Wave 1 Raptors Shipping has Begun- PLEASE READ!
Wave 1 Raptors have Arrived and Fulfillment has commenced!
I just wanted to let everyone know that the Wave 1 raptors have indeed arrived at the New Jersey Fulfillrite warehouse and the first shipments went out yesterday to the tune of over 1200 packages! But there are still many more to go out...
Please Check Your Address on BackerKit
After shipping began yesterday, I heard from a few backers who'd missed the previous update and unfortunately had their reward shipped to their old address. I know mentioning this now may seem too little too late for some, but I was under the impression that BackerKit emails Kickstarter update alerts to everyone who's placed an order, so I apologize to those who may not have received that email. I've tested the system myself and it seems to work, but I see now that this may not work for everyone so moving forward I will also send a private group message as well. My sincere apologies to those that I was not able to reach in time and I will do all I can to assist in correcting the issue.
How do I know if my order has shipped?
For those who's rewards shipped yesterday, you would have received an email confirmation with a tracking number.
If you would like to change your address for this wave or for the one in May, please message me as soon as possible. To allow people time to check and edit their addresses, I am holding off on the remainder of fulfillment until Monday, March 19th.
Split Shipping Error
Some of the people who ordered the Accessory Packs, Nestlings, and/or Build-a-Raptors have accidentally had their orders split for the Wave 1 raptors. I just want those people to know that this was unexpected and it happened automatically as a result of having your address already confirmed in BackerKit for the previous shipment. For those who also ordered Wave 2 items, those will still ship in May as planned.
That's all for this brief update. Please allow a little extra time for me to respond to your messages as I have been receiving a lot lately, but I will get back to each and everyone of you as soon as I can. Thanks everyone!!