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A limited edition playing card series based on the primordial deities from Greek Mythology.
704 backers pledged £33,406 to help bring this project to life.

BackerKit surverys coming soon.

Posted by Costa Pantazis (Creator)
8 likes

Hey guys 

Just a quick update for you all. The BackerKit surveys for this project are nearly set up. Currently Kickstarter is processing payments for your pledges but a small percentage haven't due to your registered payment methods being declined.

If your pledge was declined, log in to Kickstarter and click the “Fix payment” button in the banner at the top of your screen. This will guide you through the process of changing or retrying your payment method.. We'll also send you an email every 48 hours with a direct link to correct the issue. But don't delay: backers have 7 days to resolve payment issues before they're dropped from the project. We'll also automatically retry your pledge at the end of this timeframe.

It may not necessarily be the case that there’s a specific issue with your card, so much as that you’ll need to ask your bank why this charge in particular is being declined. You may also want to include the details of this transaction, such as:

  • The charge being from Kickstarter.
  • The amount pledged for the project. 
  • The date when Kickstarter attempted to collect your pledge. This was the date that the project you backed ended. If the project hasn't ended yet, you can use the date you attempted to pledge.
  • Additionally, it may be helpful to request that your bank “whitelist” any charges from Kickstarter.

Once you’ve contacted your bank, feel free to log in to the Kickstarter account from which you pledged and click the “Fix Payment” button in the “Important Notifications” banner.

Kickstarter will be making the final attempts to process these payments over the coming week and if they are unable to again for any reason then pledges will sadly be automatically dropped from the campaign.


I will be submitting the BackerKit surverys for final review at the end of the this week before sending them out to you after the weekend and we can finally start everything moving with finalising your orders and the manufacture of Primordial playing cards can move forwards.

As before if you have any questions feel free to message me and I will gladly assist.


Many Thanks


Costa

Matt Romeril, Christopher, and 6 more people like this update.

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