Share this project

Done

Share this project

Done
Classic design, world-famous bike culture, and dark winter days... This is Copenhagen.
Our bike lights are inspired by all three.
Classic design, world-famous bike culture, and dark winter days... This is Copenhagen. Our bike lights are inspired by all three.
1,539 backers pledged $75,417 to help bring this project to life.

We are working hard to deliver lights to you...

3 likes

Dear Backers,

Unfortunately once again we have to delay the shipping of the lights.

To be absolutely sure that you get fully functional and beautiful lights we've teamed up with a hardcore production company to do final production quality inspections for us.

The inspection had the following outcome:

Inspection amount 200 pieces.

Defects found: 

  • Broken packaging box (2 major, 1 minor) 
  • Gap found on lid (2 minor) 
  • Glue mark / Dirt (9 minor) 
  • Dent / Scratch on metal (4 major, 2 minor) 
  • Crack on lid (1 major)
  • Not enough glue on bottom (1 major)
  • Light not function - due to poor assembly (2 major) 
  • Rattle sound due to loose plastic pieces inside (14 minor) 

Please find pictures attatched.

-------

Ofcourse we can not accept these defects so the factory is now working long hours to make sure that all lights, shipped to us, has non of the above defects.

Unfortunately the chinese new year holliday is starting up as we speak and therefor they are not gonna be able to ship within the next 2 weeks.

We apologize once again for the delay and hope that you understand that this is not in our interest either. 

We are doing the best we can to deliver a good product to you guys ASAP.

Thanks again for your patience.

The Cph Parts team.

Broken packaging
Broken packaging
Cannot light up due to poor assembly
Cannot light up due to poor assembly
Crack on lid
Crack on lid
Dent
Dent
Dirt
Dirt
Gap
Gap
Glue marks
Glue marks
Loose plastic pieces that make rattle sound.
Loose plastic pieces that make rattle sound.
Scratch
Scratch

Comments

    1. Creator Ryan M on March 12, 2014

      update please

    2. Creator Richard Wezensky on March 8, 2014

      Any updates on delivery?

    3. Creator Raymond Yong on March 2, 2014

      I just want a refund, enough said.

    4. Creator Ashanti on February 19, 2014

      You overshot your mark here. You'll have to do a lot of grovelling and proving yourself before anyone will back anything that has to do with your company again. So, yes I do see that this isn't good for you either, but it is your job, your business, to deal with this (and quickly). It's my (and alot of other people's) money that you've run through. I wouldn't be surprised if you've gone through all the money and are searching for more with all of the fiasco in this project, maybe not. Either way, you may want to do two prototypes before returning to kickstarter. *sigh*

    5. Creator Jürgen on February 18, 2014

      Quote from Update #23:

      "We just recieved this picture of the metal casing - they look amazing!!!
      We don't want to produce anything that's not as close as possible to perfection - there for the long production time."

      https://s3.amazonaws.com/ksr/projects/255547/posts/550502/image-298178-full.jpg…

      But why have you changed the metal casing? The ones you showed us in July 2013 really looked amazing, but the new ones with the ugly golden touch and the white printed logo really looks creepy!

      I think hardly any part of the light has become better during the last 1 1/2 years:

      1. The color of the metal case has changed from clear silver to something between silver and gold.

      2. The "c p nh g n parts" logo changed from a nice shaped lettering to a cheap white print.

      3. The lens got uglier than the one from the prototype.

      4. Every 10€ Bike light today has different modes – steady and different blinking modes.

      the only good evolution of this project I could note is that you changed the rear angle of the metal case, but this was before you started the kickstarter campaign:

      http://www.bermstyle.com/wp-content/uploads/2012/04/copenhagen_magnetic_light2.jpg

    6. Creator Patricia B on February 9, 2014

      This project is such a joke.

    7. Creator Chris Gunadi on January 31, 2014

      @Mark Ney - The thing is how they handled it very well. They go months without an update, they don't respond to e-mails. As it stands now, they can't even deliver on a product that is greatly inferior to what we were promised. I've backed projects that have cut back on features to put the product out on time. I've backed projects that have pushed back on the time frame to get everything right. But this is a project that's both pushed back shipping for over a year as well as cut a large number of features, all while basically ignoring any attempts to contact them (I'm still waiting on confirmation for a shipping address change).

      So no, I will complain.

      If you want to look at a project where delays have happened, but where the team actually cares about keeping people in the loop, look at the Nocturn espresso machine. It can be done, and backers can be understanding, but these guys have made promise after promise after promise, and all of those have been broken.

    8. Creator Tobias Kupka on January 30, 2014

      What happened to the silver metal cases with the cut out "copenhagen parts" logo from an earlier picture? These here look way worse I have to say...

    9. Creator Mark Ney on January 29, 2014

      Those of you that are complaining are simply pathetic. This was an investment, just like the stock market - you win some, you lose some. Has Copenhagen been forthcoming with frequent updates? Nope. Is it exactly the product you backed? Pretty much yes...IT DIDN'T EXIST when we backed it which is why they were seeking investors. I'm guessing none of you have jobs in product or software development since you fail to understand how frequently changes creep into the design during development. The flashing light only is unfortunate, but my guess is that this occurred to try and expedite the delivery to shut your whining asses up. This is far from being the worst project I've backed, and every one of you asking for a refund should please back away from KickStarter because you clearly don't understand how it works.

    10. Creator Robert Harris on January 29, 2014

      this is kickstarter, not amazon. we didn't order a thing, we supported a project, with the associated risk. the point is that people try new things, and take risks. i would far rather that they take the time to get the product dead-nuts right rather then ship junk. they could have sent what they had and washed their hands of it all, but they are sticking it out and
      letting us know whats happening. that is costing them time/money and effort. i suspect these guys now know a lot more about the challenges of manufacturing (so i don't have to). and rather then giving up i encourage them to go ahead and get it right, then take what they learned and do the next amazing thing.

    11. Creator Benoit Pontbriand on January 29, 2014

      Guys, please do everyone (including yourself) a favor: stop. Just stop it here, refund everyone and go do something you enjoy and you're good at. Please.

    12. Creator Eb Appeti on January 29, 2014

      Lost track of how many times i've asked for a refund, still not one response. Classy!

    13. Creator Harry Probert on January 29, 2014

      The biggest problem with you guys is that, after conceiving of a good idea and having a good design, you don't seem to have done a minute's research into how you were actually going to get these produced.

      As for the lights themselves, I will be returning mine for a refund both on sheer principle and because you changed the design to "always flashing" part-way through this saga. I'm sure you realise by now that it's not legal for a bike light to flash in many parts of the world, so these lights will be useless to many of your backers - except perhaps as Christmas ornaments.

    14. Creator Ahren Osterbrink on January 29, 2014

      you guys sure turned out to be a shitty company. Can i just get a refund? this is ridiculous.

    15. Creator Simon Rich on January 29, 2014

      I guess that's what happens when there is no money left to fulfill this project. Result, employ people that aren't skilled on polity line wages to put together a product that you claim to be something that it isn't. I can't see any value in this light whatsoever. Let me save you the trouble that is clearly coming your way Copenhagen parts. Don't bother sending the lights out, 75% are going to be returned for refund anyway and a possible class action for failing to deliver on your promise. I still demand my refund!

    16. Creator Adam Mackey Smith on January 29, 2014

      So does that mean that you had 180+ that were up to your standards? Why are you not mailing those? It seems you have a bigger problem which is a gold/brass color in the body. If it is shipped like that I will be demanding a refund.

    17. Creator David on January 29, 2014

      what is the point exactly of telling us that 38 items out of 200 are crappy? Honestly i feel even worse now and don't believe in a quality product anymore.

    18. Creator jan angevine on January 29, 2014

      This is just a light, folks! How on earth could it take so long and be so riddled with delays? It's just a light! It doesn't even have the dual steady and flashing functions. You have made the production of a 1980s bike light (Oh, I forgot. It has a magnet! A difficult, complicated advance forward in design!) look like a project entered into by dreamy middle school students. You encouraged us to invest/risk because you had already spend "18 months...refining the product." Now an additional 14 months have passed. Come ON! Finish this.

    19. Creator Mathias on January 29, 2014

      Crappy updates from a company that produces crappy lights that do not meet neither the original description of the product nor the law in most countries!

      I backed now 100 Kickstarter projects and this is by far the worst!!

      Never ever will I buy/support a product coming from Copenhagen Parts!!!

    20. Creator Steve King on January 29, 2014

      You neglected to post the photo of y'all laughing while composing this "update". The circus continues. As posted previously, refund the $$....

    21. Creator Scott on January 29, 2014

      Lol I've basically given up on the idea that these are ever going to materialize.

    22. Creator Anh on January 29, 2014

      HAHAHAHAHA

    23. Creator Eduard Giménez on January 29, 2014

      Those have nothing to do with the initial lights. I want my money back.

    24. Creator Rick Osman on January 29, 2014

      Is this the worst Kickstarter project? How can it take so long to get something manufactured?

    25. Creator Stephan van der Meer on January 29, 2014

      More delay, 14th months now. Unbelievable..

    26. Creator Nick Greos on January 29, 2014

      Thanks for the update...product aside, I wonder how your continuing to be funded as a company? The 75k from KS can't have kept you funded for the past 1.5 years as you've only published delay after delay. Any plans following backer shipments?

    27. Creator Chris Westall on January 29, 2014

      Who cares. When it does arrive I'm going to throw it in the garbage just to be consistent with this project.

    28. Creator Stewart Birch on January 29, 2014

      I will never back another project on Kickstarter

    29. Creator Brad Dancer on January 29, 2014

      Thanks for the update, at least. I've just given up on this project. Whenever i get it, won't need it - already got 2 GREAT lights from other projects on kickstarter.

    30. Creator Daniel Lieber on January 29, 2014

      It is good to hear Copenhagen Parts is concerned about quality. This must also extend to the full product, delivering the full product that we backed, which includes a steady light mode (particularly important so it is legally usable on streets in many developed countries). Failure to deliver a product that fully meets the description will result in chargebacks. If Copenhagen Parts no longer wishes to deliver that product, or cannot deliver it, refunds are required per the terms of use with KickStarter and most consumer protection laws.

    31. Creator Jürgen on January 29, 2014

      Why looks the aluminum / steel body so golden? And why is the "C p nh g n Parts" logo no longer cut into the body but only imprinted?

      This light is getting uglier and uglier!

    32. Creator CJ Siano on January 29, 2014

      And not one word about the fact that they flash when they should be steady.

      Who cares about the physical defects when there is a huge functional one.

      The comedy routine continues......

    33. Creator Kenneth Marx on January 29, 2014

      Det her virker godt nok som en joke

    34. Creator nick sissons on January 29, 2014

      No, it's not the shipping date, it's another delay. Sigh...