the month or at least for Christmas! Good luck bro!