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So it has been 5 days, still no message or email. I never received this product. No download key, no email, nothing.
I have never received anything from this Kickstarter
I too never received my invite :( Would love to get my steam key if possible.
I must have misplaced my invite or never received it. I just noticed it was in early access, so would be great if I could be sent instructions on how to receive rewards.
i just went over my not delivered projects on kickstarter and this time i decided to write something on this one...
it is a shame! you promised a version for linux, yet there is none. this is false advertising.
We've looked into the issue and have sent you an email. Please check your inbox. Thank you for contacting us!
I need help accessing my rewards, I have no received anything. Please help
Thank you, ben mat! We hope you like the new updates coming soon :D
Just wanted to say that I am having fun playing the game.
We're sorry for the delay. Behind the scenes we've run into a few unexpected issues, and we are working hard to get this issue resolved. We hope that we can earn back your trust once we get through these growing pains as a new indie start-up.
yeah.. next week... never mind... not interested anymore...
We're currently working out some bugs related to implementing the Linux update, so it may be some time, but we're working as fast as we can to remedy this situation! We're not exactly sure when we will have everything fixed, but we're hoping in the next week or so if everything goes to plan.
and the next update will be when?
After we read your comment, I want to let you know that we have a plan to release the Linux version of Iron Tides in our next update. Stay tuned, and thanks again for your comment.
I understand your disposition -- and we are working towards a Linux version as quickly as possible. Iron Tides is currently available for PC/Mac, and we are steadily pushing content to the game (it's coming along nicely!). We'll have further details updated to our page, and I'll personally PM you when a Linux version is ready.
For now, thank you for your patience.
still nothing for linux... this is really disappointing...
Thanks for your feedback, Dimitri! We'll look into that. Please feel free to submit any suggestions or feedback to the Steam discussion board for Iron Tides: http://steamcommunity.com/app/609410/discussions/
Started to play the game and its awesome aside from the skill tree unlock mechanic. You need to put a point in every skill to unlock the next. It kinda limits your build options
We have been busy working with our community and ironing out some technical issues as well as working on some basic features before moving on to building and testing a Linux build for players to try out.
We should have a Linux build by the end of August. Thanks for your patience!
so.. where i can i find the promised linux version on steam?
Hello g047br41n. We are looking into this problem of incorrect keys, and we apologize for any inconvenience we may be causing.
Anyone who has received the wrong key, please let us know at email@example.com, and we will find your proper key from our records. So far we have been able to respond and get your proper keys within 24 hours or less.
Hello Julia Sprague. We're sorry about that! Streaming is absolutely allowed, and very much encouraged! We will fix the errors on the webpage to ensure that this does not happen again.
Thank you for your patience, all, and for supporting our project.
I have a similar problem. I just received a key and it says it is already being used by a different account.
There's a page on the website about streaming, but the page goes nowhere. Is it ok to stream the early access game?
Anyone who receives a key that does not work, please send an email to firstname.lastname@example.org and we will rectify the situation asap.
Just wait a bit. I am sure Crash Wave Games will look into their Database and verify your Information and then get back to you.
In my case it seem like I have got a Key a couple of months ago provided but never used it till earlier today so they assumed that the Key was still free and therefore gave it to someone else meanwhile :D
Something like that can always happen but it still did suprised me when Steam showed me the Key already in use also I had never touched it once.
I used the Steam Tool to contact the User that got meanwhile my Key and I`m pretty sure that someone might have got earlier todays therefore a suprising message from Steam that ask them from where they might have got their Iron Tides Key from :D
Hello TouchGameplay. We're not sure why that would have happened. We will investigate what the cause may be on our end, but have sent you a replacement code in your email and thank you for your patience.
Hey Andrew! In the Steam browser there is a "Games" menu located at the very top. Under that menu you should be able to find "Activate a product on Steam", and follow the prompts to add Iron Tides to your library :D
Thank you all for your support and patience during this exciting phase.
I got a key but I have the same problem as TouchGameplay. Steam says the key has already been used. I would appreciate a new key.
Received the key, but not sure where to download. Steam only gives me a buy option.
How is this even possible: https://abload.de/img/irontides1vpkb.jpg
I tried to used my Key that I had in the iron-tides.backerkit.com got provided (Early Bird Full Version Key (For Post-Early-Access)) and was informed that this Key was already used by a different Account on Steam.
How is such a crap even possible? Disable the Key you had provided the Backer "TouchGameplay" so far (Y****-*****-****V) and provide me please a new One since there seem to have something went very wrong in this case on your side.
Received, thank you!
Hello Cait! We've manually sent you your key. It should be in your email :D
Hey Robert. We're dealing with a minor technical issue on our end. We'll be sending out the next wave of keys soon. Expect something this week. :D
Enjoying the game but when do we get the second key for the game?
Haven't gotten my key yet (backed the $15 tier).
We've just launched a July update with further details - your key will be with the email you used to fill out our survey. I'm going to ping you, please check your inbox. :)
I also did not receive a key.
We sent the keys out this morning via Backerkit.com (who send keys via email). I'll ping you in just a moment and double check your key is on it's way. Check your inbox!
So, the game is out on EA. What about the keys?
Are you asking about the public demo we have available? Currently you can access it via irontides.com/demo.
We will have the Steam Early Access open sometime this Summer, where all backers who qualify for that reward being emailed their steam keys so they can access the game!
Thank you for your continued support. Stay Ruthless!
Do backers need to get into the download queue?
Oops -- looks like two people on our team tried to reply to your one comment. We're super committed to responding in a timely fashion, please accept our apologies if there was any confusion!
Thanks again. :)
We're currently uploading demos for PC and Mac - and will try to develop a Linux demo as soon as we are able. Please stay patient with us, and reach us directly at email@example.com if you have further questions. Thank you for writing in!
We hope to have a Linux build by Steam Early Access. We apologize for any inconvenience!
what about a demo for linux?
We had some optimization we needed to do for the Mac version, which is now complete. You will find the Mac version is now up to date with the PC version, and the demo is available on the website at www.IronTides.com/demo!
The most recent version of the demo is available on our website at www.IronTides.com/demo. For news on our updates when we release new versions, or any information on other game features as they develop, please follow us on Twitter (https://twitter.com/IronTides) for the earliest notifications.
Thank you all for backing us!
Hey guys, can someone explain where I can find the most recent version of the demo? (I am a 35$ backer, so I believe I should get early access)
Hi, I can't get the mac demo to do anything - what should I be doing to get it to run.
Tried clicking on the app file and just get a "The application Iron Tides Demo 105.app" can't be opened" error message - am I mussing something obvious?
Why do we have to choose an OS in backerkit? I thought the game would be Steamplay anyway?
Yay! Funded! Thank you.
For those who are emailing about backerkits (UPDATE #18) - it will take a few business days to make sure no credit cards have bounced. The delay is normal and will be resolved asap!