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Victorian era, fantasy action role-playing from the lead gameplay designer of TITAN QUEST!
Victorian era, fantasy action role-playing from the lead gameplay designer of TITAN QUEST!
12,457 backers pledged $537,515 to help bring this project to life.

Deadline for Address Corrections for Physical Copies

Posted by Crate Entertainment (Creator)
18 likes

At this point, we expect that all Physical Copies of the game have been shipped out and arrived at their destination. We hope everyone that backed Grim Dawn to receive a physical copy enjoys the extra goodies!

Important info below if you backed the Kickstarter to receive a Physical copy ($100 tier and up)

We have received a few emails regarding recent address changes. Those of you that contacted us will be receiving a copy sent to the correct updated address, if you have not received it already.

If however you have not notified us of an address change yet, please do so as soon as possible. We ask that all corrections be submitted by 02/19/2018, 3 weeks from today's update. Thank you.

If your shipping address had changed and you did not receive your physical copy, please contact us as soon as possible at salessupport@crateentertainment.com with your old/new address and the email you used to back the Kickstarter and we'll look into getting your copy to your current address.

If you originally backed on the website and upgraded to a Kickstarter tier that includes a Physical Copy, but were never asked to provide a shipping address, we had a thread on this a while back, which you can read here. If you are in this situation, please follow the instructions in that thread and get back to us as soon as possible.

We thank you again for backing Grim Dawn all those years ago and hope you enjoy what's still to come, including the last and final item from the Kickstarter, the Crate Story, which is actively in the works.

-Arthur and the Crate Team

P.S. Please note that the physical copies of the game do not include the map or poster. Those have been shipped separately back in 2016. The copies also do not include the soundtrack, which was delivered digitally via Humble (the same place you received your game key(s)).

Hunter J Smith, GeneralEcks, and 16 more people like this update.

Comments

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    1. Missing avatar

      Nikola Djambazov on

      I've emailed by bit. Thanks, Crate Team! ^_^

    2. garkham
      Superbacker
      on

      My box has been altered during transport although it was pretty well packaged. I'm so deeply sad. :'(

      Thanks for this awesome game and box anyway !

    3. Jeremie Lariviere
      Superbacker
      on

      appreciate the update; and thanks for the continued work updating the game!

    4. Billy Gilmore on

      Are there any physical copies left for purchase if you had backed at a Digital only tier?