Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@ Everyone outside the U.S. - As we mentioned last week, all shipping for the base game is now complete. Huzzah!
We've decided to consolidate & simplify the process for reporting damages, lost items, and other issues. Instead of going directly to the international fulfillment partners in charge of your region, we're asking everyone to email us at email@example.com.
Email sent to this address goes to everyone here at Crafty Games but most importantly it goes to Gamerati, which is managing the fulfillment process for this campaign. Your contact there will likely be Joey, and he can work directly with the group that shipped your package to work out what may have happened.
A full update can be found here, including the date by which all packages in each region should arrive...
This date is the earliest you should contact customer service about a missing package. Before that, the answer will almost certainly be "Let's wait until that date and see if the package arrives first."
Now that the campaign is fully shipped and remaining issues will be handled one-on-one, we will be posting updates less frequently for a while. We will post when the card creator is ready for backer review, and then as Siege of Luthadel reaches certain important milestones.
Siege updates won't start for a few months at least, so please forgive us if things go quiet here through the spring and early summer. We need to hunker down and focus on the end run for Siege, and most of that isn't anything that's fit for public consumption.
Thank you again for all your support! We couldn't ask for a more awesome tribe of backers! Stay Crafty!
Alex, Ed, Joey, & Pat
@ MacenKrace - Now that everything is shipped to backers, we're working with our international fulfillment partners to set up regular order delivery across the world. Until that process is complete, we're not comfortable taking new orders outside the United States.
We recommend that anyone interested in ordering from our webstore for delivery outside the U.S. sign up for our newsletter...
We will likely be making an announcement in an upcoming mail-out once international shipments are open.
@ UnBirthday Shoppe & Jason - Siege of Luthadel is in active development now. We do not expect it to ship until very late this year - likely toward the holidays. We will keep everyone posted here, though because we're so far out the first few updates about the expansion may be a couple / few months apart.
My item package arrived yesterday (got to open it today) and I love it!
I can't wait to play it.
I had a good chuckle at the little sticker with the number on it as well, I had forgotten completely about them being numbered.
I am also curious about the expansion dates, any word on that as of yet?
When can we expect Siege of Luthadel add-on to arrive?
@Crafty just got my games as well. I wanted to get the promo cards and the alloy dice from the stop but it seems there is no shipping method available to my country. Can something be worked out here?
@haelbarde That's great! we hope you enjoy it as much as we do :)
My game arrived here in Australia yesterday. I haven't counted the components on the inside or anything, but otherwise everything else I was expecting was there and was well packed. And the game looks good! Now to get it to the table.
We have received confirmation that the last pledge rewards have departed Happyshops as well. This means that as of tonight ALL BASE GAME PLEDGE REWARDS FOR THIS CAMPAIGN HAVE SHIPPED! Huzzah!
The next step is obtaining worst case scenario dates for everything - that is, the date by which the packages that are expected to take the longest will arrive. This is a question we've posed to all three international fulfillment companies, and as soon as we have that data we'll be posting a full update with the news and instructions for anyone whose package doesn't arrive by the date corresponding to their fulfillment partner.
Very soon everyone should have all their goodies! :)
Thanks again for your patience while we sorted this out. Once again, we apologize for the delay. Having to shift gears mid-transit for international fulfillment was not a fun or easy process, but it looks like we came out of it with three really strong partners we can count on for the rest of this and all our future campaigns as well.
@ Crafty Games.
All good tracking email came through at 2am. Lol.
Really pumped to finally get the game.
Received my game yesterday (Melbourne, AU). Looks great and can't wait to give it a try this weekend :)
You should have received something similar to what @zephryl got. Double check your spam folder for me and feel free to email me at joey (at) gamerati (dot) com if you're still missing your tracking emails.
-Joey (Team Crafty)
@Drew I only just got an email saying mine is on the way and it had a tracking number in the email :)
That's what I was expecting/ment sorry
I'll give it a day or two to make sure, then contact customer service and see what happened, I guess.
Got a notification from Auspost when Aetherworks printed the shipping label, then another when it actually shipped proper a day or two later. Nothing from Aetherworks itself, I don't think.
Hey Aus backers
Have you received shipping notification from aetherworks or was there no tracking. Little concerned if all packages have been shipped and I haven't gotten a email with tracking yet
We are pleased to report that AetherWorks have now sent out every package going to Australia & New Zealand!
The questions we're getting about pledge rewards being processed through Happyshops indicate they're toward the end of their fulfillment process as well, but we are still awaiting confirmation.
Once all international pledge rewards are out the door, we will post a full celebratory update. In the meantime, we have answers for your recent questions...
@ David Moreno - Please contact Happyshops (firstname.lastname@example.org). They sent your package, and should be able to follow up with it.
@ Stephen Whitehead - Whew! We're so glad your copy made it intact. Thanks for letting us know!
@ Alexander Dargatz - With regard to the card sleeves, the terms "landscape" and "portrait" refer to the orientation of the art. So the sleeves with the inquisitor on them are landscape, while the sleeves with the mistborn on them are protrait. These numbers and orientations line up with the card decks, as the Problem cards are landscape and the Personality cards are portrait. In each case, there are enough sleeves for all the cards in each deck if you use the sleeves with the same orientation as each deck. The art also lines up thematically! Make sense?
Thanks for the kudos about the quickstart sheet. Pat worked very hard on that, and we're all very proud of it.
We will strive to do better with token storage in our next game. Thank you for that feedback as well.
@ Mark Bessem - Apologies that we did not stress that coins were not included nore often and more loudly. It was something we missed in all the chaos of the campaign and subsequent fulfillment.
@ Elrini G. - Yes. While we can't plan for the exact components that will go into all future expansions - we would love to, but only 1 of those expansions is in active development and even its components are not fully locked yet - it seemed like a good idea to offer as much space in the box insert as we could, just in case.
@ Zephryl - Oh no! We have advised all our shipping & fulfillment partners to watch out for the House Bylerum pack since it is so small, and can easily shift around in transit. We're so bummed your pack was damaged! Would you please do us a favor and email pictures of the damage to email@example.com. We can get you a replacement, of course. We like to have pictures and descriptions so we can follow up with the responsible parties, whether they be postal services, partners, or someone else.
Thanks also to everyone who's reporting back when your packages arrived. It's wonderful to hear the international fulfillment process is going smoothly for the most part.
As always, we are just an email away should anyone need anything. Please send all questions and concerns to firstname.lastname@example.org.
Alex, Ed, & Pat
@Eirini I assume at least some of the space is for the Siege of Luthadel expansion :)
My package arrived today, thankfully avoiding the huge postage delay that is Queensland. Haven't had a chance to play yet, since the downside of having 3 players minimum is that there's less times there's 3 of us available to play games... But, pretty pleased with how everything turned out~ I'm a little disappointed the numbering is just a little sticker, but considering I'd forgotten about the numbering entirely it's not a big deal.
My only real gripe is that because "House Bylerum" was packed separately to the rest of the House Cards, and placed on top of the bulky Card Sleeve packs, one of the corners was bent during transport. Not even sure the damage is severe enough to be counted properly as "Damage", but it's still a bit disappointing as it should've easily been avoided just by putting it on the bottom so it could lay flat.
Could you weigh in with if a bent corner would be considered damaged enough to replace? I'm not sure what the threshold for this kind of thing is.
I just received my game today after all! Everything looks great! At first I thought I might be missing cards, due to the 2 empty card slots in the box, but I counted them and are all there. Why did you decide to leave so much empty space in the box? For future expansions? Thank you very much Crafty, I can't wait to try this!
So much for damage, copy arrived today and it's not damaged at all :D
@Andrew Keddie: thank you for your answer, but I still don't get it. The cards are the same size and orientation (upright, not horizontal), as are the sleeves. The only difference is the image on the back of the sleeves...
@alexanderdardatz portrait and landscape refers to orientation, not the artwork. The mistborn art is portrait, and the inquisitor is landscape.
@Herowannabe As someone who hasn't been following the kickstarter since the start, I've never seen the initial announcement. Sure, you could say it's my fault for not checking the update feed for the additional announcement but at the time I only saw the add-on bonus and thought "hey, those look cool, I'll include them". A disclaimer on the add-on page would've been nice.
Forgot to say: the quickstart rules sheet came in very useful, great thing, thank you very much! We could start right away after that and only needed to look into the rules one or two times for clarification after that!
Only small critique: there should be a better way of storing all the cardboard tokens in the box.
Game Report :)
I unboxed and played the game (Prestige Edition) on last saturdays game night (after two rounds of Dresden Files Coop CG and two rounds of Dice Throne) together with two friends (who have not read the trilogy). I had completely forgotten that sleeves were included, a pleasant surprise!
We played the game for the short length first. I'm pleased to tell you I won by helping the Rebellion end the tyranny of the Lord Ruler ;-)
We all greatly enjoyed it and decided to immediatley play another round, even though it was late in the night.
All in all, we all loved the game. The production quality is very good, I love the foil cards. I hope I'll manage to paint the minis before playing again.
Question: in this comment section, you wrote the Prestige Edition includes "100 portrait card sleeves 75 landscape card sleeves ". I got sleeves, but I'm confused about the Portrait/landscape part. My sleeves have an Inquisitor (problems) and Mistborn (personalities) on their back. Are there different versions of Mistborn card sleeves?
Thank you for the great game!
Box arrived now . No apparent damage. Bologna Italy
Apparently my copy couldn't be delivered "due to damage", and is being "withheld for investigation". :(
i have a question, I received a delivery notification on the 27th Dec, that due to holidays, I couldn't go to the post office until the 15th, but... alas! they have returned to sender. I don't know who the sender is because in the notification it didn't say anything else, just sender country Germany. Now I see so many fellows have received their reward, is there any way I can double check the status of my delivery?
Got my first game in last night, full player count but minimal game length. Was very tense, Kelsier came out shortly before Vin and one player tried to sink the Empire (thankfully the rest of us managed to stop him). The four of us remaining had very close scores as well, and the Favour from solving Vin tipped the victory. Looking forward to playing again :)
@ Hans - You are correct! There are actually 13 foil cards, not 12.
Thank you Joey, I got your email. I think I will wait until next week, and if there still nothing I will contact you again. Thanks!
It's likely that HappyShops sent out the notification that the shipping label was printed but it could be several weeks before the label is actually affixed to the package and shipped. I will email you about this as well so we can make sure you're taken care of.
-Joey (Team Crafty)
I think there's a typo in your list, since my prestige edition that I received today has 13 foil cards (in alphabetical order):
02. Captain Demoux
07. Lord Renoux
11. The Lord Ruler
The components all look great. Can't wait to play the game!
Hi, I got my shipping notification more than a week ago, but still no parcel in Ireland. How long does it take to come from Germany? There is no tracking number to check status...
Here's that list of components by edition, as promised.
1 game board
11 House sheets (12 with House Bylerum)
85 Personality cards (87 with House Bylerum)
56 Problem cards
3 token punchboards
1 Inquisitor miniature
1 Kelsier miniature
1 quickstart sheet
All of the above, plus...
5 additional Personality cards (promos)
12 foiled Problem cards (identical to their counterparts in the Retail Edition except for the foil)
100 portrait card sleeves
75 landscape card sleeves
1 additional Inquisitor miniature (total 2 Inquisitor miniatures)
1 additional Kelsier miniature (total 2 Kelsier miniatures)
1 game box sleeve (slides around the game box and covers 4 of its sides)
@ Herowannabe - Thanks for the assist. Folks, all of Hero's advice & comments are correct, and exactly what we would have said ourselves.
Anyone with an issue with their game - damage, missing or incorrect components, etc. - should email us at email@example.com. We'll get things sorted as quickly as we can.
In the case of damage or missing components, please send along pictures as well. We use those when discussing manufacture and pack-out problems with the factory.
We will post a full set of components for each edition of the game in the next comment, so you can double-check your sets and make sure everything is included.
@ MacenKrace - Please do email us at firstname.lastname@example.org. Happyshops *should* be able to take care of your issues without our involvement, but we're happy to follow up and make sure.
@ Aranox - Our apologies. Most numbered games are permanently numbered; the number is physically printed on the box. Since numbering the Prestige Editions was our highest priority when considering the plate, we felt the sticker served the intended purpose.
We do understand that you would have preferred a game box sleeve completely free of overlays, but at this stage there's sadly nothing we can do to address that. We hope you find the game enjoyable despite this minor issue.
@Tommie: yeah, you should have received 1 inquisitor and 1 Kelsier- or if you backed for the Prestige version, 2 of each. I suggest emailing Crafty directly, they’ll get you taken care of. ;)
@Mark Bessem: Crafty made it pretty clear right from the beginning that you needed coins for the Pennygems, and even said in the first Pennygems announcement that they would not be shipping coins, but that the gems will Work with any of the following coins:
“Euro 2-penny coin
Australian 5-cent coin
Russian 50-kopek coin
Mexican 20-centavo coin
Croatian 2-lipa coin
Czech 50-haléřů and 1-korun coins
Norwegian 50-øre coin. ”
Alternatively, you could go to your local hardware store and find some washers that are the right size. I’ve heard that that works great, too.
@Jake: Remember that when solving problems you can use any 2 resources to count as any other resource, even atium. So starting without any player having 1 of the resources isn’t that big of a deal.
@CraftyGames: I just received a package but it was not the one I expected, it was a different one.
I already sent a mail to email@example.com but could you please check on your side and see what happened?
Shipment number 1352209 from Germany, according to the mail I receved from Happyshops.
I just had a thought, what if you randomly deal out the house cards but you are missing one resource completely?
Must say, I'm disappointed with the PennyGems addon. I haven't seen a mention anywhere that I needed my own pennies to stick them on, something we dont have in the Netherlands. Now I'm unable to use them really.
oh great harmony! recived mine today. but i think perhaps stuff is missing, for example i have 2 inqusitor figuers and no kelsier. is there a list of what the box should includem so i can check if anything else is missing?
otherwise cant wait to play it, but i wanna make sure all is included so not ruin the experience.
(yes ruin was a bit of a bad joke)
Got my game in the UK, looks great!
Ok, I can certainly understand that.
And, as you can probably infer from the 90% of my post you ignored, I never wanted the plate/sticker on my box anyway.
I was just very surprised there wasn't even a graphic of a plate or at the very least some nice looking numbers.
Anyway, that was just an aside, not what I actually had a problem with.
My point was that it was already stuck to the game instead of something optional in the box.
My point was that I now have a choice between having this eyesore on my sleeve, or having a damaged sleeve...
@ Aranox - We're very sorry about that surprise. We've mentioned and explained what happened several times here on the page, but it's pretty easy to miss comments and small announcements in the chaos of a campaign and its fulfillment.
Our original plan was in fact to produce a separate adhesive plate that you could affix wherever you wanted, including - for example - on the inside top cover of the game box, where it wouldn't be in the way of anything. Unfortunately, this proved unworkable for a variety of production reasons and so we switched to the sticker we delivered. Since the adhesive plate wasn't a stretch goal, we felt the compromise of making it small and out of the way still served the primary purpose, which was numbering the games.
Sorry for the surprise! We hope you enjoy playing the game.
Living here since 1 year :-)
Received the game as well.
Everything is in order. I however have too many sleeves :-D
@IluvatarIrmo : Hehe, well depending on how recently you moved we used to live even closer.
I'm actually originally from Lebbeke. Lived there since I was born until about 5 years ago ^^
@Aranox: You live less then 20 km from me :-P
My copy is still in the delivery vehicle. This evening another delivery in Belgium.
My copy arrived yesterday (in Belgium for anyone interested).
Everything looks fine, but there was one thing that I was very disappointed in.
One part of the pledge was "A numbered adhesive plate you can attach to your copy of Mistborn: House War".
The wording suggests to me that we would have the choice to damage our nice art sleeve by putting an ugly sticker on it, or keep it nice and pristine.
Imagine my surprise when my copy came with that ugly sticker already on it, and I can't get it off without damaging the sleeve.
Also, what I imagine when you call something "A numbered adhesive plate" is definitely NOT a white sticker with some black numbers on it.
Yes, I know I'm nitpicking, but when I get a collector's/special/prestige edition of something I want it to be pristine.
Delivered to Scotland yesterday :)