Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
When are physical rewards shipping?
@magicpink - If you cannot claim a Crucilbe key at https://www.humblebundle.com/home/purchases > Grim Dawn then contact Humble Support at https://support.humblebundle.com/hc/en-us/requests/new
@Nick Hanson - The Loyalist DLC was only for sale. As a KS backer you find the equivalent for your tier at the above purchases link.
I never got a key for the Crucible DLC in my Humble account. So however that was supposed to work; it didn't.
When can we expect to receive our Physical box ?
I'm not sure if every backer got the Crucible DLC for free, but I did (I backed at $45 level). I have 200+ hours in the game (not including pre-release) and enjoying it very much. Here's to the expansion! (whenever it is released)
Found the paper map after looking around a bit. Forgot I received it. And I don't think the $100 tier gets a poster. So false alarm.
I'm confused on whether or not I should have received a map and/or poster. The last update says these were sent to the $100 tier and above. I've received nothing, but the $100 rewards description only mentions a small map or poster. Should I have received something already? If so, I have not. Thanks.
Is the Loyalist DLC going to be coming for the KS backers or do we need to buy that?
I pledged the game: how I can have a Steam key, please?
I too would like some info about the physical stuff. Thanks.
Any info about shipping the physical stuff?
I backed at the $78 pledge
Which was supposed to include the First expansion...Has that came out?? because the update says everyone is getting the crucible DLC thus the expansion must be something else right?
PS i'm not asking because so time, I'm just curious about what is what.
Confused about how I get Crucible key, went to Humble page but Grim Dawn not showing up in Library, purchases, keys or anywhere and I've been a backer since the start.
@Lars-Henrik Henriksson: thank you sir, you finished my 2 days of angry search for the key.
for all the people that still wait for their keys (because a kickstarter email told them that humble will send it to you), scroll down to Lars' comment.
humble will not send it to you, you have to kind of re-redeem your keys.
there you will find your DLC key.
Even with the key which I doubt worked, how do I play the new DLC? no where to be seen on the main menu.
Please help!!!! :)
Appears I have no keys on the Humble store for the crucible. Unable to generate a key etc (same trouble others appear to be having, no option to resend or re-apply either).
I have the tier for 2 copies + expansion...not sure if that makes a difference
@Lars-Henrik Henriksson Did what you said, but the whole 'Apply for Keys again' thing doesnt exist.
@Lars-Henrik Henriksson - That worked for me, thanks pal.
A Fix for those that did not receive DRUNKEN DLC and CRUCIBAL. In HumbleStore. Click on your name -> Purchases -> Click on Grim Dawn Digital Release -> Apply for the Keys again.
If it worked. You are welcome!
Apparently, Only one person of the Coop keys got the Drunken Master DLC and the Crucibal DLC!!!
I also had the Co-op pledge. But only 1 got the DLC! Fix it please.
I cant find my DLC, can anyone help? I backed the $48 tier.
@Zewks Figured it out!
When you go to the key page for the original purchase, it will only list the original game KEY. However, at the top, it will have an option to choose steam or gog to generate a key (even though it already lists it). Click steam or gog (whichever you originally picked) and have it generate again. The DLC key should now show up along with the original game key.
I cant find the keys for the DLC. when i search my humble account i only find the old steam keys.. I pledged for the co-op pack with 2 keys.
For those looking for the Key be sure and use the search. I tend to sort by most recent but apparently that still groups by puchase, so Grim Dawn is way at the back of the recent list.
I don't see a Humble Bundle Crucible key either
I checked my Humble Bundle account. I do not see any new key for Crucible DLC. Just the old key for Grim Dawn which I had used in steam. So who do I contact to get the Crucible DLC key?
I just checked my Humble Bundle account and found my DLC key and activated on GOG. Thanks madGamer and Crate.
I, how we get the crucible dlc? i back the two games + expansion but i didnt receibe the free keys. how we get it? @Jalister i think this dlc is free for all backers and is not the expansion yet.
Crucible released on GOG. For those of us that pledged for the expansion, am I correct in thinking Crucible is NOT the expansion?
Installed game via Steam and have been enjoying it, I can't figure out how to get the Wig/Kickstarter items. When I talk to the guy by the gate in town, he just has a default text. Is there some code I'm supposed to enter after installing the game?
I rarely stop by, but wanted an update on of the Boxed Edition?
Got my posters, and they look great.
Just wish there weren't some gigantic creases on the map. Someone folded it into quarters and then rolled it to put in the tube. And when I say "folded", think taking a piece of paper, folding it, and running your nail to ensure it was folded over. It damaged the art work on the front of the poster where the creases are. I mean, come on, the map could have been rolled and stuffed in. The bigger one was, and there was more than enough room.
Quite disappointed. The quality of the art is awesome, it's the lack of care in the shipping that saddens me.
When I backed this game I had NO idea it was going to be so beatiful and grand (and bug free, for me at least). 60 hours in, I must say it's one of the most entertaining and visually satisifying games I've ever played. Thank you, Crate Entertainment!
Sent a message to Crate with no response so trying here. I received my backer poster in the mail and it is damaged. Looks like it was caught in the machine feeding the poster and there is a ribbed tear/fold throughout most of the poster. Looking to have it replaced. Please respond to my message.
Hi, had significant email problems which I've just now resolved. Have not received a Steam key for my pledge - could this be (re)sent please? Thanks, looking forward to playing the game! :)
Clicking the 'View Pledge -> Survey' tab shows nothing. Rewards shows the correct data.
there is no survey tab for me. how is that possible?
To find the survey click on 'view pledge' and there's a tab that says 'survey' :)
Same here. Not sure where this survey is to fill out.
So it's been a while where would I go to verify that I filled out an address survey
I finally got to start the single player campaign last night. I only played a pre-release version a long time ago just to get a glimpse of how it was looking. I'm enjoying Grim Dawn a lot, and I expect to do a lot of experimentation with the various talent options and all the skills.
I haven't tried the multiplayer yet, so I can't comment on it or Galaxy yet. I don't have Galaxy installed either.
Could we consider download from humble store? I would prefer that since we also have the statement there earlier.
"When the game is released, you'll find it available to download right here!"
There's an issue here. GOG version is not drm-free as it require Galaxy to access multiplayer. That was never stated before as most believed you'll have your own client on release.
Download the full game upon release, direct from us, DRM free or also via Steam and other distribution sites.
That's what was stated.
I'm not sure where to contact you about this, so I'm just gonna try random places - I am a backer at the 32$ level. I've received two "installation keys" early on in the campaign (The email from firstname.lastname@example.org is dated June 2nd 2012), but I only have 1 steam key for some reason when I should have two?
How do I get about getting my second key?
Any possibility to download from humble store?
278 hours played and still having fun. What an outstanding job you and your team have done. I will keep my eyes out for any more products from Crate. Thanks so much for this game.
Tobias, you don't have to ask for a GOG key, but if you want one, you have to exchange your Steam key for a GOG key, unless you baked for 2 keys (and you can exchange one key to have one of each if you want).
So I'm a bit confused. To be honest I haven't been following the updates lately. I had Grim Dawn in my Steam library for a long time (beta). It will automatically be upgraded to the full game, will it not? Do I still need to contact Humble for the DLC keys?
I'll be posting an update tomorrow explaining the situation with GOG / Humble and why keys aren't out yet. They were supposed to be delivered on Thursday, ahead of the GOG release but a series of problems and a medical emergency prevented that. I'm hoping they'll go out Monday or Tuesday. I'm really sorry about this delay and frustrated by it myself. Hopefully I'll have more information about when keys will go out Monday once I hear back from Humble - or better yet, its possible they may go out Monday.