Frequently Asked Questions
Wow that is a loaded question, but to give a simple response, CoreVia is actually the joint effort of 3 different companies. CoreVia Inc. is the brain child of Joe and Anurekh, 2 of the founders and part of the team of Antecea Inc. (http://www.Antecea.com), one of the earliest pioneers of Remote Desktop on the iPad (Desktop Connect and Cloud Connect Pro). CoreVia Inc. was then made stronger by adding the team from enrGies Inc. (http://www.enrGies.com), who are pioneers and experts and cyber security and encryption. Finally, the team of ADI Technologies Inc. rounds off the trio (http://www.ADITechnologies.com), as they help advance this product for military/civilian use in the market.
So if there are any concerns, just know CoreVia Inc. is strong, and here to stay.Last updated:
YES! However, right now we are only offering the iPad version for Kickstarter to pitch our idea, as we wanted a tangible product for others to see. The Android version will be available for download about 4 months after our project is successfully funded (but no, there won't be a separate Kickstarter project for that!)
We know Kickstarter projects sometimes don't deliver on time or end up being totally different than what people thought they were buying. We want to show the Kickstarter community that not only do we deliver, we do it on time. We mean business! So we thought we should release what we have now on iOS and show we can deliver on our word later for Android.Last updated:
We support Macs running Intel and not PowerPC chips. That means if your Mac was built after 2006, we are in business. We operate on Snow Leopard, Lion, and Mountain Lion.
For Windows we work on Windows 7 and Windows 8. Windows XP and Vista are tentative, more details on that later. That's not to say it won't run, it will run fine, but we tend to cater support more for the 7 & 8.
Besides, you my friend should treat yourself to a new computer soon :D.Last updated:
The lifetime subscription is the lifetime subscription. As long as CoreVia lives, eat and breaths, you have an amazing product (no plans on dying unless the Walking Dead happens, then all bets are off). Oh and absolutely as we create more features for the Pro subscription you will get them at no charge. Will there be addition features added that won't be on the Pro edition? Honestly, we aren't sure yet, but we will say we haven't made any yet, because....
We want you guys happy :D. It's how we sleep at night.Last updated:
No! Your CoreVia account can be tied to UNLIMITED DEVICES :D! Just log in to your account anywhere the app can run.
Why? Because we love you.Last updated:
CoreVia has a brain to detect your setting, with the setting being Auto, High or Low. Ideally to get crisp images, you should be at above at minimum 3 mbps to stream audio and video. Don't have 3 mbps? No worries, CoreVia has a low setting that will go as low as physically possible to your internet connection. However, just don't try anything slow than Dial up.
But if you have Dial up still and live in 2013, you have bigger problems :O! Please write me a personal email and I will give you a hug!Last updated:
Set up is:
Download CoreVia Connect on your iPad https://itunes.apple.com/us/app/time-optimizer/id583778747?ls=1&mt=8
and CoreVia Bridge from http://www.coreviainc.com/ on your mac or PC.
Everything else is explained in the CoreVia Connect App. It's super easy, trust us.Last updated:
It's an Apple problem :(. Simply accept your email through your Mac/PC instead of on your iPad. We are aware of the problem and are trying to find a solution to fix it! Promise!Last updated:
Ok so this one is our fault, and we will update the server no later than Friday May 15th to solve this issue.
Just send us a message through here on Kickstarter and we will reset the account for you manually!Last updated:
Is that even a question bro? Look where we are from.Last updated:
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